Supermarket Floor Supervisor at ECH Consulting

Responsibilities

• Evaluate daily job objectives
• Consistently deliver excellent customer service, and maintain store cleanliness and personal hygiene requirements.
• Perform opening and closing of store, generate sales reports.
• Handle daily business paperwork.
• Regulate operations including cleanliness, organization, staffing and revenue requirements.
• Receive and enter invoices into the computer and ensure accuracy of deliveries and paperwork.
• Experience in POS system including troubleshooting; handle currency and credit transactions quickly and accurately.
• Complete daily retail administrative tasks, initiate personnel actions, prepare payroll, and conduct training and disciplinary tasks.
• Maintain standards of operation for total store including visual presentation, security/shortage control, and paperwork including payroll control.
• Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans.

Requirements

• A Bachelor's Degree / HND qualification
• Demonstrable experience in a supervisory capacity at a retail store, or similar.
• Extensive experience with preparing budgets, and financial and expense reports.
• Exceptional interpersonal skills in dealing with employees and customers.
• Proficiency with spreadsheet and word processing software.
• Excellent written and verbal communication skills.
• Familiarity with applicable labor laws, and retail health and safety standards.