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  • Posted: Sep 27, 2024
    Deadline: Not specified
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    CARE International places special focus on working alongside women and girls. Equipped with the proper resources, women and girls have the power to lift whole families and entire communities out of poverty. In 2021, CARE International worked in over 100 countries, reaching 100 million people through nearly 1,500 projects.
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    Safety and Security Officer

    Job Summary

    • CARE is seeking for a Safety and Security Officer (SSO) to focus on continuously implementing safety and Security strategies and protocols, and to ensure a high level of safety and well-being for all CARE International staff based in field locations. He/She will maintain a high level of contextual awareness of his/her operating area and strong coordination with Program and Program support teams at the field level. He/ She will promote a strong Safety and Security culture at their field office(s) through continuous training and collaborative security assessments with all field-based staff. The SSO will serve as the Safety and Security Unit (SSU) representative at the field level and serve, when required, as the Safety unit representative on the Field Crisis Management Team. The SSO will report directly to the Safety and Security Manager and will be an integral part of the Safety and Security Unit. The position is based in Damaturu with a significant portion of time spent visiting deep field locations and providing support to CARE’s Humanitarian Response.

    Job Details

    SCOPE:

    Employment Type: Contract - Full Time 

    Job Status: Nationals only.

    Location: Damaturu, Yobe State.

    RESPONSIBILITIES AND TASKS:

    Job Responsibility #1: Context Understanding and Analysis

    • Analyse the parameters of the working environment by assessing the nature of the threats and CARE vulnerabilities in relation to the emergency situation.
    • Collect the necessary data and information to develop a comprehensive risk assessment.
    • Monitor the political, social, economic, and military situation and identify trends relevant to the security situation. 

    Job Responsibility #2: Safety and Security Risk Management     

    • Contribute to developing a safety and security culture within the mission by addressing and helping staff to address safety and security-related issues.
    • Ensure that security planning becomes an integral part of day-to-day operations and is integrated into the
    • development of future programs
    • Assist with the strategic and operational analysis and assessments and with the refinement of the program strategies.
    • Ensure that the Field Level Security Plans and associated documents are kept up to date and reviewed regularly.
    • Perform security risk assessments or evaluation missions to the field and regularly review safety and security procedures.
    • Ensure the CO is meeting minimum standards and complying with policies and procedures.
    • Maintain physical safety standards as established by the Safety unit for CARE office and guesthouse at Field level.
    • Organise and circulate relevant safety and security information to the staff and provide an opportunity for employees to voice Safety and/or Security-related concerns.
    • Supervise and enforce compliance safety and security standards and procedures.
    • Ensure that all incoming visitors receive a security briefing and information.
    •  Ensure that an administrative structure is put in place to deal with crisis management effectively.
    • Train staff on the CO-established contingency measures and ensure they know how to react.

    Job Responsibility #3: Liaison, Networking and Analysis

    • Brief, manage and liaise on daily basis with the contracted guarding services to ensure the guard force is aware of CARE standards and can effectively provide for the safety of CARE compound/staff and assets
    • Liaise with government, Army, Police, SSS (State Security Services), Local Heads and other key external stakeholders to ensure that CARE staff can maintain regular and safe access to program areas
    • Represent CARE International and coordinate amongst all actors (state, military, UN, NGO, etc) on all matters pertaining to safety and security.
    • Review periodically past experiences and practices and propose improvements based on analytical judgment

    Job Responsibility #4: Incident Reporting and Management                                                                 

    • Train staff on the incident reporting form and procedures
    • Ensure timely and accurate reporting of safety and security incidents.
    • During any critical incident or crisis, serve as the Safety and Security unit representation on the Field Level Crisis Management Team (F-CMT)
    • Ensure that all Field Level Crisis management plans are kept up to date and reviewed regularly.

