Jobs at Fadac Resources and Services Limited

Job Responsibilities

• Build and improve relationships with customers, key suppliers and partners.
• Review company practices to ensure clients get maximum satisfaction from their purchases.
• Identify potential opportunities and inform the sales team to follow up.
• Educate and inform clients about the company’s products, services and special offers.
• Attend to client complaints and resolve issues promptly.
• Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
• Work with internal departments to ensure the company meets clients’ expectations.
• Oversee customer relationship management system.
• Greeting and directing visitors, answering phone inquiries, and handling complaints in a courteous, professional manner
• Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times
• Occasionally traveling off-site to deliver reports or files to other departments
• Ensuring the confidentiality and security of files and filing systems
• Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current on necessary company news and information
• Operating copy equipment, fax machines, printers or other equipment necessary.

Job Requirements

• B.Sc / BA in Business Administration, Marketing or any Social Sciences
• 1-3 year experience on the role
• Proven experience as a Client Relationship Manager
• Experience in sales or customer service is preferred
• Knowledge of customer relationship management (CRM) practices
• Problem-solving/Customer-oriented mindset/Aptitude for fostering positive relationships
• Excellent communication skills
• Teamwork and leadership skills.

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Job Responsibilities

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Goals for the development team and business growth and ensuring they are met
• Training personnel and helping team members develop their skills.
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers.
• Develop entry level staff into valuable salespeople

Job Requirements

• Bachelor's Degree in Business, Marketing or related field.
• A post-graduate degree is an added advantage.
• 3 - 5 year experience on the role
• Experience in sales, marketing or related fields.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational, time management and planning skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.

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Job Responsibilities

• Complying with all company, local, state, and federal accounting and financial regulations.
• Compiling, analyzing, and reporting financial data.
• Creating periodic reports, such as balance sheets, profit & loss statements, etc.
• Presenting data to managers, investors, and other entities.
• Maintaining accurate financial records.
• Performing audits and resolving discrepancies.
• Computing taxes.
• Keeping informed about current legislation relating to finance and accounting.
• Assisting management in the decision-making process by preparing budgets and financial forecasts.

Job Requirements

• B.Sc / HND in Accounting or related field.
• 2 - 3 years experience on the role.
• ICAN certification is an added advantage.
• Strong analytical, communication, and computer skills.
• Understanding of accounting and financial processes.
• Ethical behavior.
• Attention to details.