Job Offers at Norwegian Refugee Council (NRC)

Generic Responsibilities 

• Implement NRC's protection policy in the field and promote the usage of internal protection SOPs and guidelines.
• Contribute to the achievement of Protection program outcomes in designated areas by promoting protection for internally displaced persons (IDPs) and other conflict-affected communities, including women, children, vulnerable individuals, and persons with special protection needs. Liaise with relevant stakeholders internally and externally.
• Ensure that protection is an integral part of program activities.
• Support and advise staff on protection mainstreaming in collaboration with the Protection Coordinator.
• Produce data collection, reports, and analysis on Protection as required.
• Represent NRC alongside the Protection Coordinator in field-level protection meetings and coordination with relevant partners.
• Promote and share ideas for technical improvement.

Specific responsibilities 

• Provide day-to-day support to program and support teams in Return, Host, and IDP communities to identify and address protection gaps. Regularly review NRC Vulnerability and Targeting criteria.
• Conduct regular visits to assigned field locations and collect information using NRC procedures and forms.
• Flag any immediate protection risks observed during protection field visits to the Protection Manager.
• Ensure that the space for focus groups is comfortable and appropriate for the group in question. Ensure privacy for key informant interviews.
• Proactively engage with program teams in the field to ensure that safe programming tools are up to date and relevant to their needs. This includes designing and implementing the NRC referral pathway.
• Enter information on all referrals into the Referral matrix and contribute to data analysis as appropriate, adhering to confidentiality and safety principles.
• Support program safe programming initiatives and ensure that protection Risk Assessments are integrated into all NRC Multi-sectoral assessments, in collaboration with the Protection Coordinator.
• Contribute to the design and planning of relevant trainings and awareness raising sessions for NRC staff, community members, LNGOs, and duty bearers.
• Build the capacity of NRC program and support teams on protection safe programming through regular awareness raising sessions, inductions, and follow-up on Core Protection training.
• Identify information needs of IDPs through visits to IDP camps, IDP interviews, and focus group discussions.

Generic professional competencies for this position: 

• University Degree in a relevant discipline (Law, Political Science, Social Science, Psychology, or any other relevant education profile
• Experience working in a protection role in emergency or protracted crisis settings.
• Documented results related to the position's responsibilities.
• Proficiency in English and Hausa.
• Strong communication, coordination, and representational skills.

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Generic Responsibilities 

• Implement NRC's protection policy in the field and promote the usage of internal protection SOPs and guidelines.
• Contribute to the achievement of Protection program outcomes in designated areas by promoting protection for internally displaced persons (IDPs) and other conflict-affected communities, including women, children, vulnerable individuals, and persons with special protection needs. Liaise with relevant stakeholders internally and externally.
• Ensure that protection is an integral part of program activities.
• Support and advise staff on protection mainstreaming in collaboration with the Protection Coordinator.
• Produce data collection, reports, and analysis on Protection as required.
• Represent NRC alongside the Protection Coordinator in field-level protection meetings and coordination with relevant partners.
• Promote and share ideas for technical improvement.

Specific responsibilities 

• Provide day-to-day support to program and support teams in Return, Host, and IDP communities to identify and address protection gaps. Regularly review NRC Vulnerability and Targeting criteria.
• Conduct regular visits to assigned field locations and collect information using NRC procedures and forms.
• Flag any immediate protection risks observed during protection field visits to the Protection Manager.
• Ensure that the space for focus groups is comfortable and appropriate for the group in question. Ensure privacy for key informant interviews.
• Proactively engage with program teams in the field to ensure that safe programming tools are up to date and relevant to their needs. This includes designing and implementing the NRC referral pathway.
• Enter information on all referrals into the Referral matrix and contribute to data analysis as appropriate, adhering to confidentiality and safety principles.
• Support program safe programming initiatives and ensure that protection Risk Assessments are integrated into all NRC Multi-sectoral assessments, in collaboration with the Protection Coordinator.
• Contribute to the design and planning of relevant trainings and awareness raising sessions for NRC staff, community members, LNGOs, and duty bearers.
• Build the capacity of NRC program and support teams on protection safe programming through regular awareness raising sessions, inductions, and follow-up on Core Protection training.
• Identify information needs of IDPs through visits to IDP camps, IDP interviews, and focus group discussions.

Qualifications

Generic professional competencies for this position: 

• University Degree in a relevant discipline (Law, Political Science, Social Science, Psychology, or any other relevant education profile
• Experience working in a protection role in emergency or protracted crisis settings.
• Documented results related to the position's responsibilities.
• Proficiency in English and Hausa.
• Strong communication, coordination, and representational skills.

go to method of application »

Role and responsibilities

Generic responsibilities

• Adhere to NRC policies, tools, handbooks and guidelines.
• Assist implementation of the protection portfolio according to plan of action.
• Implement independently protection monitoring related activities as delegated.
• Responsible for organizing and delivery of tasks in line with established procedures, agreed priorities, international standards, and relevant guiding principles.
• Develop and maintain knowledge of protection, in order to be most effective in supporting the team.
• Prepare and develop status reports as required by management.
• Ensure proper filing of documents.
• Promote and share ideas for technical improvement.