    Job Responsibility #5: Training and Capacity Building

    • Coordinate training in safety and security ensuring that staff have the necessary equipment (fire extinguishers, first aid, communications means such as VHF radios, Walkie-talkie, and Satellite phone) and are trained accordingly
    • Ensure all staff understand and fulfill individual and collective responsibilities for safety and security
    • Ensure that the contracted guard force maintains a high standard of guarding for CARE office and residence, and when required take corrective action in coordination with the Guard force management

    Other Responsibilities:                                                                                                                    

    • Contribute to CARE’s resource mobilization efforts.
    • Perform other duties and responsibilities as may be assigned from time to time.     

    QUALIFICATION/EXPERIENCE/TECHNICAL SKILLS:

    Required:

    • Minimum of First degree in a field related to Humanitarian Work or Risk Management
    • At least 3 years of demonstrative experience in INGO/NGO or UN field (operations) with at least 2 years of field safety management experience included
    • Competent and literate in English, verbal and written, with a sound knowledge of technical expressions
    • Competent and literate in local language of the assigned location(s), verbal and written, with a sound knowledge of technical expressions
    • Sound judgment and the ability to work effectively with others at all levels
    • Strong assessment, evaluation, analysis and strategic planning skills
    • IT literate, MS – Word, Excel and PowerPoint 
    • Qualifications and / or experience in professional security related fields

    Desired:

    • Work style: Is well-planned and organized even within a fluid working environment and has a capacity for initiative and decision-making with competent analytical and problem-solving skills.
    • Communication Skills: Well-developed written and oral communication skills. Able to communicate clearly and sensitively with internal and external stakeholders as a representative of CARE. This includes effective negotiation and representation skills
    • Integrity: Works with trustworthiness and integrity and has a clear commitment to CARE's core values and humanitarian principles
    • Awareness and sensitivity of self and others: Demonstrates awareness and sensitivity to gender and diversity. Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner. Has the capacity to make accurate self-assessments, particularly in high-stress and high-security context
    • Ability to teach basic personal safety and security awareness
    • Strong assessment, evaluation, analysis, and strategic planning skills
    • Multiple local language skills are desirable.

    Competences:

    • Approachability                                 
    • Building Effective Teams
    • Customer Focus
    • Integrity and Trust
    • Drive for Results
    • Comfort around Higher management
    • Business Acumen
    • Negotiating
    • Organizational Agility

    go to method of application »

    PSS Assistant

    Job Summary

    • CARE is seeking for a PSS Assistant to provide day to day management, psychosocial support and related activities in MMC & Jere LGAs of Borno State. In particular, the person will be responsible for addressing mental health needs of GBV survivors and women and girls coming to the safe spaces. In collaboration with the GBV Officer, s/he will oversee the provision of training and supervision of the GBV Community Volunteers, to support psychological first aid at the community level and ensure effective case management. s/he will work and liaise closely with the GBV Officer, partner’s GBV Assistants on documentation of program activities as per the donor requirements.

    Job Details

    SCOPE:

    Employment Type: Contract - Service Providers 

    Job Status: Nationals only.

    Slots: 3

    Location: MMC & Jere LGAs, Borno State.

    RESPONSIBILITIES AND TASKS:

     Job Responsibility #1:  Case Management and Psychosocial support

    • Provide support for comprehensive psychosocial counselling to GBV survivors focused on the survivor centered approaches.
    • Provide assessment and counselling both at individual and group level as the situation demands.
    • Ensure all work with GBV survivors is confidential and that ethical practices are observed.
    • Document client data accurately in the intake forms/tablets and ensure the information is safely and ethically kept by case workers.
    • Participate in the development of the PSS tools and systems and ensure that all staffs that are required to utilize it are trained on the correct way of handling the systems.
    • Participate in the preparation of accurate reports for all Psycho-social related activities.
    • Participate in design of psychosocial support interventions at the field level.

