Travel Consultant at Haven Travels and Tour

Duties and Responsibilities

• Research, explore and study different travel destination options
• Research destination and travel prices, customs, weather conditions, reviews etc.
• Research and study clients’ specifications and wishes
• Suggest suitable travel options that best suite clients' needs
• Plan and organize travels
• Book tickets, reserve accommodation, organize rental transportation
• Inform clients and provide useful travel material such as guides, maps and event programs
• Collect deposits and balances
• Offer and promote different services and offerings
• Keep learning about latest industry trends
• Attend webinars, conferences and other educational programs
• Build and maintain relationships with clients
• Track KPIs and prepare KPI reports

Requirements and Qualifications

• Bachelor's Degree in Travel and Tourism or a related field
• Up to 5 years of experience as a Travel Consultant in the European travel industry
• Deep knowledge of European destinations, travel regulations, visa requirements, and other relevant information
• Strong customer service skills with the ability to build and maintain client relationships
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work independently as well as part of a team
• Proficient in using computer reservation systems and travel booking software

Remuneration

• We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.