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  • Posted: Apr 25, 2023
    Deadline: Not specified
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    Traction Apps is a one-stop platform for small businesses to accept payments, run their businesses, and access capital for growth, We are building the operating system for SMEs in Africa!
    Read more about this company

     

    Invoice Discounting Sales Specialist

    Role Overview:

    • We are looking for driven passionate problem solvers and self-starters to join our team. In this role, you will be responsible for Identifying businesses or contractors that require invoice discounting loan product, onboard them and ensure that the credit facility is disbursed.

    What you’ll do:

    • Identify contractors/suppliers for reputable Companies in Nigeria that require invoice financing
    • Review and ensure proper load documentation is submitted. Effectively communicates with client if missing documentation.
    • Verification of invoices with the assigned debtor, following prescribed protocol as stated by the Risk Management team.
    • Effectively manage relationships with customers to ensure repeat business.

    What you’ll need (Requirements):

    • Bachelor's Degree or HND in a related field
    • Experience working in relevant environment. Preferably someone that has driven invoice financing in a lending company, bank, or a Fintech company.
    • Relevant product knowledge of invoice financing
    • Previous experience of delivering an excellent customer service
    • Consistently achieved objectives set for them and taken action to improve their own performance
    • An open, flexible, and supportive approach to change and innovative
    • Both spoken and written communication skills with experience of sharing information effectively, in a clear, concise, and professional manner

    go to method of application »

    Key Account Associate 2; Food Retail

    Role Overview:

    • We are looking for driven passionate problem solvers and self-starters to join our team. In this role,
    • You will be responsible for bringing in key merchants and clients with ambition and passion to achieve high sales in order to maximize revenue and profit for the organization.

    What you’ll do:

    • You will be responsible for acquiring and managing relationships with our high-value client base in the assigned location
    • Understand customer needs to help them achieve their business goals through Traction Apps and its ecosystem
    • Translate technical details into benefits for the user
    • Identify and build Up-selling and cross-selling opportunities within your existing accounts
    • Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI
    • Follow and analyse market trends to position products
    • Work with our Sales, Customer Success, Support, and Product teams to make sure customers
    • have the best possible experience across all aspects of Traction
    • Effectively and strategically address customer concerns and issues
    • Advise clients on the most effective ways to use the Traction Apps Products

    What you’ll need (Requirements):

    • Bachelor's Degree or HND in a related field
    • Experience and results in Payment Terminal Services, and other fintech sales
    • Strong communication and presentation skills
    • Projection and forecasting skills
    • Ability to work independently and with cross-functional teams
    • Perceptive and a fast learner: you’re able to quickly understand the technology that powers
    • Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals
    • A positive, polite, confident, sincere, and friendly disposition
    • The ability to solve problems and to think quickly on your feet
    • Flexibility – we’re growing and evolving, and you’ll need to come along for the ride

    go to method of application »

    Key Account Manager (General Retail)

    Role Overview:

    • We are looking for driven passionate problem solvers and self-starters to join our team. In this role,
    • You will be responsible for bringing in key merchants and clients (general retail companies) with ambition and passion, to achieve high sales and maximize revenue and profit for the organization.

    What you’ll do:

    • You will be responsible for acquiring and managing relationships with our high-value client base in the assigned location
    • Understand customer needs to help them achieve their business goals through Traction Apps and its ecosystem
    • Translate technical details into benefits for the user
    • Identify and build Up-selling and cross-selling opportunities within your existing accounts
    • Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI
    • Follow and analyse market trends to position products
    • Work with our Sales, Customer Success, Support, and Product teams to make sure customers have the best possible experience across all aspects of Traction
    • Effectively and strategically address customer concerns and issues
    • Advise clients on the most effective ways to use the Traction Apps Products

    What you’ll need (Requirements):

    • Bachelor's Degree or HND in a related field
    • Experience and results in Payment Terminal Services, and other fintech sales
    • Strong communication and presentation skills
    • Projection and forecasting skills
    • Ability to work independently and with cross-functional teams
    • Perceptive and a fast learner: you’re able to quickly understand the technology that powers
    • Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals
    • A positive, polite, confident, sincere, and friendly disposition
    • The ability to solve problems and to think quickly on your feet
    • Flexibility – we’re growing and evolving, and you’ll need to come along for the ride

    go to method of application »

    Key Account Manager 1, (General Retail)

    Job Summary

    • We are looking for driven passionate problem solvers and self-starters to join our team. In this role, you will be responsible for leading the development and execution of best-in-class people strategies which will drive Traction forward as an employer of choice and support the organization in achieving its vision, mission, and strategic goals.