    Job Responsibility #2: Coordination

    • Maintain and strengthen existing networks through other service providers at the field/community level, to ensure that survivors receive quality services and support at all levels of response.
    • Actively participate in scheduled meetings such as the Case Conferences, inter-agency camp coordination meetings and as assigned
    • Strengthen existing referral systems and identify new networks to work with to ensure holistic support to the clients.
    • Work in close collaboration with the GBV prevention team to ensure ongoing psychosocial needs of vulnerable women, men, boys and girls are being met in the prevention related activities.
    • In collaboration with other partners, design psychosocial interventions within the community focusing on the psychosocial needs of adult women and adolescents to be provided in the safe spaces.
    • Participate in conducting trainings for partners on relevant organizational development areas and support peer learning between CARE and other partner agencies.

    Job Responsibility #3: Community engagement and outreach

    • Conduct sensitization, dialogue and awareness sessions with the wider population about issues of trauma and GBV.
    • Facilitate formation of support groups for survivors of GBV and other vulnerable groups in the WGSS and beyond.
    • Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
    • Support the GBV officer and GBV assistants, in dissemination of relevant psychosocial awareness information during the Community GBV prevention forums and meetings

    Other Responsibilities Monitoring and Evaluation

    • Assist in preparing daily, monthly, quarterly, and annual reports, progress notes, and treatment plans on time 
    • Use appropriate data collection tools as shared by the M&E team to provide data on certain areas of need
    • Work closely with the case workers and psychosocial assistants to ensure quality reporting   
    • Assist in the designing, planning, implementing and facilitating of external trainings for numerous target groups
    • Ensure Core Humanitarian Standards are mainstreamed in the day to day project implementation 
    • Attend relevant training forums relevant to the job 
    • Assist with any other related activities as deemed necessary by the supervisor

    Requirements

    QUALIFICATION/EXPERIENCE/TECHNICAL SKILLS:

    Required

    • A Bachelor’s degree or diploma in counselling psychology.
    • At least two years' experience providing psychosocial support services in a protection program or project with people in vulnerable situations, including survivors of sexual violence.
    • Excellent computer skills and excellent tech-savvy skills.
    • Ability to prepare reports and data documentation
    • Proficiency level in English and Hausa (written and spoken). Kanuri is an added advantage.
    • Proficiency level in other languages spoken in Borno.
    • Knowledge of gender issues, girl’s and women's rights, and issues related to sexual violence in conflict.
    • Demonstrate experience in civil society organizations or organizations with a good reputation in the community.
    • Possess and demonstrate effective small-group communication and conversational skills.
    • Willingness to carry out numerous missions, sometimes lasting several months, within the LGAs during the project.
    • Ability to analyze and adapt approaches to different environments and actors.
    • Be available to reside in assigned local government for the duration of the project.

    Desired

    • Work experience in Borno State 

    Competencies

    • Approachability                                    
    • Building Effective Teams
    • Customer Focus
    • Integrity and Trust
    • Drive for Results
    • Comfort around Higher management
    • Business Acumen
    • Negotiating
    • Organizational Agility

    go to method of application »

    Field Assistant

    Job Summary

    • Under the direct supervision of the Hygiene Promotion Officer (WASH officer), the incumbent will be required to work as a member of the WASH unit towards the improvement of hygiene promotion and community mobilization activities effectiveness, particularly as part of the WASH intervention, to safeguard and improve the public health of the affected population by promoting safe WASH practices, including appropriate use and maintenance of WASH facilities and services; ensuring appropriate targeted community involvement in the design and delivery of essential WASH services and facilities and sensitization.

    Job Details

    SCOPE:

    Employment Type: Contract - Service Providers 

    Job Status: Nationals only.

    Slots: 4

    Location: MMC & Jere LGAs, Borno State.

