Job Opportunities at Growth in Value Alliance (GVA) Partners Limited

Job Summary

• We require the services of a highly skilled Enterprise Architect / Solution Architect with Fin-Tech experience.
• The successful candidate will be expected to catalogue, develop, coordinate, communicate, maintain and enforce the overall enterprise architectural models to adequately perform the organizations business.

Responsibilities

• Assess overall alignment between business and technology road maps
• Evaluate solutions alignment with the end user experience
• Create, own and maintain the Technologies Architectural Artifacts (building blocks, models, governance, architecture and unified roadmaps, etc.).
• Collaborate on the creation and maintenance of the enterprise business capability model.
• Form cross-functional teams (Network, Operations, Development, Data Warehouse, Quality, etc.) to facilitate the creation of optimal architectures which align to the architecture plan
• Provide technical leadership for various business units and technology groups
• Apply analytical thought processes to quickly understand technical challenges discovered during the life-cycle of the initiative
• Evaluate how security impacts the design & development process of various solutions
• Communicate often with the business units and explain the value of technical architectures, solutions, and strategies
• Lead the documentation and analysis of the current state of all of the IT environments and technology landscape
• Collaborate on defining future state architectures and develop gap plans
• Collaborate extensively with IT Leaders , Product Managers and technical delivery teams to ensure alignment of best practices and standards
• Mentor and guide other Engineers(software,data,network,etc.)
• Presenting architecture and strategy to all layer of the company from executives to individual contributors.

Qualifications & Skills

• First Degree in Computer Science,or related discipline preferred
• At least 3 years’ experience working as an enterprise or solution architect designing and implementing large-scale systems and databases
• At least 5 years’ experience as a developer
• Strong communication skills with both technical and business professionals
• Teamwork & collaboration skills to work across organizations and lead cross-functional teams
• Expert knowledge of enterprise application integration, including SOA, Micro services, ETL environments and an understanding of integration considerations such as process orchestration, custom data integration, and master data management
• Thorough knowledge of business function and in-depth knowledge of business operations, objectives, and strategies
• Working knowledge of enterprise architecture frameworks (TOGAF, EACOE, etc.)
• Previous development experience in multiple disciplines (Java, C#, JavaScript, Go, Java, HTML, AJAX, JSON, DDL, SQL, NoSQL, or relevant open source platforms)
• Deep understanding of design patterns,principles,and frameworks
• Working knowledge of UI/UIX design principles
• Strong understanding on network architecture, designs, and protocols
• Extensive experience integration with 3rd party products (both business and technical)
• Experience with mobile applications and how they interact with various back end architectures
• A good understanding of the architectural principals of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure, and application servers
• Strong knowledge of the security operations, standards & issues involved in multi-tier, multi-tenant web applications
• Track record of being proactive, identifying gaps, making constructive suggestions and follow through to resolution
• Proven ability to creatively problem-solve for various types of issue in multiple disciplines
• Experience presenting to senior leadership.

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Job Description

• We require the service of a highly skilled IT service desk officer who will act as the first point of contact for Managed Service customers. The primary objective of the role is to provide first time resolution.
• This will be achieved by troubleshooting, diagnosing and resolved problems at the first point of contact and/or escalating the fault to the specialist teams to investigate and resolve.
• This is a demanding support position which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and a high degree of technical knowledge across a broad range of technologies and products including; Hosting (Linux and Windows), firewalls and/or WAN (wide area networks) technologies.

Responsibilities

• Correctly logging incidents and faults, categorising and prioritising them in line with team procedures
• Conducting full and thorough diagnostics with end users to enable first point of contact fault resolution
• Ensuring all faults are progressed & cleared within SLA – escalating to other internal and external teams as appropriate
• Managing faults through their entire lifecycle from the first point of contact through to resolution, proactively keeping the customer informed of progress
• Diagnosing and resolving problems to the customers satisfaction
• Maintain and develop own knowledge and skills to assist with first time fault resolution
• Identify and escalate repeat issues or service risks into service management teams
• Sharing knowledge with team colleagues
• Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational.

Skills / Experience

• First Degree in Computer Science or any related discipline
• Minimum of 5 years experience in area of specialization
• Practitioner certificate in ITIL is a must
• Experience in IT service support and delivery experience
• Provides understanding of service delivery and service support environment
• Must be able to demonstrate a customer first approach to support
• The ability to liaise and communicate confidently and professionally with customer representatives at all levels
• Natural aptitude for trouble shooting & problem solving
• Have solid experience in a helpdesk or technical support environment
• Highly organised and able to work on own initiative to complete the range of tasks required
• Flexible and willing to work outside core business hours as required.

