Jobs at Antal International

Job Purpose:

• To acquire and nurture customers that are of strategic importance to the growth of the business.
• To build the bank franchise by ensuring that it becomes the bank of choice for players in the markets.
• To assure total business development for all the business areas within the country including maintaining healthy P&L position in line with the Bank’s strategic objectives.

Responsibilities

• Responsible for the Retail Banking (including branches), Digital Banking, Payments and Remittance.
• Develop sales strategies to acquire and maintain clients for Retail Banking (including branches), Digital Banking, Payments and Remittance teams.
• Develop and maintain excellent relationships with key customers and prepare various vertical market strategies to enhance growth.
• Track and monitor existing and emerging opportunities and develop alliances to ease conversion, wallet share growth and service offerings to clients/ customers.
• Prepare and document all market plans and drive to convert the plans to value.
• Analyze and prepare forecasts and estimates for various selling procedures as well as measure and assess the profitability of the relationships.
• Work closely with other/ relevant key stakeholders to drive trade and other businesses.
• Provide support to Relationship Managers/ Officers in the expansion and deepening of relationships for the bank.
• Provide required training for in-country Relationship Managers/ Officers to generate adequate value.
• Develop and secure approval for the relevant business strategies and ensure effective implementation in line with approved budget
• Manage overall performance on revenue, profitability and growth of the business lines for the Bank
• Ensure adequate resourcing at all levels of the different businesses and coach/ motivate employees to effectively execute the strategic decisions to meet corporate goals for the bank.
• Ensure desirable performance against budget.
• Ensure full compliance with regulatory and statutory requirements for the bank.
• Any other duties as may be assigned by the CEO or Board.

Key Performance Indicators (KPIs)

• Target achievement versus plan (Acquisition/ Conversion of clients per month)
• P & L position
• Customer service delivery index
• Actual market share vs. target
• Attrition rate and staff happiness index
• Brand visibility

Job Requirements

Education Requirements

• Minimum of a first degree in relevant area of discipline.
• Masters’ degree or Professional Qualification in relevant discipline is desirable

Experience

• A minimum of 17 years’ relevant banking experience of which at least 5 must be at senior management level

Competences:

Knowledge:

• Industry and market knowledge (self and customer)
• Product service knowledge (Cash Management, Credit, E-Banking, Treasury, Trade)
• Business and financial acumen
• Core Business Processes
• Regulatory Compliance Creativity & Innovation
• Relationship management
• Macro-economic environment

Key Skills:

• Excellent relationship management skills and the ability to use these to develop new business

Opportunities

• Team leadership and management skills
• Strategy formulation & Business Awareness,
• Ability to Inspire & Manage Change
• Decision Making, Problem Solving, Diversity Management.

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Responsibilities:

• Development and execution of the Bank's Corporate Banking strategy in the country
• Responsible for developing, growing and managing customer relationships and for increasing the Bank’s revenue through marketing of the banks products and services to identified Corporate Customers.  Additionally, to develop and maintain positive customer relationships, oversee the marketing of the Bank’s products and services and ensure maximum profitability.
• Driving Trade business opportunities in the African countries where the Client has established presence by networking with multinationals, large corporate and institutional clients to ensure that they benefit from the full range of Bank’s Trade Services and Products.
• Drive client acquisition and management of existing Corporate client relationships consistent with the Bank’s strategy in-order to achieve desired quality of business growth
• Spear head budget preparation for the unit, annual marketing plans and strategies to achieve targeted growth objectives.
• Primary responsibility for the management of own portfolio of customers ensuring that they receive the appropriate level of service and advice to meet their specific needs
• Enhance client retention by providing a one-stop point of contact for all the client’s needs and requirements while providing world class customer service
• Establish and develop various  sales strategies  to meet ever changing customer needs in liaison with the New Product Development Team
• Maintain, acquire and reactivate customer relationships to improve deposit liability growth and mix.
• Conduct market research and competitor analyses within marketing area and develop strategies that will give the bank a large part of the market within its vicinity
• Monitor and control business office income and expenditure to ensure profitability.
• Recommend the creation of viable and profitable risk assets to increase business office profitability
• Identify and develop conglomerates banking relationships
• Sourcing for and monitoring of customer’s tenured investment / facilities.
• Design product offerings tailored to meet the needs of the Corporate sector in the country while maintaining regular contacts with their executives to push the Bank’s business.
• Coordinate Marketing of Regional Trade opportunities covering import and export financing and services, across the group
• Identify Regional Trade Finance opportunities and trends common across geographies and develop generic solutions to exploit for the benefit of clients and the Banks
• Build and maintain regional trade sales pipeline
• Own, manage and update generic trade product programs for regional trade products
• Keep abreast of local and international developments in the area of trade including competitive offerings in the market
• Establishment of service measurement systems/metrics
• Managing, coaching and developing a high-performance team to meet set deliverables
• Sourcing for and monitoring of customer’s tenured investment / facilities.
• Prepare weekly and monthly statistics/performance reports for management use.
• Initiate and carry out recovery action on non-performing credits facilities
• Perform other duties as assigned by the CEO or his / her designate.

Key Performance Indicators

• 100 % attainment of annual targets (Deposits, Risk Assets, fees & commission, client conversions)
• Amount of Contingent Liabilities Commissions & Fees
• Cost of funds
• Non funded Income (NFI) and Funded Income (FI) ratio
• Volume of FX transactions
• 100 % of zero income leakages
• Cost income ratio
• Revenue growth
• Market share growth
• Volume of business – deposits and loans/facilities
• Adherence to policies
• Market share- low cost amongst others

Job Requirements

Education

• Minimum of Bachelor’s Degree (with an MBA, MSC or its equivalent) and/or Professional Qualification in Banking related disciplines 
• Proficiency in Microsoft Office Suite
• Professional qualification in Customer Relationship Management and Sales & Marketing

Experience

• Minimum experience –10 years cognate experience in management with at least 3 years in a supervisory capacity

Key Competency List

Knowledge

• Expert knowledge of trade and supply chain
• Product knowledge
• Broad knowledge of the global macro economy and its dynamics
• Deep knowledge of Bank’s products and services
• Deep understanding of the value chain of the key industries
• Deep industry knowledge
• Knowledge of credit risk analysis           

Skills/Competencies

• Project management
• Product development
• Strategic savvy
• Communication (written)
• Self and team management
• Presentation skills
• Innovative
• Analytical thinking
• Managing people – cross functional
• Decision management
• Developing others
• Visionary mind
• Leadership capability