    RESPONSIBILITIES AND TASKS:

     Job Responsibility #1: Technical

    • Assist in promoting safe WASH practices, including appropriate use and maintenance of WASH facilities and services among IDP and host communities.
    • Assist the community mobilizers to mobilize the communities to mitigate priority water and sanitation related health risks, promoting the BCC strategy and keeping records of the community volunteers participating in HP activities.
    • Assist in communicating effectively with the communities targeted, ensuring that hygiene and health messages are passed on with participatory interventions, allowing ownership and empowerment of the beneficiaries to influence their hygiene and health.
    • Assist in selecting, train, and manage Community WASH standing committees, such as Community Water Management Committee members, sanitation facilities caretakers and volunteer hygiene promoter networks within the targeted beneficiaries.
    • Participate in the HP campaign by conducting house to house visits focused on hygiene promotion and public health, focus groups and mass campaign using songs, posters, etc. promoting Community Lead Total Sanitation (CLTS) and PHAST methodology and assisting the community mobilizers in the implementation of gathering events.
    • Provide a weekly activity progress report to the Hygiene Promotion Officer, highlighting achievements versus targets.
    • Comply with CARE policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.
    • Assist in the distribution of commodities including timely planning and supervision of the distribution. 
    • Mobilize and sensitize project participants to actively participate in the implementation of field activities. 
    • Prompt submission of daily, weekly and monthly reporting of activity progress to the Field officer/ Supervisor.
    • Coordinate sensitization of project participants on monthly basis before every distribution
    • Timely prepare and submit field reports. 
    • Directly distribute and/or facilitate the distribution of food to the targeted population within the LGA. 
    • Maintenance of an effective record and filing system for all distribution data, and other related documents for quick and easy reference.
    • Conduct verification of beneficiaries at distribution/redemption point, ensuring that rations are distributed only to the entitled and targeted beneficiaries.
    • Provide sensitization sessions on Food Security, Livelihoods and nutrition and hygiene practices. 
    • Report any problems in a timely manner to the Field Officers or the Project Manager.

    Job Responsibility #2: Coordination

    • Promote a positive profile of the programme and good understanding among other sectors, partners and communities on WASH related activities.
    • Develop and maintain strong working relationships with all stakeholders – Community support groups, community leaders

    Other Responsibilities:

    • Contribute to CARE’s resource mobilization efforts  
    • Other Responsibilities as Assigned

    QUALIFICATION/EXPERIENCE/TECHNICAL SKILLS:

    Required

    • Excellent communication skills and knowledge of English, Hausa, Kanuri and other local languages.
    • Good knowledge of participatory approaches for behavior change (PHAST/SARAR, CHAST, CLTS)
    • Ability to write clear reports.
    • Education: Diploma, HND/BSc in Health Education, Environmental Engineering or its equivalent
    • At least 1 year’s experiences in hygiene promotion in community based program

    Desired

    • Work experience in Borno State 

    Competencies

    • Demonstrate Integrity by modelling CARE values and ethical standards. 
    • Technical skills and program support
    • Ability to establish priorities, plan, coordinate, and organize own work plan.
    • Resourcefulness, initiative, maturity, tact, advocacy skills.
    • Ability to establish and maintain good working relations with people of different national and cultural backgrounds.
    • Ability to exercise independent judgment and work with little supervision.
    • Drive for Results
    • Problem Solving
    • Time Management
    • Quality and timeliness of support provided.
    • Observance of policies and procedures 
    • Communication and interpersonal skills 
    • Conflict Management skills.

    go to method of application »

    GBV Outreach Assistant (Service Provider)

    Job Summary

    • CARE is seeking for a GBV Outreach Assistant to provide support for survivors throughout the project lifespan. They will be in constant contact with the survivors and working in MMC & Jere LGAs of Borno state. They will support and strengthen survivors, and ensure continuous reporting of their accompaniments to, and with survivors for referrals. They will also contribute to the participation of the survivors in the IRM process. The key function of the GBV outreach assistant is to support GBV prevention and outreach activities at the community level

    Job Details

    SCOPE:

    Employment Type: Contract - Service Providers 

    Job Status: Nationals only.

    Slots: 3

    Location: MMC & Jere LGAs, Borno State.

