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Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve. By delivering unrivaled levels of business and IT support, we make sure nothing gets in the way of our clie...
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Are you a passionate quality professional? Are you looking for an environment where you can drive quality processes within a company experiencing fast growth? Tek Experts has a superb opportunity to do just this. Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. A Quality Analyst is required to be responsible for the continuous improvement of operations support service delivery. As part of a global team the Quality Analyst will be able to provide useful insights regarding delivery of service by identifying gaps in process compliance, customer handling and operational best practices.
What we’re looking for
Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.
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Competences
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Are you looking to expand your career in IT leadership in a rapidly growing company? Do you want to be responsible for delivering extraordinary customer support across Microsoft Office 365? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. Due to expansion, we are hiring a team manager who will help manage our support colleagues to solve technical and non-technical support requests.
As a team leader at Tek Experts you will have a strategic role to ensure exceptional customer service is delivered through your team of support engineers. You will build and manage an end-to-end service operations team of 20-30 passionate professionals and be responsible for overall performance of the team. Acting as a key business leader, you’ll be a key point of contact for customers, delivery teams and senior management. Working on the Office 365 team you will review all cases related to Office 365. You do not need to be technical, but do need to know how to manage a team of technical support engineers.
What we’re looking for
Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.
Duties and responsibilities
Competences
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Do you love delivering IT support? Do you want to be responsible for delivering extraordinary customer for enterprise based services across Office 365 products? Are you looking for a rapidly growing company to take your career to the next level? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations.
As part of our local management team, you will oversee and lead performance, monitoring overall KPIs and targets in your team. We care about the work we do, the companies we partner with and the customers they serve and we believe our people are critical to our success. Ideally you will be from an IT support background, and have extensive experience in delivering support to enterprise customers. A confident team manager you will have a team of approximately several hundred and have a client facing role.
What we’re looking for
Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.
Duties and responsibilities
Competences
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Do you care about people and want to help make dreams happen? Do you want to be part of a team that deepens and diversifies the talent acquisition strategy of a global company on the go? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations.
We are hiring a Junior Recruiter to support our hiring in the BPO environment. The primary responsibility of the role will be to proactively identify, engage and recruit the best-fit talent for Tek Experts’ on-going operations. An essential contributor to our high-performing team, the Junior Recruiter will also be responsible for the successful operation of the candidate management function, interviewing processes and on-boarding activities.
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Skills and competencies
Use the link(s) below to apply on company website.
Why Tek Experts?
We at Tek Experts, believe in our team and we want you to be part of us. That means we provide ongoing support for your development and give you exposure to the newest technologies and working environments. We’re a modern, challenging and fast growing, business because of the success of our people. They are smart, curious, client-oriented and results-driven.
My Career. My Future. My Tek Experts.
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
Start fulfilling your dreams
If you think you have what it takes to make a difference and want to work for a company that can offer you unlimited potential then apply for this position now and tell us more about what you can bring to our business. You can also check out our other jobs.
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