Job Openings at HRLeverage Africa

Job Description

• Provide exceptional customer service to clients and an efficient administrative support.
• Provide excellent customer experiences that will facilitate organic growth
• Take ownership of customers issues and queries and follow through to resolution.
• Provide accurate information about product and services
• Maintain detailed and accurate customer interaction records
• Stay informed about product features, specifications and promotions.
• Develop Service procedures, policies and standards.

Requirements and Skills

• OND or its equivalent
• Proven experience as a Customer Service Officer
• Excellent verbal and written communication skills
• Strong problem solving skills with rapt attention to details
• Proficiency in English and use customer service softwares
• Positive attitude, empathy and a customer-centric approach.

Benefits

• Remuneration: N50,000 monthly.
• Bonus.

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Job Description

• The role requires a good understanding of the travel and logistics industry, its market trends with exceptional communication skills and a proven track record of success in sales within the industry.
• Develop and execute innovative marketing strategies to promote travel and tour packages.
• Identify and target key customer segments to expand market reach.
• Build and maintain strong relationships with clients, travel agencies, and industry partners.
• Provide excellent customer service to ensure client satisfaction and repeat business.

Requirements and Skills

• Bachelor's Degree in Marketing, Business, or any related field.
• Proven experience in sales and marketing, preferably in the travel and tourism sector.
• Strong understanding and use of digital marketing channels and social media platforms.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Results-oriented with a track record of meeting and exceeding sales targets.
• Knowledge of travel destinations, cultural experiences, and tour packages is a plus.

Benefits

• Work mode: Hybrid
• Remuneration: N70,000 monthly
• Performance Pay: N230,000 monthly.