    RESPONSIBILITIES AND TASKS:

     Job Responsibility #1: Technical

    • Promote culturally appropriate/relevant interventions geared towards improved physical and social skills (conflict resolution, problem-solving, empathy, and relationship building) and self-sufficiency of project participants.
    • Support in creating awareness on service availability for vulnerable girls and young women for appropriate direct CARE support or referral to other actors for services not offered at CARE.
    • Support the implementation of social norms transformation activities engaging men ad boys, community dialogue forums, and other GBV prevention awareness sessions.
    • Ensure awareness-raising activities at the community level are conducted and key messages on GBV prevention and response are shared appropriately.
    • Manage and mentor the community-based protection committees including GBV champions, community leaders, and other stakeholders to ensure quality in their work and better community engagement techniques.
    • Assist in preparing daily, and monthly, progress notes, and activity plans on time.
    • Use CARE’s appropriate data collection tools and submit assessments and reports in a timely, and accurate manner to the MEAL team.,
    • Identify groups and assist in the designing, planning, implementing, and facilitating of external GBV training for numerous target groups within the community.
    • Ensure Core Humanitarian Accountability Standards are mainstreamed in the day-to-day project implementation.
    • Support in conducting assessment and analysis of camp and host community dynamics and in recommending how the project can position itself to better serve the interests of the community.
    • Provide supervision to the GBV volunteers, paralegals, and protection committees and ensure effective provision of GBV prevention manuals.
    • Ensure monthly work plans are developed and reviewed regularly.
    • Hold regular meetings with field staff to plan, address concerns and share feedback with the GBV officer..
    • Organize and conduct peer-to-peer capacity-building forums on GBV
    • Facilitate the formation of women's solidarity groups as advocates of GBV and other vulnerable groups against stigma and marginalization within the community.
    • identify and strengthen Community structures by engaging community leaders, camp management, GBV vigilantes, and other stakeholders to ensure that the survivors receive adequate support at the community level.
    • Represent CARE in all interagency level meetings and workshops on GBV at the field levels as assigned by the PO.
    • Participate in local advocacy activities organized by partners including CARE and other INGOs on areas relevant to the project .
    • Maintain and strengthen existing networks through other service providers at the LGA level, to ensure that Invoice/Timesheet must be submitted at the end of the month after completion of service and CARE’s
    • Coordinate with other operating partners including CSOs, local and International NGOs, local women and youth groups, and State and LGA departments in all actions relating to improved quality of GBV programming in the project locations in Yobe. In collaboration with other partners, awareness-raising interventions within the community focus on the protection needs at the community level
    • Assist with any other related activities as deemed necessary by the supervisor

    Job Responsibility #2: Coordination

    • Provide active technical support to the team in the organization and conduct of their work, consistent with the priorities and schedules defined in the team and validated by the project coordinator.
    • Active and proactive participation in team leadership, and supporting all team members to take ownership of the project;
    • Conflict resolution and arbitration if necessary, and regular formal individual evaluations of team members;
    • Actively participate in community activities and advocacy meetings(semi- annual, monthly and ad hoc);
    • Ensure contacts with the authorities in the field for a good external relationship with the community and related stakeholders;
    • Report logistical needs, particularly the organization of meetings, workshops, trainings and field team planning under the coordination of the supervisory team.

    Other Responsibilities:

    • Contribute to CARE’s resource mobilization efforts  
    • Other Responsibilities as Assigned

    QUALIFICATION/EXPERIENCE/TECHNICAL SKILLS:

    Required

    • A Bachelor’s  degree o or diploma in social sciences or counselling psychology; 
    • Have worked for at least two years in a protection program or project with people in vulnerable situations, including survivors of sexual violence.
    • Excellent computer skills and excellent tech-savvy skills.
    • Ability to prepare reports and data documentation
    • Proficiency level in English and Hausa (writtenand spoken). Kanuri is an added advantage.
    • Proficiency level in other languages spoken in Borno.
    • Knowledge of gender issues, girl’s and women's rights, and issues related to sexual violence in conflict.
    • Demonstrate experience in civil society organizations or organizations with a good reputation in the community.
    • Possess and demonstrate effective small-group communication and conversational skills.
    • Willingness to carry out numerous missions, sometimes lasting several months, within the LGAs during the project.
    • Ability to analyze and adapt approaches to different environments and actors.
    • Be available to reside in assigned local government for the duration of the project.

