Job Openings at CWW Tech Africa

Job Responsibilities       

• Develop and handle the defined online and offline marketing campaigns and subsequently evaluate the effectiveness of these marketing / communication campaigns through effective reporting and if required make appropriate adjustments to future campaigns.
• Plan and execute content creation as well as briefings to agencies and ensure delivery in adherence with the brand guidelines and hotel positioning.
• Brief, supervise and closely liaise with the appointed Communication / PR agencies and ensure clipping files out of any coverage received.
• Collaborate with cross-functional teams to launch new products and services
• Build and maintain relationships with key stakeholders, including media partners and influencers
• Stay up-to-date with industry trends and emerging technologies to continuously improve marketing strategies
• Measure and report on campaign performance, providing data-driven insights to inform future marketing decisions

Required Skills, Experience & Qualifications:

• At least 2 years Sales, Marketing and/or B2B business development experience in a fast-growing, dynamic business.
• Must possess BSc/HND in business administration, marketing or any Social science related field
• Must have completed NYSC
• Excellent verbal and written communication skills.
   

If you meet the requirement, click here to apply 

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Job Responsibilities

• Respond to inquiries and feedback on all social media platform and information platform.
• Craft high quality and engaging and interactive contents on social media daily.
• Utilize community insights and social media analytics to understand behaviors, preferences, and trends, optimizing strategies for maximum engagement.
• Serve as the primary point of contact for all our members, responding to inquiries and feedback promptly and professionally.
• Develop and implement strategies to engage and retain our members, including organizing meetups, webinars, and other community events.
• Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.
• Collaborate with leadership team and other staff members to develop and execute marketing and communications strategies.
• Work with operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.

Required Skills, Experience & Qualifications:

•  At least 2 years’ experience in social media/community management
• Must possess BSc/HND in any Social science related or relevant field
• Must have completed NYSC
• Must reside in Lagos
• Excellent verbal and written communication skills. 

What We Offer

• A vibrant and innovative work environment.
• Opportunities for professional growth and development.
• A supportive team that values creativity and initiative.
• Competitive salary and benefits package

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Job Responsibilities

• To document all jobs on the IT Support helpdesk in line with standard operating procedures (SOP)
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems that could be beneficial to the business processes
• Troubleshooting all ERPs in use and carrying out proper maintenance and management.
• Shall be responsible for backend and front end Web management and, mobile apps development and maintenance
• Serve as the first point of contact for all IT support requests via phone, email, or ticketing system.
• Provide timely and effective technical support and troubleshooting for hardware, software, and network-related issues.
• Diagnose and resolve technical problems, including system errors, software malfunctions, and connectivity issues.
• Document all support interactions, including details of the issue, troubleshooting steps taken, and resolutions provided, in the IT service management system.
• Escalate unresolved issues to the appropriate IT support teams or third-party vendors, ensuring timely resolution and follow-up with users.
• Install, configure, and maintain desktops, laptops, printers, mobile devices, and other IT equipment as needed.
• Assist with user account management tasks, including account creation, password resets, and access permissions.
• Collaborate with other IT team members to identify recurring issues and opportunities for process improvements.
• Keep abreast of new technologies and best practices in IT support and service delivery.
• Contribute to the development and maintenance of IT documentation, knowledge base articles, and user guides.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field preferred.
• Proven experience in a technical support role, preferably in an IT service desk environment.
• Strong knowledge of IT fundamentals, including operating systems (Windows, macOS), hardware components, networking concepts, and software applications.
• Experience with IT service management tools.
• Excellent problem-solving skills and the ability to troubleshoot technical issues independently.
• Exceptional communication skills, both verbal and written, with a customer-oriented approach.
• Ability to multitask, prioritize workload, and work effectively under pressure in a fast-paced environment

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Responsibilities

• Maintain employee records (attendance, EEO data, etc.) according to policy and legal requirements
• Support the development and implementation of HR initiatives and systems
• Provide counseling on policies and procedures
• Be actively involved in recruitment by preparing job descriptions, posting ads, and managing the hiring process
• Overseeing the day-to-day operations of the office, including managing supplies, equipment, office budgets, expenses and facilities.
• Manage end to end recruitment processes, including job postings, screening, interviews and onboarding.
• Developing and implementing office policies and procedures and ensuring that the office runs efficiently and effectively.
• Managing communication within the office, as well as with external stakeholders.
• Ensuring that the office is in compliance with relevant laws and regulations, as well as internal policies and procedures.
• Handling of personnel matters within the office, including hiring, onboarding, performance management, and disciplinary action etc.
• Manage physical and digital personnel records of employees.
• Execute other administrative and human resource activities.
• Coordinate staff training, onboarding and orientation.
• Assist in performance management processes

Requirements

• At least 2 - 3 years proven experience as HR officer, administrator, or other HR position
• Knowledge of HR functions (pay & benefits, recruitment, training & development, etc.)
• Understanding of labor laws and disciplinary procedures
• Proficient in Writing and Documentation, Research and Development.
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• BSc/BA in business administration, social studies, or relevant field; further training will be a plus

What We Offer

• A vibrant and innovative work environment.
• Opportunities for professional growth and development.
• A supportive team that values creativity and initiative.
• Competitive salary and benefits package

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Job Details

• Develop detailed plans for program implementation, including goals, objectives, timelines, and budgetary requirements, as well as monitor program progress and performance
• Coordinate and oversee the day-to-day implementation of programs and administrative tasks, ensuring alignment with established goals and objectives.
• Facilitate communication and collaboration among internal teams, external partners, and stakeholders involved in program activities.
• Prepare regular reports on program performance for internal and external stakeholders.
• Provide guidance, training, and support to staff and partners involved in program implementation.
• Maintain relationships with external partners and stakeholders to support program objectives.
• Collaborate with volunteers and stakeholders to leverage resources, expertise, and networks for program implementation and sustainability

Required Skills, Experience & Qualifications:

• At least 2 years’ experience in Project management and related field
• Knowledge of Data analysis and use of analysis software is an added advantage.
• Must possess BSc/HND in any relevant field
• Must have completed NYSC
• Must reside in Lagos
• Excellent verbal and written communication skills.

What We Offer

• A vibrant and innovative work environment.
• Opportunities for professional growth and development.
• A supportive team that values creativity and initiative.
• Competitive salary and benefits package

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Key Responsibilities

• Understand the competitive environment and recommend plans and strategies to meet overall marketing and sales objectives
• Generate new marketing opportunities by performing market research to identify customer needs/trends and opportunities.
• Assess market competition by leveraging Industry data to competitors’ products across offerings, processes, customer experience, and portfolio quality.
• Research and identify target organizations with which to partner
• Reach out and follow up with prospective partners by call or Email concerning our proposals in a timely manner
• Identifying, sourcing, contacting and pitching prospective partners through a range of Business Developing activities including networking, local canvassing and cold-calling.
• Spending a significant amount of time in the field, generating leads, meeting customers and closing deals.

Required Skills, Experience & Qualifications:

• At least 2 years Sales and/or B2B business development experience in a fast-growing, dynamic business.
• Must possess BSc/HND in business administration, marketing or any Social science related field
• Must have completed NYSC
• Proven ability to find & convert deals quickly with tenacity and dedication.
• Must possess a focused and can-do mindset, willing to take risks to succeed.
• Outstanding communications skills and the ability to present a compelling narrative to a wide variety of audiences, both large & small.
• Excellent verbal and written communication skills.

What We Offer

• A vibrant and innovative work environment.
• Opportunities for professional growth and development.
• A supportive team that values creativity and initiative.
• Competitive salary and benefits package