Job Openings at the People Practice

Our client, a network of Faith based initiatives in Nigeria, looking for a Head, Human Resources who will provide strategic leadership in the area of people management and organisational development in order to optimise organizational performance, fulfilling the mission, vision, core values and contribute to the actualisation of the organisation’s mandate.

Responsibilities

Strategy Leadership

• Partner with Leadership in developing, reviewing and spearheading the implementation of a HR strategy that supports the organisation’s priorities and is aligned to its strategic framework.
• Spearhead the monitoring and reporting of HR metrics related to talent acquisition, retention, performance management, employee engagement and organizational leadership.
• Play a major and influential role in organizational re-design, change management, promoting accountability, learning and innovation within the organization.
• Provide advisory services to the leadership and senior management team in the areas of HR leadership and organizational development to create an enabling environment and optimize organizational performance.

Organization Development and Change Management

• Drive the culture initiatives across the organisation.
• Ensure that all roles are well defined and collaborate with departmental heads to ensure that all job descriptions are up to date.
• Manage organizational development (OD) strategies and processes for departments including performance management, talent development, Learning and Development.
• Ensure the organisation is positioned for transitional changes, succession planning.

Performance Management

• Develop and oversee an effective performance management system that promotes high performance.
• Coordinate with Departmental Heads in ensuring that staff appreciate the link between performance and reward.
• Lead and actualise the performance management strategy.

Talent Management & Succession Planning

• Provide professional expertise and support in the design, development and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal pool of talent.
• Research and assist in the development of Learning & Development programs that focus on enabling the workforce to achieve the organisation’s priority-based strategy.
• Collaborate in developing, initiating and maintaining effective programs for workforce retention, promotion and succession planning.
• Oversee the entire process of workforce planning, outlining the career and succession planning process for key talents and positions in the organisation.
• Advise and support Leadership and Departmental Heads on staff turnover and propose measures for talent retention using analytics.

Employee Relations

• Supporting and advice Leadership on the opportunities for improvement of employee relations.
• Enhance two-way communication within the business units by ensuring employees and other stakeholders are informed of what is happening, why it is happening and how it affects them.
• Implement the disciplinary and grievance handling policies and procedures taking into account application of law, organization values, operational policies and procedures.
• To liaise with Legal Team and Advisors on all legal issues relating to staff and ensure timely closure of the same.
• In liaison with the Heads of Department and or other concerned Departments, line management and staff, investigate or coordinate the investigation of staff cases relating to disciplinary and grievance matters and ensure their conclusion and or determination.
• Oversee the staff wellness programs and medical scheme.
• Develop and manage employee engagement initiatives.

Business Partnering

• Support and advice on people challenge and issues facing the departments.
• Creating an impactful customer experience to internal clients requiring Human Resources services.
• Participate in employee related initiatives to ensure the organization embraces and adheres to the company’s defined culture and values within the office.
• Support the business to understand its people.

Qualifications

• Minimum of a Bachelor’s degree or MS/MA degree in Human Resources, Business Administration, Social Sciences or related field from a recognised university.
• Minimum of 8-15 years of professional experience in varied sectors.
• Minimum of 4-5 years’ experience in a Senior Human Resources Management position.
• Certified member of Chartered Institute of Personnel Management or related body is a plus.
• Comprehensive understanding of core human resources processes and systems (recruitment, organisation change, workforce planning, Total Rewards, HRIS, HR Analytics, Job Evaluation systems and Performance management) and best practice standards for each.

Must have skills

• Self-starter and committed to quality and excellence.
• Flexible with the ability to balance priorities and cope with a demanding workload keeping the organization’s interest in mind.
• A curious mind and love to analyse things with the aim of solving them.
• Innovative, someone who thinks outside the box and see the bigger picture.
• Strong communication
• Implementation of employee engagement strategies that have successfully delivered improved individual employee and organisational performance.
• Ability to create effective working partnerships with key stakeholders and to use these to create and implement people and organisation related business plans that support the achievement of business goals and objectives.
• Experience in a challenging, changing and complex organization with a special focus on improving the life of people.

go to method of application »

Our client is one of the leading brands in the Quick Service Restaurant Industry in Nigeria, is looking to hire an Head of IT who is responsible for the management and oversight of all information technology operations within the company. The candidate will primarily be responsible for maintenance and sustenance of traditional IT related tools and function within the organization, including but not limited to hardware administration, software management, point-of-sale systems, power solutions, hardware administration, websites, inventory management systems, enterprise resource planning systems, network and infrastructure & security and compliance systems.

Responsibilities

• Develop and implement IT strategies and systems that align with the overall business strategy of the company
• Develop and drive the company’s overall digital transformation strategy and roadmap
•  Review existing internal business processes and identify areas of improvement
• Evaluate and identify new technologies and software that can improve the efficiency and effectiveness of the IT systems.
•  Establish and implement IT policies, procedures, and standards to ensure the security and integrity of the company’s data and systems.
• Supervise the IT team to ensure they perform their roles efficiently and effectively.
•  Monitor the performance of the IT systems and infrastructure and identify areas for improvement.
• Develop and maintain disaster recovery and business continuity plans for the organization\'s IT systems.
• Develop and manage project plans, timelines, and budgets for IT projects.
•  Develop and implement IT security policies and procedures to protect the organization’s data and systems from internal and external threats.
• Conduct regular security audits to identify vulnerabilities in the organisation\'s IT systems.
• Manage relationships with IT vendors and financial aggregators, ensuring that they deliver their services in accordance with the agreed terms and conditions. Negotiate contracts with IT vendors, ensuring that the company receives the best value for money.
• Develop and execute a comprehensive digital transformation strategy that aligns with the organization\'s goals, focusing on digital agility, efficiency, and future-readiness.
• Identify, evaluate, and implement digital solutions and platforms that enhance productivity, streamline operations, and provide a competitive edge.
• Champion the effective use of data by establishing data-driven decision-making processes and analytics practices across the organization.
• Foster a culture of innovation by inspiring and guiding teams to explore new technologies and methodologies that can drive the organization forward.
• Lead the change from paper-based workflows to digitized processes, ensuring smooth transitions and optimizing efficiency.
• Collaborate with various departments to understand their digital needs, tailor solutions, and facilitate alignment with the overarching digital strategy.
• Implement robust security measures to protect digital assets and ensure compliance with relevant data protection regulations.
• Develop and oversee training programs to equip staff with the necessary digital skills and knowledge to adapt to digital workflows effectively.
• Establish key performance indicators (KPIs) to measure the success and impact of digital transformation initiatives, and continuously optimize them.
• Manage relationships with technology vendors and service providers to ensure the delivery of high-quality digital solutions and services. 

Qualifications

• Minimum of 10-11 years of experience in IT management
• Minimum Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in Multi-Location Business Environments, digital transformation and systems management.
• Experience and strong understanding of modern digital technologies and trends. E.g., Java Script, Python etc.

Must have skills

• Strong Interpersonal Skill, resilience, experience in navigating through a myriad of challenges and strong communication skills between top management and junior employees.
• Excellent leadership and team management skills with experience in leading and developing a team.
• Strong communication and interpersonal skills to engage with various stakeholders.
• Exceptional project management skills to effectively plan and execute systems initiatives.
• Strong understanding of the importance of integrity, transparency, and continuous improvement in the organization\'s culture.
• Passionate & resilient individual who is committed to continuous learning and improvement.
• Familiarity with industry-specific compliance and security requirements.
• Entrepreneurial Mindset with Change Management Experience.