    Desired

    • Work experience in Borno State 

    Competencies

    • Approachability                                    
    • Building Effective Teams
    • Customer Focus
    • Integrity and Trust
    • Drive for Results
    • Comfort around Higher management
    • Business Acumen
    • Negotiating
    • Organizational Agility

    go to method of application »

    Case Worker (Service Provider)

    Job Summary

    • CARE is seeking for a Case Worker that will be responsible for providing the day-to-day management of all GBV protection cases including the documentation and developing case plans and follow-up. S/he will also liaise directly with other service providers working within his/her working LGA and its communities to facilitate referrals for specialized services to other service providers (health including Mental health, Shelter, NFIs and /or legal providers, and security etc.)

    Job Details

    SCOPE:

    Employment Type: Contract - Service Provider

    Job Status: Nationals only.

    Slots: 6

    Location: MMC & Jere LGAs, Borno State .

    RESPONSIBILITIES AND TASKS:

     Job Responsibility #1:  Case Management

    • The caseworker will demonstrate accountability for the affected population and prevention of sexual exploitation and abuse in the area where s/he works. 
    • The caseworker will be responsible for providing the day-to-day management of all GBV cases including the documentation, developing case care plans, follow-ups and, case closure for survivors of GBV in the mobile WGSS.
    • The caseworker will liaise directly with other service providers and community response groups on GBV prevention within his/her working LGA and its communities to implement and facilitate referrals to other service providers (health including mental health, shelter, NFIs security, and/or legal providers, etc.)
    • Ensures that survivor-centered approach guiding principles are maintained and enforced while working with survivors in safe spaces for women and girls.
    • Facilitate the setting up of an information desk at the women and girls center where adolescents and women of reproductive age can access Sexual Reproductive Health (SRH) information.
    • To ensure GBV survivors including women and girls survivors and those at risk of GBV protection receive individual case management support by ensuring standard tools and procedures are in place and adhered to by case management team members.
    • Manage through facilitators disclosures of violence in a survivor-centred manner including referrals for services.
    • Actively develop and maintain effective working relationships with other staff & project teams
    • Establish and maintain effective program reporting, monitoring and evaluation systems (to track, analyse, and report on results) for both internal and external use.
    • Adhere to all CARE’s policies related to security, operations and transport/ logistics information related to programming.
    • Conduct himself/herself both professionally and personally in such a manner as to bring credit to CARE and to not jeopardize its humanitarian mission.
    • Coordinate with other operating partners including CSOs, local and International NGOs, local women and youth groups, and State and LGA departments in all actions relating to improved quality of GBV programming in the project locations in Yobe. In collaboration with other partners, awareness-raising interventions within the community focus on the protection needs at the community level
    • Contribute to CARE’s resource mobilization efforts.
    • Assist with any other related activities as deemed necessary by the supervisor

    Job Responsibility #2: Project Management

    • Support GBV program start-up in her working LGA and ongoing program management and administration of teams.  
    • Ensure that program implementation on the BHA is responsive to communities and partners and consistent with CARE’s relevant program guidelines, principles, values, quality standards and strategic plan.
    • Ensure that beneficiaries are effectively targeted according to established standard vulnerability criteria.
    • Support the development of program implementation strategies, including partnership frameworks, beneficiary targeting, and distribution process as well as psychosocial and capacity building of partners.
    • Integrate community approaches, gender sensitivity, and capacity building into all activities as appropriate.
    • Ensure program implementation is on time, target, and budget, using effective M&E systems to reach desired impacts on documentation of data on the GBVIMS form.
    • Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and CARE’s policies and procedures.
    • Fulfil CARE’s Program Management Minimum Standards based on the organization-wide guide.
    • Ensure all interventions adhere to CARE’s Gender Policy, Do No Harm principles, and beneficiary accountability standards.
    • Ensure compliance with donor and CARE’s regulations related to emergency programming.
    • Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.

