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  • Posted: Jul 4, 2023
    Deadline: Not specified
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    Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together Tempkers is a global freelance marketplace and online outsourcing firm where organizations and SME's achieve more by connecting and collaborating with independent professionals (freelance agents) to do t...
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    Head of Operations

    Job Description

    • Our client in the Pharmaceutical industry seeks the services ofa Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance.
    • Head of Operations responsibilities include designing policies, overseeing customer service and implementing technology solutions.
    • You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business.
    • If you’re also committed to productivity and compliance, we’d like to meet you.
    • Ultimately, you’ll ensure our operations run smoothly and that people are productive.

    Responsibilities

    • Formulate business strategy with others in the executive team
    • Design policies that align with overall strategy
    • Implement efficient processes and standards
    • Coordinate customer service operations and find ways to ensure customer retention
    • Ensure compliance with local and international laws (e.g. data protection)
    • Oversee the implementation of technology solutions throughout the organization
    • Manage contracts and relations with customers, vendors, partners and other stakeholders
    • Evaluate risk and lead quality assurance efforts
    • Oversee expenses and budgeting to help the organization optimize costs and benefits
    • Mentor and motivate teams to achieve productivity and engagement
    • Report on operational performance and suggest improvements.

    Requirements and Skills

    • B.Sc / BA in Business, Computer Science or other relevant field
    • Proven experience as Head of Operations, Operations Director or similar leadership role
    • Familiarity with all business functions including HR, Health,finance, supply chain and IT
    • Experience with implementing IT systems
    • Knowledge of data analytics and reporting is an added advantage
    • Good with numbers and financial planning
    • Outstanding communication and negotiation skills
    • Excellent organizational and leadership ability
    • Analytical mind
    • Problem-solving aptitude.

    go to method of application ยป

    Business Development Manager - Team Lead

    Job Description

    • Our client is seeking the services of a dynamic Team Lead for its Marketing team to take charge of all marketing initiatives, including social media, digital campaigns, advertising, and creative projects.
    • As the Head of Marketing, you will be responsible for creating strategic plans to establish and enhance our brand presence, allocating resources to different projects, and setting both short-term and long-term goals for the department.
    • We are looking for a talented marketing strategist who can inspire team members and drive success. In this role, you will lead our Marketing department to maximize profitability and enhance competitiveness in the market.
    • If you are a visionary leader with a passion for marketing, we invite you to join our team and make a significant impact.

    Responsibilities

    • Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative
    • Prepare and manage monthly, quarterly and annual budgets for the Marketing department
    • Set, monitor and report on team goals
    • Design branding, positioning and pricing strategies
    • Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)
    • Analyze consumer behavior and determine customer personas
    • Identify opportunities to reach new market segments and expand market share
    • Craft quarterly and annual hiring plans
    • Monitor competition (acquisitions, pricing changes and new products and features)
    • Coordinate sales and marketing efforts to boost brand awareness
    • Participate in the quarterly and annual planning of company objectives

    Requirements and Skills

    • B.Sc or M.Sc in Marketing or relevant field.
    • Experience in Customer Service operations
    • Work experience as Head of Marketing or VP Marketing, preferably within the health industry
    • Experience running successful marketing campaigns
    • Solid knowledge of web analytics and Google Adwords
    • Experience with CRM software
    • Leadership skills with the ability to set and prioritize goals
    • Analytical mind.

    Method of Application

    Interested and qualified candidates should send their Applications to: Jobs@tempkers.com using the Job Title as the subject of the mail.

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