Available Jobs at IpNX Nigeria Limited

Description

Reporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.

Will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers. These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.

He will also act as the 2nd level contact for customer faults relating to network connectivity & systems by taking ownership of reported customer issues and seeing these problems through to resolution.

Your Key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.
Requirements

• BSC Computer Science / Computer Engineering / IT Related Disciplines (2.1 Upper Credit Minimum)
• At least 2 years experience within the telecoms space as a Network Communications Engineer
• Understanding of Communications Networks. Cisco network certification is required
• A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
• High degree of Microsoft Office Suite competence [Bonus: Visio, MSProject]

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Description

• Ensure adequate management of all data centre operations by adhering to all set Service Level Agreements on all Key Performance Indicators.
• Negotiate with Service providers, ensuring delivery of efficiencies
• Capacity and Property Management and cost savings as well as conducting capacity planning, general capacity reviews, driving infrastructure efficiencies across the various
• Implementation of heat and smoke detection and fire suppression to fully achieve efficiencies and compliance to IPNX standards
• Ensure adequate cooling and power availability at all Data Centres, Collocated sites and all Central Office locations.
• Support the implementation of a Disaster Recovery Plan for infrastructure facilities and ensure the processes used for facilitating recovery are more flexible, context based and collaborative
• Activate and coordinate a Disaster Recovery Plan (DCP) support function and processes that are scalable and based on demonstrated recovery needs

Requirements

• University Degree in Telecommunications / Electrical Electronics Engineering/Computer Science (2.2/Upper Credit Minimum)
• Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
• 3+ years’ experience in Telecommunications Operations management
• 3+ years’ in operation support, installations and commissioning
• Proven experience of working with multiple suppliers/vendors/ partners
• Advanced knowledge of mobile telecommunications network architecture/technologies
• Sound understanding of project management
• Proficient at report writing, creating and presenting presentations
• Ability to propose systems design and configuration improvements
• Negotiation, facilitation and consensus building skills
• Capable of supporting hundreds of systems both virtual and physical
• Good communicator and able to clearly articulate complex issues and technologies
• Advanced knowledge of mobile telecommunications network architecture/technologies
• Knowledge of Data Centre management will be an advantage