    Job Responsibility #3: Coordination

    • Working effectively with stakeholders to achieve common goals
    • Excellent communication and interpersonal skills
    • Builds and maintains effective working relationships with CARRE GBV coordinator and officer and the beneficiaries
    • Team building and survivor’s management skills.
    • Approachable and good listening skills 

    Other Responsibilities:

    • Contribute to CARE’s resource mobilization efforts  
    • Other Responsibilities as Assigned

    Requirements

    QUALIFICATION/EXPERIENCE/TECHNICAL SKILLS:

    Required

    • B.sc or Diploma in relevant field required;
    • 2 year of experience with GBV case management, Gender mainstreaming and inclusion, Psychosocial Support Services, S/GBV programming with a focus on prevention is preferred
    • Knowledge of international humanitarian standards for GBV prevention, protection and response
    • Previous experience working on social norms change
    • Experience with developing and implementing GBV prevention programmes, particularly identification, case management & referrals.
    • Demonstrated understanding of the needs of survivors.
    • Ability to maintain confidentiality, medical ethics and respect for clients at all times.
    • Experience in participatory techniques and community mobilization
    • Demonstrated experience working with men to end violence against women and girls
    • Excellent oral and written skills and computer skills.
    • Fluency in English and Hausa is a must. 

    Desired

    • Work experience in Borno State 

    Competencies

    • Approachability                                 
    • Building Effective Teams
    • Customer Focus
    • Integrity and Trust
    • Drive for Results
    • Comfort around Higher management
    • Business Acumen
    • Negotiating
    • Organizational Agility

    go to method of application »

    MEAL Manager

    Job Summary

    • CARE is seeking a Monitoring Evaluation Accountability and Learning (MEAL) Manager to oversee country office MEAL processes. The MEAL Lead will be responsible for establishing and managing the Monitoring, Evaluation, Accountability, and Learning system for CARE's program, ensuring that it aligns with both the organization’s global standards and the specific requirements of the donor. The MEAL manager will work under the leadership of the program director and collaboratively with program teams to develop and implement a robust MEAL framework that captures accurate and relevant data, promotes learning, and ensures accountability to both program participants and partners as well as donors.

    Job Details

    SCOPE:

    Employment Type: Contract - Full Time 

    Job Status: Nationals only.

    Location: FCT, Abuja.

    RESPONSIBILITIES AND TASKS:

     Job Responsibility #1: Technical

    • Develop the overall framework for project MEAL systems, including requirements, reporting, baseline, and evaluation surveys. Develop and monitor the project Performance Management Plan (PMP) to systematically document outcomes for project technical leads and leadership team.
    • Ensure alignment of MEAL activities with program goals and contribute to the development of annual work plans to identify project targets and ensure inclusion of M&E and Learning activities.
    • Develop and management a functioning Management Information System (MIS). Generate monthly indicator reports and track progress against key indicators.
    • Provide cutting-edge expertise in the development and execution of results frameworks, monitoring tools, and evaluation methodologies that can measure project efficacy and impacts.
    • Provide technical leadership, capacity building and support to project and partner staff in planning and implementing MEAL systems and activities, data-based program decision-making, and results reporting.
    • Crafting and execution of annual program plans, setting performance benchmarks, and overseeing the project’s monitoring mechanisms. This includes periodic review and revision of the Theory of Change along with other key personnel and technical staff. 
    • Conduct field visits for data collection, validation, and to monitor data quality. Ensure timely compilation and reporting of data. Capture and document lessons learned, and champion scaling up of best practices.
    • Develop tools for, oversee research and collaborate with academic institutions for research. 
    • Design and implement internal and external knowledge exchange and learning events to improve peer-to-peer learning, knowledge sharing and application.

