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Deep Blue Energy Services Limited (DBESL) is a resource and solution management company that specializes in assisting international/Local companies in identifying Potential market opportunities, assisting with permits, sourcing highly skilled employees, bidding on and negotiating contracts and navigating the often complex political and policy environment of ...
Description
IT Responsibilities
Coordinate and address IT related queries
Engage Specialist Service Consultant or Vendor as required
Develop and maintain register to reflect status of company IT licenses, soft wares and hardware’s including their expiration dates.
Raise requests for procurement of new software’s and renewals of existing software’s
Develop and maintain web-based IT issues register
Develop and maintain Company IT processes and procedures including developing respective KPI’s
Develop and maintain Company access control / timekeeping monitoring system and liaise with Company accounts department for direct reporting for weekly time management
Support in-house engineering projects from an IT perspective ensuring relevant folder access etc
Develop and maintain server structure based upon forecasted Company growth
Develop and maintain Company IT systems and networks, ensuring the most effective architecture and functionality
Advise on pro-active measures on company IT infrastructure to avoid breakdowns
Administer the company Job portal and corporate website
Produce weekly concise IT reports
Develop IT training program for junior IT personnel
Work with the HR and Media team to provide support for Company Web pages as required.
Key Performance Indicator
Timeliness in resolving I.T related issues
Level of satisfaction for job portal users
Minimum downtime of server access / internet access
Level of engagement of employees and clients
Employee Feedback
Collaboration and Innovation
Agreement
Qualifications
A minimum of first degree in any related discipline.
Preferred Skills
Computer expertise and/or knowledge
Ability to multi-task and work under pressure
Good interpersonal abilities
Good co-ordination, monitoring and supervisory skills
Proactive approach & attention to detail
Ability to plan/anticipate critical issues and focus on sound resolution
Excellent communication skills with a commitment to understanding customer requirements as well as business objectives.
Ability to provide effective, strategic advice on the use of technology to achieve shared goals.
Management skills needed to oversee IT initiatives and collaborations with various technical staff.
Design skills needed to help develop company IT systems and networks, ensuring the most effective architecture and functionality.
Commitment to supporting new technology implementation.
Patience and ability to train users in both new and existing IT systems.
Constant willingness to provide assistance with technical issues, as needed.
Problem solving skills to revise existing systems and suggest improvements.
Ability to produce concise yet thorough reports within IT and for other teams as needed.
Description
Qualifications
Requirements:
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