Technical Knowledge:

• Be qualified to at least one of the following levels
• Cisco certified network associate (CCNA)
• Microsoft certified solutions associate (MCSA)
• Fortinet certified network security administrator (FCNSA).

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Job Objectives

• To manage the Bank’s database to ensure optimal uptime and system integrity which delivers support to the business strategy of the Bank that is achieved through Information Technology.
• The Job Profile indicates that the job holder should be capable of collecting information and imparting it to others. The job occupant whilst being adaptable by nature will need to ensure strict conformity with rules, systems and protocol. The area of work is likely to have some administrative, specialist or technical aspects and the person fulfilling the role should have the persistence to see a job through to conclusion.
• The incumbent should be dependable, loyal, a good listener and enjoy working in a logical and systematic manner. Standard operating procedures are important aspects of this role and as such, it will require an individual who is organized, structured, self-controlled and capable of communicating facts within the required area of knowledge and expertise.
• The person fulfilling this role should be consistent in approach, analytical, sensitive, precise and compliant. The environment wherever possible should be free of confrontation and the person occupying the role should be non-aggressive by nature.

Job Function

• Ensure 100% availability and effective usability of the database by end users concurrently.
• Responsible for non-corruption, performance, integrity and the security of the database.
• Ensure strict compliance to Back-up and recovery procedure to ensure data is available at all times.
• Deliver adequate support to application development teams on server/storage requirements.
• Make recommendations and carry out necessary tests when there is need to commission/ install new applications as well as customizing/tuning existing applications in order to make them fit for purpose.

Educational Qualifications

• First Degree in Numerate / Physical Science or Engineering.

Experience:

• 5+ years cognate experience.
• Good working knowledge of Windows, Unix and Linux operating systems. Knowledge of Oracle and MS SQL database administration.
• IBM/AIX Websphere administration.
• Storage infrastructure administration.

The behavioral competency for the job includes the ability to:

• Remain rational when dealing with others, work within organizational requirements, be systematic and factual when dealing with colleagues, and handle conflict adopting a logical and unemotional approach until a solution becomes achievable.
• Introduce monitoring systems that identify whether individuals or the organization are achieving their objectives, as well as any variances in terms of goals and timescales. Ensure that corrective action plans are formulated and implemented.
• Work within a technical or specialist area of expertise in order to continuously improve the quality of the service and/or product provided.
• Evaluate situations, calculate and reduce risk, justify and defend accuracy, give reasons for views and generally provide shrewd judgment in any situation.
• Be persistent in problem solving, seeking solutions through the expertise of both self and others. Research all the facts with care and resolving problems in a timely and thorough manner.
• Remain self-controlled when opposed and people become uncooperative or aggressive, be prepared to listen to what others say and feel, deal with conflict in an accommodating manner and use practicality as a method for reaching a solution.
• Be confident when dealing with uncooperative people and encourage them to implement imaginative solutions to challenging problems.
• Encourage people to communicate effectively and, through example and expertise, create participative attitudes.
• Seek direction and authority from others when and if appropriate, and achieve set goals in a non-assertive and efficient manner.

Professional Competencies:

Core:

• Database Administration.
• Knowledge of Oracle and MS SQL.
• Application Support.
• Knowledge of troubleshooting hardware and operational systems.
• Knowledge of relevant policies and regulations.
• Research Orientation.
• Data / Information Management.
• Stakeholder Management.
• Data / Information Management.
• Negotiation.
• Business Presentation Skills.
• Customer focus.
• Vendor management

Non Core:

• Reporting.
• Project Management.

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Job Description
An exciting opportunity exists for a dynamic and talented IT Project Manager to join a dynamic project team. The resource shall be responsible for:

• Overseeing and managing the Project Based Services engagements.
• Candidate must be able to proactively work to set customer expectation to assure a smooth project including project timeline, client requirements, and critical dependencies.
• Candidate must possess strong financial skills with strong attention to detail.

