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  • Posted: Jun 3, 2024
    Deadline: Not specified
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    Jemi Neil Consulting (JNC) is a people and business solutions company. We are a Human Resources Consultancy Company with a specific focus on executing various strategic initiatives in order for our clients to maximize its best in people.

    We offer end to end Human Resource solution services ranging from Business Advisory, HR Structuring, HR Busin...
    Read more about this company

     

    Risk and Compliance Officer

    ​​​​​​​Responsibilities:

    • Ensure that all the essential and important guidelines are put in proper place accurately adhering to industry rules and regulations
    • Conduct internal audits and reviews at regular intervals to ensure that compliance procedures are regularly followed.
    • Conduct environmental audits adhering to environmental standards
    • Assist in ensuring that all the employees are thoroughly updated about the organization’s policies, regulations, and processes and ensure all tasks are done with higher accuracy.
    • Assist in the organization of workshops and training sessions to educate and update employees
    • on the organization’s compliance policies, regulations, and processes
    • Resolve employee issues about the legal risk compliances
    • Revise rules, reports, and procedures at regular intervals to recognize the risks and develop risk management strategies.
    • Maintain records of compliance practices
    • Establish relationships with important external bodies and stay up-to-date on the changes in industry requirements and all relevant regulations
    • Prepare risk management reports for top-level management based on internal reviews
    • Follow up on compliance issues that require investigation
    • Evaluate compliance systems and ensuring adequate software is in place and give reports on compliance

    Qualifications:

    • Bachelor’s degree in business, accounting, economics or related field.
    • 3-5 years of experience in risk management or compliance, including exposure to technology industry, financial services, and/or project management
    • Must have taken and passed ICAN Exam.
    • Prior experience in a financial service industry
    • Industry experience with governance and compliance risk management
    • Audit or consulting experience in identifying risk and controls across business processes
    • Risk assessment capabilities: Knowledge of major steps involved in risk management and ability to implement them
    • Comprehensive knowledge about security policies such as ISO standards, control, and abuse policies, regulations, monitoring, evaluation, review, and report associated with auditing
    • Strong knowledge of industry processes and regulations
    • Knowledge of business and IT
    • Compliance certifications will be considered a plus [CCEP, CISSP, CRCM]

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    Customer Service Representative

    JOB SUMMARY:

    • The Customer Service Representative is responsible for all interactions with consumer regarding bakery orders.

    JOB DESCRIPTION:

    • Customer communication
    • Taking customers orders and ensuring they’re satisfied with results
    • Ensuring order presentation is up to Hans and Rene standards
    • Interacting with customers to understand their needs
    • Providing status of orders.
    • Confirmation of customer payments & sending invoices for customer orders
    • Communicating orders to bakers and decorators
    • Checking up on orders
    • Liaising with graphic designer to design images in line with customer requests
    • Engaging decorators to design/confirm fondant orders
    • Analyzing consumer satisfaction
    • Inventory of presentation supply

    JOB REQUIREMENTS:

    • 2 years of experience within the food and beverage or events industry
    • OND/HND Degree with bachelors degree a plus
    • Customer service experience
    • Ability to influence
    • Organizational skills
    • Consumer interaction
    • Verbal and written communication skills

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    Events Lead Operations / CSR

    Job Summary

    • The Event Lead/CSR is responsible for helping customer service representatives provide effective assistance and satisfying customers. The role entails coordination of CSR and Event personnel to ensure they are working efficiently and effectively

    Key Objectives

    • The Key objectives of the Customer Service and Events Lead position include:
    • Attend to customer request and questions
    • Customer service and ordering fulfillment
    • Assist with inventory management
    • Ensure all documents are properly filed and daily reports at sent to management
    • Ensuring the Bakery environment is clean at all times
    • Identify customer’s needs and respond proactively to concerns
    • Preserve excellent levels of internal and external customer service
    • Assist with all internal and external Admin related inquiries or requests.
    • Supervise all company events
    • Assist with performance management procedures.
    • Schedule meetings, interviews, and maintain agendas.
    • Assist with training sessions and seminars.
    • Assist with ad-hoc Admin projects.
    • Support other assigned functions.
    • Keep up-to-date with the latest trends and best practices
    • Liaising with bakery, events, and delivery staff to ensure smooth operations and delivery of goods

    Responsibilities

    Staff Coordination

    • Recruiting and training CSR and Event staff
    • Establish employees KPIs, schedules and policies
    • Ensure staff comply to all health and safety regulations

    General Operations

    • Manage all operations to the highest standards

    Required Qualifications

    • Experience working at a similar establishment
    • Degree in Business admin or Hospitality related fields
    • Restaurant/Service industry formal training

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    Science Teacher

    JOB SUMMARY:

    • Our Client is seeking a passionate and creative STEM Teacher to join their dynamic team. The teacher will provide STEM-related educational programming for children. The ideal candidate will have a strong background in STEM education, a flair for designing innovative lesson plans, and a passion for working with children.
    • The position will also co-facilitate birthday parties and other museum events.

