Virtual Assistant at Softhills Limited

Job Summary:

The Virtual Assistant will provide comprehensive administrative support, ensuring the smooth operation of our business. This role involves preparing documents, conducting research, managing data entry, handling communications, and maintaining our digital presence. The ideal candidate is highly organized, proactive, and capable of managing multiple tasks with precision.

Key Responsibilities:

• Document Preparation: Assist in preparing documents, reports, presentations, and spreadsheets.
• Research: Conduct thorough research and compile information to support business decisions.
• Data Entry: Accurately enter and manage data in company databases.
• Communication Management: Handle incoming phone calls and email correspondence promptly and professionally.
• Scheduling: Coordinate appointments, meetings, and client schedules efficiently.
• Travel Arrangements: Arrange travel accommodations and itineraries for employees.
• Invoicing: Prepare and send invoices to clients accurately and in a timely manner.
• Website and Social Media Management: Maintain and update the company's website and social media platforms.
• Content Creation: Create and schedule content for the company’s social media channels.
• Word Processing: Complete word processing tasks as required.
• Social Media Management: Oversee and manage social media accounts, ensuring consistent engagement.
• Data Analysis: Gather and organize data for statistical analysis to support business insights.

Qualifications:

• Proven experience as a Virtual Assistant or in a similar administrative role.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Strong organizational skills and attention to detail.
• Familiarity with social media platforms and basic content creation.
• Ability to work independently and proactively in a remote environment.

Preferred Qualifications:

• Familiarity with project management tools like Asana, Trello, or Slack.
• Basic knowledge of graphic design tools (e.g., Canva).
• Experience with customer relationship management (CRM) software.