Position Summary & Key Areas of Responsibilities

• Required to oversee projects. This role originates in the Plan Phase and extend through the Deployment Phase of the Project Management Governance Process; Oversight of Project from Concept Phase through Deployment via other Project Managers
• Decompose projects into time-phased elements and prioritize key deliverables; Assumes full accountability for overall success of a project through deployment.
• Define project goals and objectives; Identify customer requirements; Identify resource requirements; Develop project budget; Track incurred and projected expenses against program plan and report to management.
• Prioritize resource allocation; Assist with resource negotiation; Manage cost/schedule/resource variances
• Produce project documentation; Establish/maintain project information system; Monitor and control project
• Develop and be accountable for the overall project plan; Ensure resources are committed and engaged for all project phases
• Primary function of role is translating customer IT services requirements into customer solutions/contracts that secure customer loyalty, drive acceptable profit margins and are delivered with fidelity
• Role requires strong project management skills and leadership in a dynamic and deadline driven environment
• Required to qualify and develop a solution that is mutually acceptable to the client and the company
• Liaise closely with pricing analysts to ensure operational commitments are translated accurately into cost assumptions
• Provide sales team with technical and service presales support; Prepare and deliver services presentations to current and prospective customers
• Negotiates directly with customers and contractors
• Certifications and proficiency in Technology and Telecom fields of knowledge. Cisco wireless certifications are an asset.
• Ensures the program meet established time, cost, technical and customer objectives.

Qualifications

• Bachelor’s Degree in any field (Minimum 2:2).
• 10 years of related experience in customer facing, technology deployment and support environment.
• 7 years in Project Management and strong experience in working with a Financial Institution
• Ability to work under tight timelines in a demanding environment.
• Excellent verbal and written communication skills.
• Excellent presentation skills.
• Strong leadership skills.
• Ability to work closely with the Business Leaders, IT Partners, and peers for the project, the customer and the development/implementation team within a Project Team environment – both internal to NCR and external with the customer.
• Interface with multiple business functions and organizations, as well as multiple specialists, in defining, producing and managing plans for successful project delivery.
• Ability to lead/coordinate a cross-functional team, ensuring that projects meet defined scope, time, cost and quality constraints
• Ability to deal with organizational influences, ambiguity and continuous change.

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Job Description
An exciting opportunity exists for a highly skilled IT security engineer to join a dynamic project team. The resource shall be responsible for the following:

• Carry out procedural system maintenance on all IT systems.
• Ensure all networks including but not limited to LAN, MAN, WAN, GAN meets the demand of the company.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults and replace parts as required.
• Maintain all IT system work flows.
• Maintain and update all IT Networks.
• Maintain and contribute to the development of IT Network.
• Participate actively in developing, planning and implementing advance IT systems.
• Other duties as assigned.

Functions

• Lead cybersecurity initiatives in conjunction with Group Cybersecurity team.
• Design and implement security controls to safeguard and monitor events for information systems, enterprise applications and data.
• Lead the implementation of Information Security projects
• Drive internal and external vulnerability assessment, penetration tests engagements and manage results to remediation.
• Respond to escalated security events and drive security incident response processes to ensure timely resolution with minimal disruption.
• Design, document, and deploy secure infrastructure solutions to enhance and evolve the security posture of the business to ensure integrity, availability and confidentiality of all critical enterprise data.
• Provide expertise on security tools, including but not limited to firewalls, Web Application firewalls, IDS/IDP, anti-malware software
• Liaise with stakeholders in respect of operational implementation of security policies and best practices
• Collaborate with the Client Server Team to ensure that technical plans are practical, controls are sustainable, and implementations are managed to minimize risks and adverse impact to servers, workstations and user productivity.
• Implement the infrastructure, configurations and processes to monitor security related events
• Prevent data loss and service interruptions by researching new technologies that will effectively protect the enterprise network.

Supervisory / Managerial Responsibilities

• Ensure conformance to Cybersecurity Blueprint / Roadmap
• Provide inputs to company strategic plan on all initiatives to ensure that Security gaps/vulnerabilities are identified & closed
• Establish and ensure credibility through strong relationships, value-add to operations and professionalism

Qualifications and Experience

• Bachelor's Degree qualification
• Minimum of 5 years experience in an area of Security specialisation; with experience working with others
• Experience working in a Large organization and preferably in the Telecommunications industry
• Strong background as an Engineer/Architect in application security infrastructure and various network technologies to include devices such as firewalls, VPN, intrusion/extrusion detection, vulnerability & risk assessment tools, encryption technologies, virus/worm/malware prevention, E-business and web application technologies, Data Loss Prevention, whole disk & device encryption solutions, two-factor authentication, common Windows (desktop & server) platforms,
• Experience with Microsoft, Solaris, Unix, Oracle and MSSQL
• Experience working in telecommunications industry
• Managing network and/or network security
• Knowledge should be current with information security best practices and global trends
• Knowledge of security best practices such as; defense in-depth, least privileges, need-to-know, separation of duties, access controls, encryption
• User account identity, authorization and authentication management.
• Security incident and event management
• Experience in researching new or emerging technologies and processes that may be incorporated as solutions to reoccurring security concern.

