Shop Supervisor at Eden Solutions and Resources

Job Brief

• We are looking to hire a Shop Supervisor who will oversee and direct the daily activities, schedules, and assignments of employees in storage, inventory, and distribution of goods.

Responsibilities

• Manage retail staff such as floor Sales staff, and cashiers
• Ensure the correctness of prices and price tags of products
• Process refunds and exchanges
• Identify market trends that appeal to customers and initiate strategies to attract new customers
• Ensure products are clean and ready to be displayed
• Maintain inventory and ensure up-to-date stock
• Analyze financial records to enhance profit-making opportunities
• Ensure sales promotions are accurate and in tune with the company’s standards
• Ensure that hours of operations comply with company policy and local laws
• Maintain health and safety measures
• Ensure the cleanliness of the products, staff, and store ambiance
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• Handle customer complaints, issues, and questions
• Ensure daily cleaning of equipment for product hygienic condition
• Monitor local competitors and conduct price comparisons of products
• Work with Business Development Manager to develop and share staff duty/off-duty roster

Requirements

• Interested candidates should possess an OND qualification with 2 years work experience.
• Excellent written, oral, and verbal communication skills
• Interpersonal skill
• Problem-solving skill
• Positive attitude and Can-do spirit
• Must have computer skills especially the working knowledge of Microsoft Office Suite
• Must have customer service skills