Job Openings at Uncle Stan's Foods

Job Summary

• We are a QSR looking for a Human Resource officer, who is experienced with talent recruiting, departmental structuring, implementing standard of operation, payroll, and would support, develop, manage the day to day human resource activities.

Responsibilities:

• Recruit staff effectively
• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances, or other issues
• Manage the recruitment and selection and on-boarding process
• Maintain employee records (attendance, EEO data, etc.) according to policy and legal requirements
• Train and develop staff
• Making sure that staff get paid correctly and on time
• Implementing deduction on staff salary when necessary
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
• Nurture a positive working environment
• Provide counseling on policies and procedures
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Support the management of disciplinary and grievance issues.
• Monitor attendance

Requirements:

• Degree in Human Resources or related field.
• Proven working experience as HR officer
• People-oriented and results-driven.
• Demonstrable experience with Human Resources metrics.
• Knowledge of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Excellent active listening, negotiation, and presentation skills.
• Excellent communication and interpersonal skills
• Competence to build and effectively manage interpersonal relationships at all company levels.
• In-depth knowledge of labor law and HR best practices.
• Problem-solving and decision-making aptitude
• Outstanding organizational and time-management abilities

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Job description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Forwarding accurate order to other branch to enable quick deliveries.
• Confirming payment before forwarding orders for processing.
• Mastering the menu and price list in other to provide quick response to customers questions and to avoid unnecessary errors while drafting bills for customers.
• Follow communication procedures, guidelines, and policies.
• Go the extra mile to engage customers.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

REQUIREMENTS;

• Strong phone contact handling skills and active listening.
• Familiar with customer relationship management systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multitask, prioritize and manage time effectively.
• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers and other gadgets.
• Experience working with customer support.

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Job Summary

• We are looking for an Accountant to manage all account related activities in our restaurant, monitor sales , check and submit sales report, monitor stock usage and take stock count, monitor inventory, monitor petty cash, confirm all transactions done via POS and transfer.

Responsibilities:

• Manage and oversee the restaurant's financial transactions, including sales, expenses, and cash flow.
• Prepare accurate and timely financial statements, including balance sheets, income statements, and cash flow statements.
• Monitor and analyze financial data to identify trends, discrepancies, and areas for improvement.
• Manage accounts payable and accounts receivable processes, ensuring timely payments and collections.
• Reconcile bank statements and credit card transactions to maintain accurate financial records.
• Coordinate with external auditors and provide necessary documentation during financial audits.
• Maintain an efficient record-keeping system for financial transactions and documents.
• Analyze cost variances and implement cost-saving strategies where applicable.
• Ensure adherence to accounting standards and regulatory requirements specific to the food service industry.
• Collaborate with the management team to analyze financial performance and support decision-making.
• Assist in developing and implementing internal controls to prevent fraud and errors.
• Provide financial insights and recommendations to improve profitability and efficiency.
• Train and guide restaurant staff on proper financial procedures and documentation.
• Perform other financial tasks and projects as assigned by the management.

Requirements:

• Minimum academic qualification of BSc in Accounting, Finance, or relevant degree.
• At least 2-4 years experience as an Accountant
• Excellent knowledge of accounting regulations and procedures
• Hands-on experience with accounting software like FreshBooks and QuickBooks
• Advanced Microsoft Excel skills including Vlookups and pivot tables
• Experience with general ledger functions
• Strong attention to detail and good analytical skills.