    Job Responsibility #2: Reporting

    • Ensure timely and accurate submission of project plans and reports to donors, including progress against targets set in the award, annual work plans, and quarterly, and annual reports.
    • Analysis and reviewing evaluation on the achievement Outcome.
    • Verify data submitted in reports is accurate.
    • Ensure Monitoring indicators according to project performance report requirements (PMT); Project results; 
    • Assist in the production of reports on the results and impacts.
    • Assist the coordination team in the development of MEAL plans, Target setting, and data quality tools.

    Job Responsibility #3: Capacity Building, Mentorship, and Staff management

    • Provide capacity building in MEAL related activity for Meal Team and Program Team
    • Manage the MEAL team to ensure that the MEAL system operates effectively with the support and resources required and that there are clear links and reporting lines between field and CO level and between MEAL and other departments
    • Define expectations, provide leadership and technical support as needed so that MEAL staff are able to perform their roles as required
    • Manage the performance of direct reports in the MEAL unit through performance management, coaching, mentoring, training and development.
    • At the organisational level, devise and manage a MEAL training programme with the goal of increasing capacity and awareness of MEAL for all staff. Assess training needs and engage MEAL team staff to roll-out the training programme

    Job Responsibility #4: Strategic Engagement

    • Develop strategic relationships with relevant stakeholders, including government and partners in Nigeria, regionally and globally, to promote effective coordination, collaboration, and dissemination of program learning.

    Job Responsibility #5: Programme Design and MEAL Resources 

    • Ensure that MEAL is an integral part of the programme design stage and features in all proposal development. 
    • Responsible for effectively managing the MEAL budget.
    • Ensure that data brought together and findings from across thematic and operational regions to form a coherent basis for analysis of impact which promotes learning, programming, and strategy development for the whole organisation.
    • Lead on monitoring and improving the synergy and integration of thematic programmes to enhance delivery of outstanding results for children and their communities 
    • Communicate top level learning / analysis reports and monitoring data to ensure that management is able to make informed decisions on a timely basis to scale up and face operational challenges

    Other Responsibilities:

    • Ensure that MEAL resources are included in proposal development and work creatively to secure funding from diverse sources, to ensure that MEAL is integrated in emergency and development programmes in a sustainable way.
    • Contribute to CARE’s resource mobilization efforts  
    • Other Responsibilities as Assigned

    QUALIFICATION/EXPERIENCE/TECHNICAL SKILLS:

    Required:

    • Master’s degree in statistics, data management, public health, international development, economic development, or other relevant sectors.
    • At least 6 years of relevant senior experience in international development as MEAL manager or in a senior management role on large humanitarian or development projects.
    • Proven experience in quantitative and qualitative research methods, survey design and implementation, and statistical data analysis.
    • Demonstrated MEAL experience in project technical areas, including, maternal child health/nutrition; food security and agriculture, livelihoods/ resilience building, market systems, gender equality, women's empowerment, initiatives addressing gender-based violence, and strategies for advancing women's economic justice. 
    • Strong experience and knowledge of different donor M&E guidelines, systems, and reporting requirements including Collaborating, Learning, and Adapting (CLA) principles, approaches, and their application to project learning and adaptation.
    • Strong data visualization and report writing skills, and ability to translate technical information for non-technical audiences.
    • Experience recruiting, developing, and managing staff and teams.
    • Demonstrated skills building and maintaining relationships with project stakeholders, local partners, and local organizations.
    • Fluency in English and strong oral and written communication skills; excellent demonstrated inter-cultural, interpersonal, and negotiation skills are required. 
    • Demonstrated commitment to PSHEA (Prevention of Sexual Exploitation, Harassment, and Abuse).
    • Demonstrated commitment to principles of Diversity, Equity, Belonging and Inclusion (DEBI).

    Skills and Competencies

    • Strong leadership and management skills with the ability to inspire and motivate teams.
    • Excellent project management skills, including budgeting, planning, and monitoring.
    • Demonstrated ability to secure funding and manage donor relationships.
    • Strong analytical and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Ability to work effectively in a multicultural and multidisciplinary environment.
    • Proficiency in English (written and spoken); knowledge of local languages is an asset.

    Method of Application

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