Job Openings at Lily Hospitals Limited

Job Summary

Oversee the daily workings of hospital operations in Benin. Plans, manages, and implements schedules to ensure deadlines are met, and maintains a high-quality standard of service delivery.

Key Result Areas (KRA)

The key result areas of this role are:

Operations/Admin Management

• Supports the Clinical Director in the day-to-day running of operations
• monitoring and analysing the current system of operation to check its effectiveness, and working out a strategy for improvement
• managing day-to-day activities, analysing statistics and reading and writing reports
• Liaise with other team members, including interacting with managers of different areas of the organization, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance.

Planning and controlling change. 

• To ensure all reporting lines/activities are performed as designed or in accordance with standard operational processes
• To identify training and development requirements of departmental staff and ensure a succession plan is in place and executed. To evaluate unique skills within team members and how to best utilize them in achieving the objectives of the organization.
• To manage staff production and admin related tasks in order to ensure optimal productivity and render quality service within the department
• To monitor requirements and organize resources timely in order to achieve required outcomes with regards to the SLAs
• Setting and reviewing budgets and managing cost
• Coordinates activities that affect operational decisions and business requirements in the following areas; Supply Chain, Logistics,
• Responsible for the planning and coordination of daily operations
• Communicates with all relevant employees to ensure delivery times are met
• Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
• Creates a detailed schedule based on strict deadlines
• Communicates any changes in process to relevant parties
• Monitors production standards
• Makes sure the working environment maintains access to quality equipment
• Follows up on interruptions to the work flow
• Confirms that health and safety regulations are followed

The Person

• Minimum academic qualification of a B.Sc. in Operations Management, Engineering, Business Administration, Project Management or any related degree.
• 5 to 7 years relevant work experience preferably in the Health sector.
• Excellent customers service skills.
• Excellent, communication, interpersonal and people management skills.
• Excellent problem analysis and solving, project management skills
• Remuneration
• Salary in line with industry standard

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Job Summary

The HR Officer is an HR professional responsible for supporting various human resources and functions, which include recruitment, staffing, training and development, performance monitoring, and employee counseling.

Job Description

• Maintain and update employee records and benefits files.
• Assist in performance management and employee evaluation
• Maintaining employee records and paperwork
• Adhere to laws and regulations
• Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations.
• Recruiting and interviewing potential applicants on experience, skills, and education
• Drawing up plans for future personnel hiring procedures and goals
• Performing administrative tasks
• Overseeing employee health and safety procedures
• Organizing and managing new employee orientation, onboarding, and training programs
• Updating job requirements when needed
• Contacting applicants references
• Performing criminal background checks required by the company
• Explaining and providing information on employee benefits, programs, and education
• Advising on company benefit needs or evaluating benefit contract bids
• Covering all legal compliance for human resource federal and state requirements
• Maintaining employee records and paperwork
• Answering employee questions and addressing employee concerns with the company
• Reviewing procedures for employee safety, welfare, wellness, and health
• Representing employer in the community and recruiting events
• Overseeing social events
• Human Resources Officer Requirements and Qualifications

The Person

• A Bachelor’s (B.Sc.) degree in any relevant social science or business or finance degree is required for this role.
• Minimum of 5 years of HR work experience preferably in the Healthcare industry.
• A working knowledge of relevant National Labour Laws is required for this role.
• Membership of relevant professional bodies such as CIPM and any other relevant bodies is desired for this role
• Knowledge of the Microsoft office packages
• Excellent negotiation, communication, business presentation, and people relations skills.

Remuneration

Salary in line with industry standard