Team Leader - Sales and Trade Development Ekiti at MTN Nigeria

Job Description

Position Title: Team Lead Sales and Trade Development

Reports To: Manager Sales and Trade Development

Division: Sales and Distribution

Description

• Review channel operations and stock levels and ensure proper stock management in the channel in order to meet customer demands.

• Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and increase product knowledge, as well as identify developmental opportunities for team members.

• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

• Oversee and coordinate all technical activities, the activities of direct reports and ensure all transaction and administrative documentation is recorded and available for business use.

• Manage and develop trade infrastructure and the channels of distribution especially retailers for Financial Services and ensure dominance at retail in the assigned territory.

• Manage customer acquisition for financial services within assigned territories 

• Manage operation and acquisition of merchant network within assigned territory

• Ensure increase in sales/activations and product penetration by ensuring brand visibility within the territory.

• Ensure acquisition and growth of revenue-generating agents, customers, merchants and ensures they are transacting 

• Build and maintain relationships with dealers, participate in organizing channel distributor forums and events to enhance business relationships. 

• Build and maintain relationships with agents and financial service partners, participate in organizing channel distributor forums and events to enhance business relationships.

• Provide procedural and policy guidance to direct reports and other operational staff and communicate service standards to direct reports to ensure that targets are achieved.

• Manage relationships with banks and every other financial service stakeholder within assigned territory.

• Work with other units /departments including Marketing to arrange promotions and local events that increase the presence and visibility of all products within the target market.

• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape. 

• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values. 

• Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required. 

Education:

• A first degree

• Fluent in English

Experience:

3 - 7 years experience in an area of specialisation; with experience working with others

• Experience working in a medium  organization 

• Experience using data mining tools

• Telecoms experience would be an added advantage