Solutions & Research Engineer at IpNX Nigeria Limited

Job Description

• The Solutions & Research Engineer is responsible for ensuring efficient service delivery to the customers and ensure customer satisfaction for all new services and support related service.
• He will have the responsibility of contributing towards the research, design and implementation of functionality that will propel ipNX products and market-leading solution to the next level.
• Also, he is to Provide technical support through collaborative partnership to deliver high quality and reliable network performance.

Responsibilities

• Restore service failures for Corporate Customers within 4 hours of its occurrence.
• Understand implementation and integration of technical hardware and software solutions.
• Provide high level system design and the development of proofs of solution and value.
• Restore service failures for Retail Customers within 24 hours of its occurrence.
• Plan and execute nodes/segment that require preventive maintenance on the network.
• Conduct collaborative system specifications, system integration, and evaluation of system functions.
• Audit and collate information for the fiber outside plant network.
• Prepare the as-maintained documentation within region/subregion managed for the O&M Unit.
• Adhere to controls to provide security for operating systems, software, and data.
• Investigate, design, plan, and coordinate implementing infrastructure technology for IT networks.

Requirements

• BEng Computer Engineering, BEng Electrical Electronics or any IT related degree. (2.2/ Upper Credit Minimum)
• CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)
• MSc involving Engineering, Sciences, Mathematics or similar fields
• 3 years of experience with Fiber to the Home (FTTH) infrastructure, and experience in construction on new outside and inside plant (OSP/ISP) fiber infrastructure
• Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE
• Basic experience with basic configurations of enterprise or carrier grade networking equipment such as routers, switches, firewalls, encoders, optics, and Dense Wavelength Division Multiplexing(DWDM)
• Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN).