Joba at Alfred & Victoria Associates

Overview

• We are looking for a highly skilled and experienced Business Analyst to join our team.
• As a Business Analyst, you play a crucial role in bridging the gap between our business objectives and technology solutions.
• You will analyse business processes, gather requirements, and recommend improvements to enhance operational efficiency, customer experience, and other strategic performance indicators of the business.

Responsibilities

• Collaborate with stakeholders, such as business users, product managers, and technical teams, to elicit and document business requirements for this mobile telecom business. This includes understanding user needs, process flows, system functionalities and applicable regulatory provisions.
• Analyze large datasets, including customer data, network performance metrics, and market trends, to extract insights and patterns.
• Utilize data visualization techniques to present findings and make data-driven recommendations.
• Design & identify areas of improvement within business processes, such as customer onboarding, billing, service provisioning, and network management. Work closely with cross-functional teams to streamline workflows, eliminate bottlenecks, and enhance operational efficiency.
• Assess and evaluate potential technology solutions, such as CRM systems, billing platforms, distribution, etc., to support business objectives.
• Conduct cost-benefit analysis and provide recommendations that are realistic, affordable and simple.
• Collaborate with project managers to define project scope, deliverables, and timelines.
• Monitor project deliverables closely, identifying risks to acceptance, and communicate updates to stakeholders.
• Collaborate with other stakeholders to ensure that the people and process implications of the new solution are identified and comprehensively addressed. An ideal candidate will understand the principles of both system and design thinking.
• Facilitate effective communication between business users, technical teams, and management.
• Ensure the conversations between these teams aren’t fractured. Translate technical jargon into business-friendly language and vice versa, ensuring that all parties have a clear understanding of requirements and project deliverables.

Requirements

• Typically, a Bachelor's Degree in a relevant field such as Business Administration, Computer Science, or Telecommunications is required. Some organizations may prefer candidates with a master's degree or an MBA.
• Strong understanding of telecommunications industry trends, technologies, and regulatory frameworks is essential.
• Familiarity with telecommunication networks, services (voice, data, wireless), and related business processes is beneficial.
• An understanding of the different customer personas applicable to this business and drivers of brand affinity is highly essential.
• The proposed work environment is a digital first business.
• The ideal candidate will therefore be attuned to digital business models and be adept in designing solutions that are simple, affordable, convenient based on streamlined user journeys, delivering endearing user experiences.
• Digital services often involve ecosystems with players across many verticals e.g., telecoms, financial services, logistics, etc.
• An ideal candidate will bring a good understanding of this and good domain knowledge of the trends and value pockets.
• Proficiency in data analysis and problem-solving techniques is crucial.
• Business Analysts should be comfortable working with complex datasets, conducting root cause analyses, and deriving meaningful insights to drive decision-making.
• Excellent verbal and written communication skills are necessary for effective stakeholder engagement, requirement elicitation, and documentation.
• Business Analysts must be able to convey technical concepts to non-technical stakeholders and vice versa.
• Familiarity with software development methodologies, database systems, and data analysis tools (e.g., SQL, Excel, Tableau) is advantageous.
• Knowledge of business analysis frameworks and tools (e.g., BPMN, UML, JIRA) is also beneficial.

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Overview

• We are looking for a highly skilled and experienced Project Manager to join our team.
• As a Project Manager, your role would involve overseeing and managing various projects within the organization.
• You are responsible for ensuring the successful completion of projects, which means that all project activities are completed and that the delivered product meets the conditions of satisfaction at a sufficiently high level.

Responsibilities

• Collaborate with stakeholders to define project objectives, scope, deliverables, timelines and most importantly, conditions of satisfaction.
• Liaise with various stakeholders to develop comprehensive project plans, including resource allocation, budgeting, and risk management strategies.
• Lead and manage project teams, including cross-functional teams consisting of techies and non-techies.
• Assign tasks, set priorities, and ensure effective communication and collaboration.
• Monitor project budgets, track expenses, and ensure cost-effective resource utilization. Identify potential budget or resource constraints and take appropriate actions to mitigate risks.
• Maintain regular communication with stakeholders, internal to the organisation and external.
• Identify project risks and coordinate the development of realistic mitigation plans.
• Regularly coordinate the assessment/revalidation of risks and the implementation of appropriate measures to mitigate their impact on project timelines and the completeness and quality of deliverables.
• Establish adherence to high quality standards and detailed documentation throughout the project lifecycle.
• Conduct regular reviews and audits to identify areas for improvement and implement corrective actions.
• Track project progress, monitor key performance indicators (KPIs), and prepare regular status reports (weekly and ad-hoc).
• Present project updates to stakeholders and provide recommendations for adjustments, if necessary.
• Manage/control changes in project scope, overall objectives objectives and conditions of satisfaction.
• Assess the impact of changes and implement change control processes to ensure project stability and minimize disruptions.
• Collaborate with vendors and subcontractors involved with project delivery. Ensure compliance with service level agreements (SLAs) and contractual obligations.
• Maintain accurate project documentation, including project plans, status reports, meeting minutes, and lessons learned.
• Promote knowledge sharing and capture best practices for future projects.

