Travel Consultant at Konga Online Shopping Limited

Job Objectives / A Brief Overview of the Role

• In the travel consultant role, the job holder researches domestic and international places of interest.
• You will book travel arrangements and develop new customers while maintaining existing ones.
• Success in this position will be demonstrated by the effective execution of all your responsibilities.

Job Responsibilities

• Book flight and other transportation arrangements as well as lodging and tours
• Provide information about travel destinations and accommodations to customers
• Communicate with vendors of travel-related products to get the best deals.
• Market and sell holiday and other specialized tour packages.
• The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
• Present, promote and sell products/services using solid arguments to existing and prospective to customers - corporate and individual.
• Perform cost-benefit and needs analysis of existing/potential corporate clients to meet their needs.
• Establish, develop and maintain positive business and customer relationships
• Create new corporate accounts.
• Reach out to corporate organizations through coldcalling.
• Expedite there solution of customer conflicts and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyze the territory/market's potential, track sales and status reports.