Latest Jobs at U-Connect Human Resources Consulting

Job Summary

• The ideal Candidate will be responsible for the Company's financial planning and analysis, forecasting, budgeting, internal control, and risk management activities.
• The function involves managing personnel of the finance department and working in collaboration with other departments and subsidiaries to achieve corporate goals and financial health.

Responsibilities

• Overseeing the day-to-day accounting processes and guiding Accountants in the finance department.
• Overseeing all the Company'sfinancial planning and analysis.
• Ensuring compliance with accounting standards, local regulations, Group policies, and guidelines.
• Liaise with Auditors (both statutory & Internal) for timely and smooth completion of the audit.
• Work on Special projects from time to time as required by Management.
• Preparation and reconciliation of monthly financial statements, budgets, and forecasts.
• Assisting the Regional Financial Director in creating, monitoring, and updating financial related policies and procedures.
• Monthly Expense Analysis.
• Executing Controlling aspects of SAP.
• Compares sales and profit projections to actual figures and budgeted expenses to actual expenses; makes or oversees any necessary adjustments to future projections and budgets.
• Reviews the planning process and suggests improvements to financial performance.
• Analyzes operations to identify areas in need of reorganization, downsizing, or elimination.
• Works with the MD and other heads of department to coordinate planning and establish priorities for the planning process and provide strategic recommendations.
• Studies long-range economic trends and projects their impact on future growth in sales and market share.
• Oversee the Management of vendors’ relationships.

Job Requirements

• HND / B.Sc in Accounting, Finance or relevant field.
• M.Sc / MBA is a plus.
• 8 - 10 years of proven experience as CFO, head of Finance, or relevant role.
• In-depth knowledge of corporate financial law and risk management practices.
• Excellent knowledge of data analysis and Proficient in the use of MS Office and financial management software (e.g. SAP).
• Ability to strategize and solve problems.
• Strong leadership and organizational skills Excellent communication and people skills.
• An analytical mind, comfortable with numbers.
• CFA is a strong advantage, FCA is a must have.

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Job Requirements

• Candidate should possess a Bachelor's Degree qualification.
• A professional with 7 - 10 years of relevant work experience with expertise in leading technology strategy and execution, IT infrastructure management and operations.
• The ideal candidate must have experience with IT Infrastructure management and operations.

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Job Requirements

• Candidate should possess a Bachelor's Degree qualification.
• Skilled professional with 3 - 5 years of relevant work experience with expertise in creative designs and developing brochures and graphic materials for publication.
• The ideal candidate must have experience in creating designs, developing brochures and graphic materials for publication.

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About the Role

• We are looking for a driven, passionate and committed individual to join the team as we grow and expand across Africa and beyond. As our Customer Experience Intern, your primary responsibility will be to support the effective & efficient management of the Contact Center by providing first-level support to customers and ensuring resolution of complaints received across all channels.
• The role will also support the onboarding and customer retention initiatives. The Customer Experience Internship shall be for a minimum of one (1) year.

Responsibilities
Responsibilities include but are not limited to:

• Act as the first contact person for all external customer queries and complaints.
• Build relationships, earn trust and buy-in from customers in order to get referral business, and retain customer loyalty.
• Act as the first line of escalation for all customer complaints.
• Respond to emails, social media queries, chats, web reviews, or phone calls as assigned.
• Assist in ensuring the contact center is functioning at all times, documenting and reporting any interruption in service to the appropriate channel.
• Assist in maintaining clear and open two-way channels of communication with other departments within the company.
• Ensure all queries and complaints from existing and potential customers are effectively and promptly resolved within SLAs.
• Examine pertinent information and determine the accuracy of customer issues and responsibility for resolution.
• Ensure effective provision of answers to questions and inquiries from the public about Flutterwave’s products and services.
• Cross-sell other products to customers.
• Carry out telephone survey calls.

Requirements
Education and Experience:

• Candidates should possess a Bachelor's Degree qualification.
• Minimum of 1 year work experience.

Desired Skills and Expertise:

• Good verbal and written communication skills.
• Ability to resolve customer’s queries.
• Result oriented
• Focuses on getting things finished.
• Confidentiality.
• Good computer skills.
• Strong Influencing and Persuasive Skills.
• Ability to handle pressure/conflict.
• Self-motivated.
• Team Player
• Excellent Interpersonal Skills.
• Good problem-solving skills.
• Ability to work with minimal supervision.
• Integrity and honesty

Other Requirements:

• Willingness to work on shifts (including weekends & public holidays).
• Positive attitude.

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Job Summary
The Executive Assistant will:

• Actas the point of contact among executives, employees, clients, and other external partners for the MD/CEO
• Manage internal and external business relationships and coordinating the Executive Management’s office operations
• Manage scheduling for company executive(s).
• Draft, review and send communications on behalf of company executive(s).
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
• Answer and respond to phone calls, communicate messages and information to the executive.
• Prioritize emails and respond when necessary.
• Coordinate travel arrangements.
• Maintain various records and documents for company executive(s).

Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 3 - 5 years of relevant work experience.
• Excellent written and verbal communication skills.
• Time-management skills.
• Ability to pay attention to detail.
• Organization skills.
• Ability to multitask.
• Basic understanding of frequently used computer software and programs, such as Microsoft Office suites.
• Interpersonal skills.