Job Opportunities at Demyhealth Clinic and Genomic Medicine (DCGM)

JOB DESCRIPTION

Employees in this job complete or oversee a variety of tests, analyses, or production and research activities involving chemical, biochemical and biological samples, specimens, and products. 

JOB DUTIES

• Tests and analyses a variety of samples, specimens, products, or materials for chemical composition or presence of specific substances; follows standardized analytical procedures.
• Employs analytical instrument techniques such as spectroscopy, spectrophotometry, and chromatography to characterize materials and identify samples and specimens; develops new instrument methods.
• Carries out qualitative and quantitative analyses.
• Conducts chemical, biological, and physical tests on materials to determine that standards are met.
• Devises and adapts technical procedures and modifies equipment, as needed. Keeps informed of new analytical or manufacturing methods.
• Receive urine, collect blood or other samples for experimentation and analysis.
• Prepare standard volumetric solutions or reagents to be combined with specimens
• Maintain equipment and assist in ordering laboratory supplies.
• Ensure that all safety guidelines are followed strictly at all times and maintain a clean and orderly environment.
• Designing and executing laboratory testing according standard procedures
• Organize and store all chemicals substances, fluids and compressed gases according to safety instructions.
• Record all data and results in specified forms paper and electronic with accuracy and responsibility. Manage and operate laboratory equipment.
• Test and study blood, urine and other body fluids.
• Evaluate test results and prepare reports.
• Maintain laboratory quality assurance and safety standards

Requirements / Qualifications

• At least 2 years of relevant work experience
• Required: registered with the Medical Laboratory Science council of Nigeria
• Time management and organizational skills
• Record keeping skills
• Ability to keep information confidential
• Good listening and communication skills
• Analytical and problem-solving skills
• Patience, adaptability, dependability
• In Depth Knowledge of Molecular testing
• Knowledge of the use and operation of laboratory equipment such as microscopes etc.
• In depth knowledge of QHSE Systems, preventative measures and laboratory best practices
• Working knowledge of MS Office especially Excel and database systems
• Ability to work autonomously and under pressure
• Performs routine maintenance on laboratory equipment, and inventories and orders required supplies.
• Assists in the training of new laboratory personnel.
• Maintains records and prepares reports and correspondence related to the work.
• Performs related work as assigned.

EDUCATION:

• Bachelor degree in Medical laboratory sciences

EXPERIENCE:

• At least 2 years of relevant work experience

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Administrative Duties:

• Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.
• Coordinate courier services and Maintain professional and courteous behavior to ensure customer satisfaction.
•  Provide other registration/clerical, and billing support as required.
• Ensure proper housekeeping.
• Perform all duties and responsibilities with understanding and respect for the patient’s rights
• Perform other related duties as required.

Education, Qualifications & Experience

• B.Sc./HND in Biological Sciences
• Previous Experience 2 – 4 years post-graduation experience

Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills.
• Excellent computer skills
• Excellent organizational skills to manage multiple tasks promptly.
• Proficient use of clinical laboratory information systems.

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Position Overview:

As a Marketing/Public Relation Manager at DemyHealth, you will be responsible for coordinating for developing, implementing and executing strategic marketing plans in order to attract potential customers and retain existing ones.

 Key Responsibilities:

• Responsible for ensuring that the sales targets on activations are fully achieved monthly.
• Developing and implementing commercial strategies according to company goals and objectives aiming to accelerate growth.
• Conducting market research and analysis to create detailed business plans on commercial opportunities (expansion, business development, etc.)
• Understand the requirements of existing customers to ensure their needs are being met and to ensure the maximum retention and immediate conversion of new/potential, clients.
• Acquire new customers and manage client relationships (new and existing).
• Function as an experienced business developer / marketer that will add value to our growth and activities by identifying new commercial opportunities and manage marketing efforts.
• Keep abreast of trends and market conditions to advice upper management strategically.
• Promote and expand the company’s commercial activities to generate revenues.
• Build and maintain profitable partnerships with key stakeholders
• Monitor performance of commercial activities using key metrics and prepare reports for senior management
• Assist in setting financial targets and budget development and monitoring.
• Build and maintain profitable partnerships with key stakeholders

Requirements:

•  Proven experience as regional marketing manager or other relevant role
• Proven experience in sales and/or marketing and managing relationships with key clients
• In-depth understanding of market research methods and analysis
• Solid knowledge of performance reporting and financial/budgeting processes
• Commercial awareness partnered with a strategic mindset
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• Applicants must reside in Abuja
• A minimum of 2 years’ experience in Medical Diagnostic industry.

What We Offer:

• Salary: Competitive Salary
• Opportunity to make a meaningful impact in a growing industry.
• Collaborative and innovative work environment.

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Key Responsibilities:

• Develop and implement business development strategies to drive growth and achieve revenue targets.
• Identify new market opportunities and trends to expand the laboratory\'s and other business services.
• Analyze data to inform strategic decisions and business development initiatives.
• Work with the product/service development team to identify new service offerings and improvements to existing services.
• Develop and deliver compelling presentations and proposals to prospective clients.
• Develop and implement sales strategies to meet and exceed sales targets.
• Manage client relationships to ensure satisfaction and retention.
• Attend industry events, conferences, and networking opportunities to promote the laboratory and other businesses.
• Provide market feedback to inform product development and innovation.
• Prepare and present regular reports on business development activities, market trends, and sales performance.

Qualification/Experience

• Bachelor’s degree in Business Administration, Marketing, or a related field. An MBA or equivalent advanced degree is preferred.
• Proven experience in business development, sales, or a related role, preferably within the healthcare or medical laboratory industry.
• Strong understanding of market research, sales strategies, and business development processes.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to develop and maintain client relationships.
• Strong analytical and problem-solving skills.