Job Openings at Mopheth Nigeria Limited

Job Description:

We are urgently seeking an intelligent and well-presented female Customer Service Representative to join our dynamic team. This role is a fantastic opportunity for individuals with OND or HND qualifications who are passionate about customer service and can start before October 1, 2023.

Job Functions/Responsibilities

• Customer Interaction: Interact with customers in person, by phone, or through electronic communication channels to provide outstanding service.
• Product Knowledge: Demonstrate a strong understanding of our products and services to assist customers effectively.
• Issue Resolution: Listen to customer inquiries and resolve issues or complaints promptly, aiming for first-contact resolution whenever possible.
• Sales Support: Provide product information, process orders, and offer relevant upsell or cross-sell options to customers.
• Documentation: Maintain accurate and organized customer records and transaction history.
• Front Desk Duties: Welcome visitors, direct them appropriately, and maintain a tidy and professional reception area.
• Cash Handling: Handle cash and card payments accurately, process refunds, and provide receipts.
• Administrative Tasks: Assist with various administrative tasks as needed, such as filing, data entry, and scheduling appointments.
• Team Collaboration: Collaborate with colleagues to ensure consistent and excellent customer service.

Requirements/Qualifications

• Minimum OND (Ordinary National Diploma) or HND (Higher National Diploma) in any field.
• Strong communication and interpersonal skills.
• Ability to stand during work shifts and maintain a professional appearance.
• Exceptional problem-solving and conflict resolution abilities.
• Proficiency in using computer systems and basic office software.
• Ability to dress professionally and maintain a neat appearance.
• A positive attitude and a strong desire to assist customers.
• Prior customer service experience is mandatory.

Benefits:

• Competitive salary.
• Opportunity for professional growth and development.
• Health and other benefits as per company policy.

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Job Description:

Company Overview: Mopheth is a  company dedicated to meeting needs. We are currently seeking a detail-oriented and experienced Purchasing Assistant to join our procurement team. This role is ideal for individuals with a minimum of 1 year of purchasing experience and an OND degree in a related field.

Job Functions/Responsibilities

• Vendor Communication: Liaise with suppliers and vendors to obtain quotes, negotiate terms, and confirm order details.
• Order Processing: Independently process purchase orders, ensuring accuracy, completeness, and adherence to company policies.
• Inventory Management: Monitor inventory levels, analyze demand patterns, and collaborate with the procurement team to initiate replenishment orders.
• Documentation: Maintain meticulous records of purchase orders, invoices, and related documents, ensuring proper filing and organization.
• Quality Control: Inspect received goods to verify quality and specifications, promptly reporting discrepancies or issues to the procurement team.
• Cost Tracking: Assist in tracking and analyzing procurement expenses, proactively identifying cost-saving opportunities.
• Data Management: Enter procurement data accurately into the company's procurement software or spreadsheets, ensuring data integrity.
• Supplier Research: Conduct research on potential suppliers, products, and market trends to support informed purchasing decisions.
• Compliance: Ensure all procurement activities adhere to company policies, industry regulations, and best practices.
• Administrative Support: Provide comprehensive administrative support to the procurement team, including scheduling meetings, managing correspondence, and other tasks as required.

Requirements/Qualifications

• Minimum OND (Ordinary National Diploma) in Business, Supply Chain Management, or a related field.
• At least 1 year of relevant experience in purchasing or procurement.
• Strong attention to detail and excellent organizational skills.
• Effective communication and negotiation abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work efficiently in a fast-paced environment and prioritize tasks.
• Team player with a positive attitude and a willingness to learn.
• Familiarity with procurement principles and practices is preferred.

Benefits:

• Competitive salary commensurate with experience.
• Opportunity for career advancement within the procurement department.
• Health and other benefits in line with company policy.