Training:

• Penetration Testing
• Vulnerability life cycle management
• Advanced Security Incidence Reponse
• Systems Auditing, Database Security, Firewall Design, Intrusion detection system administration Implementation
• Security enforcement on systems level, security audit and vulnerability management
• Telecommunications, Network, wireless & Internet Security.

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Job Description

• We requires the services of a highly skilled Test Automation Analyst to develop, automate and execute test automation and performance testing scripts for the bank.

Key Responsibilities

• Coordinate with product management and software and support engineers to deliver stable enterprise software products
• Establish test strategy and manual and automated test suites.
• Develop and configure test automation networks and execute stability and performance tests
• Develop and execute test automation through TestComplete
• Develop and execute Performance test through LoadNinja
• Apply, design and develop automated testing strategies and build automated testing frameworks Help desk management/ provision of first level support to users
• Involve in product design to guarantee adherence of test coverage for meeting end user requirements
• Record test results and report and verify software bug fixes to accept automation criteria.
• Analyze performance test requirements and develop test plans and debug to understand test objective requirements.
• Handle performance testing and present results for validating and analysis to Project Teams
• Prepare software defect tracking and report entire project release status to stakeholders
• Ensure the timely resolution of user issues
• Orderly escalation of faults to 2nd and 3rd level support
• Provide management with weekly and monthly statistical reports
• Perform other duties as assigned by Team Lead, QA, Testing and Test Automation

Qualifications and Experience
Mandatory:

• B.Sc Degree in STEM
• 3 - 5 years cognate IT experience, 2 year of which must be in Test Automation & Performance Testing
• Relevant professional certifications will be an added advantage e.g. CTFL, ITIL.

Skills / Competencies:

• Instinct for analytics and logical application of concepts
• Understanding of basic programming languages e.g Python
• Must have sound knowledge and experience of functional testing performed manually.
• Expertise in creation of test scripts
• Possess good knowledge on Automated testing tools
• Well versed with agile, DevOps and continuous delivery
• Maintain good communication, reporting and interaction with stakeholders
• Good analytical & problem-solving skills
• Passion for automation
• Self-Management
• Interpersonal Skills.

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Job Description

• We require the services of a highly skilled Business Analyst with Fin-Tech experience to join a dynamic team
• The successful individual will conduct business analysis for new product releases and new projects.
• This individual will be involved in requirement analysis, documentation, scope validation, coordination and assessment of requests from stakeholders.

Key Responsibilities

• Understand the business problems / needs from business executives, product managers, operations managers and business users.
• Analyses and documents detailed business requirements including data and non-functional requirements.
• Document functional requirement utilizing various techniques including user stories, use cases, data flow diagrams, swim lanes diagrams, workflow diagrams, screen mock-ups, etc.
• Obtain sign-off against the business requirements.
• Communicate business requirements to development and quality assurance staff.
• Ensures traceability between business and functional requirements.
• Validate system design against requirements.
• Review and validates test cases produced by the quality assurance staff.
• Understand technology solutions to business problems and communicate the solution back to business.
• Conduct gap analysis and downstream impact exercises for system changes.
• Serves as a first point of contact for development staff to understand requirements specifically during the implementation / coding phase.

Qualifications and Experience

• B.Sc in Business, Engineering, IT or a related discipline
• 2-8 years’ working experience as a business analyst, preferably in a financial institution
• Relevant professional certifications
• Certifications include : ITIL, PMP, PRINCE 2, Professional Scrum Product Owner, Professional Scrum Master, ISO 21500.

Skills / Competencies:

• Ability to make use of tools & techniques in requirement analysis or elicitation.
• Customer relationship management skill.
• Problem solving/analytical skill
• Negotiation and conflict resolution skill
• Business analysis skills
• System analysis skills
• Strong working knowledge of Microsoft Office
• Creative and innovative skills
• Process involvement skills
• Adequate knowledge of information and knowledge of management
• Initiative/Entrepreneurship / taking ownership
• Interpersonal skills
• Oral and written communication.