Store Executive - Imo at Sun King (Formerly Greenlight Planet)

About the Role

• The Sun King Store Executive will ensure that the overall performance targets of the store are met both in terms of quality and quantity.

What You would be Expected to do
Inventory management:

• Receive stock and keep track of inventory from warehouse
• Manage and issue out stock as per FIFO standards
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep and provide off-the -shelf sales details when needed
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders.

Reports:

• Prepare daily on hand stock report for stakeholders use
• Report on daily issued out stock for replacement and or replenishment.

Repairs:

• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic check on the faulty units before replacement
• Conduct basic repair on the in warranty returns.

Store management:

• Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair work bench in line
• Observation of safety procedures to avert hazards at the work bench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Assist Energy Officers and coordinate with Call Center in resolving customer queries.

Requirements
You might be a strong candidate if you:

• Have a Bachelor's Degree or its equivalent from a recognized. institution in any related field.
• Have 2 years’ hands on experience in a related role.
• Have effective communication and people skills.
• Have knowledge of Sun King products (an added advantage).
• Is able to demonstrate high levels of integrity with a proactive and positive attitude.
• Have good customer focus.
• Are a team player with high levels of flexibility.
• Have proven report-writing experience.
• Possess good problem-solving skills.
• Are a computer literate with working proficiency in MS Excel and MS Word.