Team Member, Network Core Management and Design at United Bank for Africa (UBA)

Reporting Line: Team Lead, Network Core Management and Design

Responsibilities

• Ensure the stable operation and efficient performance of company networks
• Monitor system capacity to determine its effect on performance and recommend enhancements to meet new or changing network demands.
• Identify and remedy network performance bottlenecks.
• Configure and troubleshoot servers, including e-mail, print, and backup servers and their associated operating systems and software.
• Install and configure all network hardware and equipment, including routers, switches, hubs, and so on.
• Support, setup and configure switching, wireless networks, routing, and security, multi-server environments.
• Inspect, maintain, and where necessary replace network cabling, voice/data jacks, and other network-related equipment.
• Ensure network and IP connectivity of all workstations, application servers, and back-end office infrastructure.
• Test network/server performance and provide network/server performance statistics and reports
• Proper update of IT asset documents, including maintenance of component inventory and related documentation.

KPIs:

• Operational downtime associated with Network and Voice Support Services
• IS Audit & Regulatory exceptions relating to IT Operations & Infrastructure
• Service uptime
• Prompt delivery and accuracy of report.

Qualifications

• Minimum years of experience: 2-5 years’ work experience in relevant field
• Certifications: Having a certification from a reputable institution will be an added advantage.