Requirements

• A Bachelor's Degree in a relevant field such as Telecommunications, Engineering, or Project Management is required.
• A master's degree or professional certification in project management is a plus.
• A working knowledge of the Nigerian telecommunications industry, technologies, and services as well as related standards and regulatory requirements.
• Proven experience in managing complex projects from initiation to completion.
• Solid knowledge of project management methodologies, tools, and techniques.
• Strong leadership, interpersonal, negotiation, conflict resolution and team management skills.
• Ability to motivate and guide cross-functional teams to achieve project goals.
• An ideal candidate will be incredibly passionate about delivering the desired outcomes/ results vs just task completion.
• Excellent written and verbal communication skills.
• Ability to effectively communicate with stakeholders at various levels of the organization and present complex information in a clear and concise manner.
• Ability to scrutinize and challenge assumptions and plans from delivery contributors in a manner that improves the quality of delivery, encourages deep thinking, and minimises delivery risks.
• Strong analytical and problem-solving abilities to identify and resolve project issues and risks.
• Ability to think critically, make decisions, and adapt to changing project requirements.
• Effective time management skills to prioritize tasks and meet project deadlines.
• Proficiency in resource allocation and budget management is highly essential
• Ability to collaborate with internal and external stakeholders.
• Build and maintain positive working relationships across board.
• Willingness to adapt to changing project requirements and work in a fast-paced and dynamic environment.
• Ability to manage & deliver multiple projects/initiatives simultaneously.

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Essential Duties

• Ensure compliance and smooth functioning of the Group Internal Control Standards within the various entities in Nigeria.
• Conduct self-assessment of the main Internal Control and Management standards defined in the PACI Guide.
• Identify existing and potential risks that the Business Units Operating in Nigeria face and develops solutions to prevent re-occurrence.
• Develop audit plan with Finance Director that include risk management & Control, Financial reliability & compliance with regulations.
• Ensure compliance and respect of the internal Control and management standards defined by Group.
• Prepare reports following audits and assignments that reflect audit result and documents processes.
• Analyze and reconcile the Degonte claims with files vis-a~-vis information in incadea and follow –up to ensure the claims are timely settled.
• Review manufacturer warranty reconciliations. Balance sheet reconciliation and analyse job cards.
• Check fuel consumption (Vehicles, sites, houses) and tracking the vehicles.
• Recommend internal Control actions to reinforce compliance with PACI rules.
• Share management best practices in the BU’s
• Report in a timely manner the information collected and stay tuned with updates related to good practices and Group instructions.
• Provide training on policies and controls from time-to-time within the BU and the Group.
• Supervise stock –takes on monthly and annual basis for Vehicles, Trucks,Machines, Parts, Fixed Assets inventory & Spare parts.
• Investigate and explain the discrepancies identified during the stock takes and get Management approval.
• Any other tasks as may be assigned from time to time by Finance Director.

Academic Qualification

• Bachelor's Degree in Law, Finance, Business Management, or a related field.

Experience:

• 1 – 5 years’ proven experience internal Controller role.

Skills / Value / Attitudes:

• Good knowledge of Tracking hardware and software
• Excellent knowledge of MSOffice Packages and IT System.
• Excellent communication and presentation skills
• Strong work ethic with good interpersonal skills
• Entrepreneurship.
• Agility
• Performance
• Proactive and Passionate
• Detail-Oriented
• Integrity and Agility
• Team Player.

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Job Summary & Purpose

• We are seeking an innovative Marketing Manager to promote our company's brand and services.
• In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

Job Responsibilities

• Develop and ensure implementation of marketing communication strategy
• Ensure brand visibility via appropriate communication channels (e.g. print, electronics and/or social media)
• Collaborate with Head, Marketing and Communications to design appropriate marketing solution to drive sales, and customer retention.
• Keep abreast of global and local best practices as it relates to the unit’s activities
• Continuously review the unit’s activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team
• Identify required resources and articulate effective funding to achieve the unit’s strategy
• Establish and maintain relationships with key internal and external stakeholders especially media agencies
• Coordinate all activities of the marketing communication function and ensure compliance with defined policies, procedures and guidelines
• Execute marketing communication plans for promotions, events/sponsorship and other marketing activities/initiatives
• Coordinate all marketing/brand related communications (graphic and print materials) originating from the organization and ensure quality and consistency with the preferred brand image and established specifications/standards
• Ensure all marketing communications address specific information needs of target markets as well as provide clarity on products and service offerings
• Provide input to all marketing communication contracts with vendors/media agencies as required and monitor their activities to ensure adherence with Service Level Agreements
• Ensure constant accessibility to accurate product information by relevant users (existing/ prospective customers)
• Ensure consistency of brand identity with its international operations and ensure that all enhancements/modifications to the brand policy are effected as required
• Manage inter-functional relations to ensure synergy across the various departmental functions
• Monitor and control the budgetary needs of the unit
• Prepare/compile agreed periodic activity and performance reports for the attention of the General Manager
• Perform other duties as assigned by the Head, Marketing and Communications and the General Manager

Requirements

• BA / B.Sc or equivalent in Social Sciences with a minimum of 5 years cognate experience in related field
• Master’s Degree in Marketing or professional certifications in Marketing is an added advantage
• Successful track record in developing marketing plans and campaigns
• Experience in collaboration and management of external partners (distributors, agents, etc.)