    JOB DESCRIPTION:

    • Educational programming with visitors
    • Teach after school programs
    • Develop and implement age-appropriate STEM curriculum for children.
    • Plan and facilitate interactive STEM workshops, classes, and demonstrations that align with educational standards and learning objectives.
    • Create hands-on experiments, projects, and activities to promote critical thinking, problem-solving skills, and scientific inquiry.
    • Collaborate with the Education Director/Manager and other museum staff to coordinate STEM programs, events, and outreach initiatives.
    • Provide guidance and support to museum visitors, including students, teachers, and families, during STEM-related activities and exhibits.
    • Maintain a safe and inclusive learning environment, adhering to museum policies and procedures.
    • Evaluate program effectiveness, gather feedback from participants, and make recommendations for continuous improvement.
    • Stay updated on current trends, developments, and best practices in STEM education to enhance program offerings and educational impact.
    • Participate in professional development opportunities, workshops, and training sessions to enhance teaching skills and knowledge.
    • Perform other duties as assigned by the Education Director/Manager.

    JOB REQUIREMENTS:

    • Strong background in STEM education
    • ⁠A flair for designing innovative lesson plans
    • ⁠A passion for working with children.

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    Digital Marketing Executive

    Main Purpose of the Job

    • We are seeking a creative and tech-savvy Digital Media Executive to lead our organization’s digital marketing efforts. The ideal candidate will have a strong background in digital marketing strategies, with expertise in various digital channels and analytics.

    Job Responsibilities

    • Manage, monitor, engage and boost engagement on all social media platforms
    • Handle digital media activities across the businesses.
    • Manage, monitor and optimise websites, mailing lists and all digital activities across the businesses
    • Create (and oversee persons involved in creating) compelling and relevant content for all digital expressions of the group of companies which includes but is not limited to Facebook, WhatsApp, threads, Instagram, TikTok, LinkedIn, Twitter etc
    • Build and foster a strong sense of community across the Company’s platforms  via digital and physical activities that will build meaningful connections
    • Stay up-to-date on digital media innovations whilst also receiving audience/company feedback which will be used to refine marketing strategies.

    Minimum Requirements

    • Bachelor’s degree /Higher National Diploma in Marketing, Business Administration, or a related field.
    • Minimum of 3 years of experience in digital marketing roles.
    • Ensure successful digital adverts are developed and run to attain the Company’s strategic objectives
    • Develop strategy, timetable and posts for the social media platforms of all business activities, initiatives and expressions of the group of companies
    • Analyze data to measure the effectiveness of marketing strategies and all digital media activities for the Company.
    • Excellent copywriting and content creation abilities.
    • Knowledge of marketing automation tools and customer relationship management (CRM) systems.
    • Familiarity with digital design tools (e.g., Adobe Creative Suite, Canva) is a plus.
    • Strong project management and organizational skills.

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    Personal Assistant

    Job Summary

    • The ideal candidate will support the Servant Leader, provide professional and well organized administrative and PA support at a senior level.

    Job Responsibilities

    •  Act as the first point of contact, creating a positive impression for both internal and external contacts.
    •  Manage complex diaries, assisting the Servant Leader in making each day as effective as possible and ensuring that she is fully prepared for her meetings.
    • Contribute to ad hoc projects across the ministry where necessary and to proactively assist ministers in meeting their objectives.
    •  Act as a key champion of effective management, demonstrating a proactive approach including exploring how new technology and ways of working can contribute to team and divisional objectives.
    •  Be a key part of a cohesive and supportive team of workers in the Ministry
    •  Book travel – domestic and international for the Ministry’s leadership.
    •  Handle confidential information with tact and diplomacy.
    •  Pro-actively manage correspondence and be able to prioritize information for review and responding confidently and effectively when required
    •  Any other duties as assigned by the Servant Leader.

    Job Requirement

    • B.sc degree in any discipline
    • Minimum of one (1) year post NYSC Experience on a similar role.
    • Proficient in information management programs and MS Office.
    • Excellent Communication Skills (both written and verbal)
    • Analytical mindset and problem-solving orientation
    • Must be polite, courteous, professional yet friendly.
    • Attention to detail and accuracy

    Method of Application

    Interested and qualified candidates should send their CV to: careers@jemineil.com

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