Team Member at Genesis Deluxe Cinemas (GDC)

Job Description
This includes the following and other duties as may be assigned:

• Selling of box office tickets and concession items
• Achieve 100% sales in concession and box office.
• Responding to queries, reservations, and sales
• Monitor and Maintain Cash Flow, thereby ensuring that there are no shortages.
• Participating in meetings as requested by the Business Manager/Assistant Business Manager
• Attend and participate in training sessions as required by the Business Manager and HR
• Ensure the timely communication of stock level to the Team Supervisor/Team Lead to avoid under
• Stocking and over stocking.
• Maintain zero loss of all items and ensure proper stock reconciliation.
• Provide update on request filled out and ensure 100% compliance and strict adherence to following
• approved SOPs.
• Show professional behavior in all dealings, excellent job ownership, brand loyalty and commitment to
• assigned tasks.
• Achieve 95% resolution of customer complaints within 48 hours - Review weekly by checklist method.
• Punctuality - timeliness to work on daily basis.
• To plan, perform and manage efficiently all operational tasks within the cinema.