Key Skills & Competencies:

• Strategic thinking
• Innovative, Creative and Result Oriented
• Stakeholder Relationship Management
• Possesses exceptional verbal and written communication skills as well as strong and persuasive presentation abilities.
• Ability to network and effectively leverage professional contacts.
• Delivers measurable results within a defined budget.

Salary
Very Attractive.

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Overview

• We are looking for a highly skilled and experienced Solutions Architect to join our team. As a Solutions Architect, your primary role is to design and oversee the implementation of solutions built on components across the core network, through the business support (BSS), operations support (OSS) & VAS domains to the digital services platforms (mobile apps, etc.) for a new player in the Nigerian telecommunications sector.
• You'll work closely with both technical and non-technical stakeholders to understand the business context, design solutions that deliver these requirements & prioritize implementations based on cost, business value/ benefits and risks.

Responsibilities

• Collaborate with various stakeholders to understand their business objectives, facilitate conversations that align these objectives to their stated and unstated requirements (including end user understanding of what success looks like/conditions of satisfaction), translate the harmonized requirements into clear and detailed technical specifications, and design the appropriate solutions.
• Be an established & trusted advisor to various teams within the business, providing technical guidance on solutions and/or efficient implementation options. Understand the unique business requirements (stated and unstated, including regulatory) and translate these into technical specifications, ensuring that the proposed solutions meet the requirements at a sufficiently high level.
• Collaborate with the testing & business analysis teams, ensuring test plans / approach are thorough & comprehensive. Play a leading role in the review of test outcomes. Lead the effort to address any design issues or challenges encountered which can impact the level to which the solution delivers the intended benefits and/or pose an adoption or acceptance risk, etc.
• Collaborate with other stakeholders to ensure that the people and process implications of the new solution are identified and comprehensively addressed. An ideal candidate will understand the principles of both system and design thinking.
• Work closely with cross-functional teams (techies and non-techies) to ensure that delivery plans are realistic and the successful integration of various components to deliver the requirements. Coordinate and oversee the implementation process to ensure successful deployment, where ‘successful deployment’ means the delivery of all elements in scope and that the deployed solution demonstrably delivers the intended outcomes.

Requirements

• Possess a strong technical background in mobile telecommunications, including knowledge of networking & charging protocols, IP, cloud-based solution architecting (cloud certification will be an advantage – AWS preferred), emerging technologies, etc.
• Familiarity with telco-specific tools, software, and platforms is highly advantageous.
• The ideal candidate will also be up to date with the latest industry trends and the Nigerian communications regulatory environment, in particular.
• In addition, s/he will have some system integration background, deeply analytic, possess strong interpersonal, relationship building & negotiation skills, coupled with a strong ability to identify and mitigate risks.
• The proposed work environment is a digital first business.
• The ideal candidate will therefore be attuned to digital business models and be adept in architecting solutions that are simple, affordable, convenient based on streamlined user journeys, delivering endearing user experiences.
• Deep and extensive experience in large telecom projects as a solution architect or as architecture team leader, especially in the digital context, is strongly required as is deep knowledge of Telco processes (customer management, order fulfillment, service assurance, billing & collections, logistics, partners management, and other elements of the e-TOM stack).
• Ditto API economy and s/he will be aware of global industry frameworks such as tmforum.
• Excellent communication skills (written and verbal) are essential to effectively interact with stakeholders, with a great ability to present technical information in a clear and concise manner.
• Sufficiently high attention to detail and a proven ability to manage multiple, competing priorities simultaneously; Continuously seeks ways to deliver tangible / relatable results.
• Demonstrates excellent understanding of the business dynamics and challenges within the Nigerian telecommunications industry.
• Stays up to date with market trends, regulatory changes, and emerging technologies that impact the telco sector and can propose solutions that are adaptable and cost effective thus enhancing competitive advantage.
• Ability to identify and scope solutions that are agile and demonstrate value early and incrementally. This is essential to build trust early and keep motivation & active engagement at a sufficiently high level
• While specific educational requirements may vary, a bachelor’s or master’s degree in telecommunications, computer science, electrical engineering, or a related field is preferred.
• Relevant certifications, such as those offered by vendors or industry-specific organizations, will also be beneficial.