Job Openings at Choice Talents NG

Responsibilities

• Welcomes clients and potential clients by greeting them in person or on the telephone; answering or directing inquiries.
• Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
• Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
• Manages administrative duties assigned by the chief executive officer in an effective and timely manner
• Consistently stays abreast of any new information on the organizations’ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries.

Requirements

• HND / B.Sc Degree in Marketing, Business Administraion or related field
• 1 - 3 years relevant work experience.
• Good communication skills

Salary
N100,000 - N130,000 Monthly.

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Responsibilities

• Performs and executes detailed operational, financial, and compliance audits and reviews.
• Continuously evaluates and identifies areas of loss, risk, inefficiency, and non-compliance.
• Develops audit reports, presentations, and summaries for management.
• Ensures proper escalations and documentation of all audit reports.
• Provides recommendations on the design and operates effectiveness of internal controls.
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls.
• Develops recommendations and proposals for corrective action/improvement

Qualifications

• Degree in Internal Auditing or Financial Accounting
• 3-8 years of work experience as an internal and fraud auditor
• Prior experience working with real estate companies will be an added advantage.
• Excellent written and oral communication skills
• Knowledge of principles, procedures, and techniques of auditing, accounting, and business operations.
• Advanced computer skills on MS Office.
• Highly proficient in the usage of SAGE
• Ability to compile detailed reports
• High attention to detail and excellent analytical skills
• Sound independent judgement.

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Job Responsibilities

• Fulfill customer service requests via phone, email, mail, chat, in person or social media
• Establish and maintain effective and cooperative working relationships and excellent customer service with dealers and consumers
• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution, expediting correction, and following up
• Manage large amounts of incoming calls – no cold calls!
• Identify and assess customers’ needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas.
• Go the extra mile to engage customers.

Requirements

• Candidates should possess an HND or Bachelor's Degree with 1-3 years experience.
• Experience in Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information and Multi-tasking a plus.
• Experience with simple math
• Experience interpreting and/or discussing information with others through technology
• Experience teaching others about new terminology or concepts
• Strong telephone, email and computer skills including Microsoft Office (Word, Excel, and Outlook)
• Ability to learn quickly
• Able to work well as part of a team.
• High level of communication and relationship building in a professional, positive, and kind manner
• Communicate effectively in written and verbal
• Creative and resourceful thinking for best customer solutions.
• Provide guidance to multi levels throughout the internal organization and external customer base.

Salary
N105,000 / Month.

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Responsibilities

• Communicate with the relevant financial institutions/stakeholders to determine the cause of a failed transaction and resolve it.
• Follow communication procedures, guidelines, and policies.
• Answering questions about the company’s products or services and providing advice to clients
• Monitor client transactions to ensure they adhere to the company'sstandards before it reaches the recipient.
• Contact the authorized remittance union to clarifyand liberate a client who was wrongly blocklisted.
• In charge of following up withcanceledtransactions and providing clients with the necessary policies involved.
• Support the business and its expansion.
• Ensure Remittance SOPs are being met in the course of operations.
• Up to date with the latest financial developments, not only with the country’s economy but also with other countries.
• Building and maintaining a positive relationship with its stakeholders (e.g. Customers, Vendors, and Government Agencies) to support the achievement of its strategic objectives.
• Knowledge of risk and regulations of the Mobile Financial/Remittance Services industry.
• Identifying potential problems and points of friction and working to find solutions to maximize efficiency.
• Promote the company’s culture that encourages morale and performance.
• Analyze and improve organizational processes to enhance productivity.

Requirements

• Bachelor's Degree or equivalent.
• 2 - 3 years work experience.
• Exceptional interpersonal and active listening.
• Proactiveness and pays attention to detail.
• Very good knowledge and presentation skills using MS Excel, MS PowerPoint, and other relevant software (to analyze data and produce reports).
• Ask good questions and have strong analytical skills.
• Adaptable and can change strategy quickly based on new information.

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Responsibilities

• The air conditioning technicians install, inspect, maintain, and repair an air conditioner.
• They ventilate equipment and controls making sure they operate efficiently and continuously.
• They perform regular maintenance work on cooling units.
• They diagnose electrical and mechanical defects and malfunctions.
• They install, replace, or repair equipment that has been damaged.
• They make adjustments and do calibrations of thermostatic controls.
• They install new air-conditioning systems and equipment.
• They clean blowers and coils, check the tensions of belts and motors.
• They make plans and designs of new air-conditioning systems including their installation and maintenance.
• They inspect and maintain refrigerators and ice machines, and chilled water supply systems.
• Repairing heating ventilation and air conditioning (HVAC) systems and other related systems such as electrical systems, DX units, heat pumps, and chillers.

Requirements

• Must have a High School Diploma or equivalent qualification.
• 3 - 5 HVAC and boiler operation and maintenance experience.
• Completion of a Post Secondary School Training Program in Heating, Air Conditioning and Refrigeration.
• Certification in Trade test will be an added advantage.
• Strength, agility, and manual dexterity.
• Ability to tolerate working indoors or outdoors in a variety of temperatures and weather conditions
• Courtesy and tact in dealing with sometimes aggravated customers.
• Customer service skills.
• Detail-oriented and problem-solving personality.

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Responsibilities

• Monitor the daily facility maintenance schedule and ensure that all routine, non-routine, inspection, emergency and any other type of job are accurately scheduled without any delay.
• This includes all part replacements and installations.
• Single out problematic electricity lines, highlighting the difficulties and attach recommended actions.
• Follow up on required parts to ensure prompt repairs.
• Highlight non-availability/delays in accordance.

Requirements

• OND / HND / B.Sc in Electrical Engineering or Electronics Engineering, Electro-Mechanical Degree or equivalent.
• 3 - 5 years of experience in maintenance service department in facility management
• Good experience in Electricity, Electrical, Power Supply / Generators industry is a plus.

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Responsibilities

• Exercise general control over all activities in plumbing works and water treatment.
• Must be competent in handling sewage works.
• Maintain pipes and piping networks.
• Handling sewage works.
• Any other related job HSE Responsibilities.
• Take reasonable care of my own safety.
• Take reasonable care of the safety of others that might be affected.
• Comply with all reasonable safety policies and procedures of the company including reporting of hazards or incidents via the company’s reporting process.
• To take care of all equipment and PPEs in their possession.

Qualifications and Experience

• Minimum of Trade Test Certificate or its equivalent.
• 3 - 5 years work experience.
• Basic understanding, knowledge and experience in HSE procedures is a pre-requisite.
• Knowledge and Skills Required:
• The Applicant is expected to be familiar with plumbing works and water treatment.
• Applicant must be competent in welding/ PPR and iron piping networks.