Social Media/IT Support Officer at Jasper Beryl Consulting

Job Details

• Develops, launches and manages new campaigns that promote the organization’s brand.
• Generate, edit, publish and share engaging content at regular intervals (Photos, videos and news.
• Supervise all aspects of social media interaction between customers and company, and ensure a positive customer experience.
• Monitor Search Engine Optimisation (SEO) and user engagement and suggest content optimization.
• Design and implement social media strategy to align with business goals.
• Manage day to day handling and creating actionable plan for all social media channels such as Linkedln, Facebook, Twitter, Pinterest, Instagram, adapting content to suit different channels.
• Providing Technical support and assistance to end-users, resolving hardware, software and network related issues promptly and effectively.
• Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions.
• Installing, configuring, and maintaining computer systems, software and peripherals to ensure optimal performance and security.
• Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge.