Senior Community Associate at Founders Factory

About The Role

• We are seeking a dynamic and entrepreneurial community senior associate to join our team and lead efforts of our innovative pan-African platform that helps aspiring and early stage young entrepreneurs learn, connect and grow.
• The successful candidate will play a pivotal role in promoting the platform and its initiatives, helping to create traction, building a strong and engaged user base, and supporting users by connecting them with the tools, resources, and networks they need to succeed in their entrepreneurial journey.

Your Responsibilities:

• Develop and execute marketing and promotional strategies to increase platform visibility and attract new users.
• Engage and grow our community of entrepreneurs by fostering meaningful interactions, discussions, and collaborations both online and offline.
• Foster a vibrant online community by interacting with users, addressing queries, and moderating discussions to ensure a positive and inclusive community environment.
• Provide ongoing support and assistance to users, addressing inquiries, feedback, and technical issues in a timely and professional manner.
• Develop and implement a robust communication strategy, encompassing social media plans, newsletters, and interactive platforms to enhance community engagement.
• Create and curate engaging and relevant content that will resonate with our target audience and align with the Academy’s voice and objectives.
• Curate and execute diverse community events (online and offline) to educate our community and encourage an exchange of ideas within the community.
• Maintain a content calendar and ensure timely delivery of planned activities.
• Collect and analyse user data and feedback to identify trends, insights, and areas for improvement, informing future marketing strategies and platform enhancements and updates.
• Manage the Academy’s social media pages with the goal to increase brand awareness, engagement, and traffic across various platforms.
• Other duties as assigned.

Person Specification:

• 3+ years of proven experience in community building, digital marketing or related roles.
• Experience working with startups and entrepreneurship education.
• Knowledge and understanding of the African entrepreneurship ecosystem.
• Proficiency in using social media platforms, online communities, and collaboration tools.
• Profound knowledge of entrepreneurship concepts and community building.
• Proficiency in software tools for scheduling, communication, and data analysis.
• Passion for entrepreneurship, innovation, and making a positive impact in the world.
• Entrepreneurial mindset with a proven ability to work independently and reliably.
• Thrives in a fast-paced, dynamic environment and is adaptable to change.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Fluency in English and preferably French.
• Self-organisation skills and curiosity towards digital tools & automation.
• Ability to work independently and collaboratively in a fast-paced, remote environment.
• Ability to travel for long periods of time when required e.g. 2-3 weeks.