Social Media / Telesales Intern at LOPTERRA

Job Summary

• Our client in the energy products industry seeks to hire a social media officer with great time management and multi-tasking skills, to formulate strategies to build a lasting connection with customers on different social media platforms with the intention of driving sales, promote brand awareness, and expand market reach for power products within the designated regions.

Responsibilities

• Creation and execution of social media marketing campaigns to drive sales and product awareness; Developing engaging and product-based contents on all platforms
• Planning and scheduling posts using social media management tools; Monitoring social media metrics, analysing performance, and preparing reports to assess the effectiveness of social media strategies
• Run social media ads campaigns, monitor performance and optimise for best results
• Plan and schedule social media calendars ensuring consistent and relevant content
• Identify trends and opportunities for growth based on social media analytics.
• Liaise with other departments to align social media strategies with overall brand objectives
• Interacting with followers and responding to comments, messages, e-mails, phone calls and other inquiries professionally to maintain a positive online presence.
• Make outbound calls to potential customers to introduce client’s products.
• Identify customer needs and provide suitable product recommendations.
• Follow up on leads and convert them into sales opportunities.
• Maintain accurate and detailed records of customer interactions and sales activities in the CRM system.
• Provide excellent customer service and handle customer inquiries and complaints professionally.
• Collaborate with other departments to ensure a seamless sales process.

Qualifications and Skills

• Bachelor's Degree / HND in any related field.
• Minimum of 1year experience on a similar role
• Strong knowledge in the usage of social media platforms
• Strong analytical skills with the ability to interpret data and derive actionable insights - Ability to work independently and collaboratively
• Strong organisational and time management skills, with the ability to meet tight schedules. - Excellent communication, writing and interpersonal skills
• Proximity to location is an added advantage

Salary
N60,000 - N65,000 Monthly.
Other Benefits:

• Hands-on experience in a professional sales environment.
• Opportunity to learn and develop sales techniques and strategies.
• Mentorship and guidance from experienced sales professionals.
• Networking opportunities within the industry.