Specific responsibilities 

• Build and maintain trust relationships with target communities.
• Conduct community-level protection needs assessments and protection monitoring to identify and document critical and emerging threats to safety, dignity and well-being of women, men, girls and boys, as well as protective factors and community resources. 
• Contribute to the identification and internal referral of individuals/households with specific needs and/or vulnerabilities, with special focus on children, youth, women and other at-risk groups.
• Support the development of gender- and age-sensitive awareness materials on key protection related issues.
• Raise the awareness on key protection related issues among beneficiaries and target communities, as well as key external stakeholders, in close collaboration with concerned CC Teams and specialized actors. If relevant, provide beneficiaries and target communities with information and orientation about existing services and how to access them.
• Work in collaboration with the Case Management Officer and Protection Team to undertake detailed assessments of beneficiaries.
• Work in collaboration with the Case Management Officer and Protection Team to prepare intervention plans, including care plans and case summaries following a detailed assessment of each protection case.
• Ensure that all data and information pertaining to protection monitoring are handled in strict confidence, and in line with applicable data protection and information sharing protocols.
• Identify vulnerable beneficiaries with special needs and suggest the best type of assistance for each individual case tailored to the specific needs of the case (safe referrals to specialized actors).
• Assist in compilation of information and reports on achievements. Report internally to the Case Management Officer on weekly and monthly achievements; and for urgent cases, on a daily basis.

Competencies 

Generic professional competencies: 

• Experience from working directly with affected/local communities within an international or local organization in a humanitarian context.
• Previous experience from working in complex and volatile contexts.
• Previous experience in conducting community-level protection needs assessments and protection monitoring is desirable but not essential.
• Basic knowledge and understanding of international standards, and protection fundamental concepts and guiding principles, is desirable but not essential.
• Ability to gather, record and manage data and information from different sources.
• Mastery of IT tools (MS Office package, internet, e-mail, etc.).
• Some knowledge of English.
• Knowledge of the context in the geographical area of responsibility is desirable but not essential.
• Knowledge of the local languages.

Behavioral competencies

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect

go to method of application »

Generic responsibilities

• Adhere to NRC policies, tools, handbooks and guidelines.
• Assist implementation of the protection portfolio according to plan of action.
• Implement independently protection monitoring related activities as delegated.
• Responsible for organizing and delivery of tasks in line with established procedures, agreed priorities, international standards, and relevant guiding principles.
• Develop and maintain knowledge of protection, in order to be most effective in supporting the team.
• Prepare and develop status reports as required by management.
• Ensure proper filing of documents.
• Promote and share ideas for technical improvement.

Specific responsibilities

• Build and maintain trust relationships with target communities.
• Conduct community-level protection needs assessments and protection monitoring to identify and document critical and emerging threats to safety, dignity and well-being of women, men, girls and boys, as well as protective factors and community resources. 
• Contribute to the identification and internal referral of individuals/households with specific needs and/or vulnerabilities, with special focus on children, youth, women and other at-risk groups.
• Support the development of gender- and age-sensitive awareness materials on key protection related issues.
• Raise the awareness on key protection related issues among beneficiaries and target communities, as well as key external stakeholders, in close collaboration with concerned CC Teams and specialized actors. If relevant, provide beneficiaries and target communities with information and orientation about existing services and how to access them.
• Work in collaboration with the Case Management Officer and Protection Team to undertake detailed assessments of beneficiaries.
• Work in collaboration with the Case Management Officer and Protection Team to prepare intervention plans, including care plans and case summaries following a detailed assessment of each protection case.
• Ensure that all data and information pertaining to protection monitoring are handled in strict confidence, and in line with applicable data protection and information sharing protocols.
• Identify vulnerable beneficiaries with special needs and suggest the best type of assistance for each individual case tailored to the specific needs of the case (safe referrals to specialized actors).
• Assist in compilation of information and reports on achievements. Report internally to the Case Management Officer on weekly and monthly achievements; and for urgent cases, on a daily basis.

Generic professional competencies: 

• University Degree in a relevant discipline (Law, Political Science, Social Science, Psychology, or any other relevant education profile
• Experience from working directly with affected/local communities within an international or local organization in a humanitarian context.
• Previous experience from working in complex and volatile contexts.
• Previous experience in conducting community-level protection needs assessments and protection monitoring is desirable but not essential.
• Basic knowledge and understanding of international standards, and protection fundamental concepts and guiding principles, is desirable but not essential.
• Ability to gather, record and manage data and information from different sources.
• Mastery of IT tools (MS Office package, internet, e-mail, etc.).
• Some knowledge of English.

Context/ Specific skills, knowledge and experience: 

• Knowledge of the context in the geographical area of responsibility is desirable but not essential.
• Knowledge of the local languages.