    Responsibilities:

    • You will be responsible for acquiring and managing relationships with our high-value client base in Kaduna
    • Understand customer needs to help them achieve their business goals through Traction Apps and its ecosystem
    • Translate technical details into benefits for the user
    • Follow and analyze market trends to position products
    • Work with our Sales, Customer Success, Support, and Product teams to make sure customers have the best possible experience across all aspects of Traction
    • Effectively and strategically address customer concerns and issues

    Requirements:

    • Bachelor’s degree preferred
    • Experience and results in sales
    • Strong communication and presentation skills
    • Projection and forecasting skills
    • Experience in the general retail sector
    • Ability to work independently and with cross-functional teams
    • Perceptive and a fast learner: you’re able to quickly understand the technology that powers Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals
    • A positive, polite, confident, sincere, and friendly disposition
    • The ability to solve problems and to think quickly on your feet
    • Flexibility – we’re growing and evolving, and you’ll need to come along for the ride

    go to method of application »

    Vertical Lead

    Role Overview: 

    • We are looking for driven passionate problem solvers and self-starters to join our team. In this role, you will be responsible for bringing in key merchants and clients with ambition and passion to achieve high sales to maximize revenue and profit for the organization.

    What you’ll do:

    • Lead the account and relationship management plus sales plan for select strategic partnership accounts
    • Identify strategic opportunities for Traction Apps in the Food Retail sector through a strong understanding of the partner’s business including payment strategy across all product platforms
    • Develop and execute customized account strategy, objectives and plans to increase revenue and market share from the client
    • Consolidate existing relationships and expand Traction’s reach within multiple parts of the partner organization and the utilization of our products and services
    • Take the lead in solving the problems that arise during the execution of programs with partners
    • Report to and interact with senior management and executives to indicate the status of the partnership progress
    • Implement short, medium, and long-term strategic opportunities/products/services through excellent project management working with internal and client teams
    • Continuously review client and market landscape and recommend, develop, and implement new and creative approaches that ensures that the client’s business objectives are met as well as grow Traction business
    • Actively participate and lead various ad-hoc internal projects as assigned and be the internal evangelist for the Food Retail vertical.

    What you’ll need (Requirements):

    • Bachelor's Degree
    • Experience and results in Fintech sales or related field
    • A thorough understanding of the Food Retail vertical
    • Strong communication and presentation skills
    • Projection and forecasting skills
    • Ability to work independently and with cross-functional teams
    • Perceptive and a fast learner: you’re able to quickly understand the technology that powers Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals
    • A positive, polite, confident, sincere, and friendly disposition
    • The ability to solve problems and to think quickly on your feet
    • Flexibility – we’re growing and evolving, and you’ll need to come along for the ride

    go to method of application »

    Snr. Backend Engineer

    Job Summary

    • We are looking for driven passionate problem solvers and self-starters to join our team. In this role, you will be responsible for leading the development and execution of best-in-class people strategies which will drive Traction forward as an employer of choice and support the organization in achieving its vision, mission, and strategic goals.

    Overview of the Role:

    • Integration of user-facing elements developed by front-end developers with server- side logic
    • Writing reusable, testable, readable and efficient code
    • Design and implementation of low-latency, high-availability, and performant applications and APIs
    • Implementation of security and data protection
    • Integration of data storage solutions which may include databases, key-value stores, blob stores, etc.
    • Participation in the process of creating technical specifications
    • Integration and unit testing developed code
    • Mentoring fellow developers
    • Actively taking part in the research of new technologies and solutions
    • Working closely together with front-end developers
    • Owning delivery end-to-end and releasing code to several deployment environments without hitches or inconsistencies.
    • Treating team success as personal success
    • Translating learning into systematic improvement
    • The development of tests and documentation as required
    • Integration of external services where necessary

     Attributes of the Ideal Candidate

    • 4 - 7+ years’ experience in backend engineering
    • Experience designing APIs taking a RESTful approach and provide adequate documentation for API users
    • Preferred stack is Golang, NodeJS, Java
    • Experience with Test Driven Development and writing high coverage tests
    • Ability to deploy code, manage, monitor and scale servers required. AWS Experience is preferred
    • Experience with containerization. Docker, Kubernetes similar technologies a plus. Computer Science or related degree
    • A track record of responsibility and an ability to think critically though difficult technical problems
    • Golang experience preferred but not compulsory
    • Experience working in fintech industry a plus

    go to method of application »

    Software Quality Assurance Specialist

    Responsibilities:

    • Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
    • Create detailed, comprehensive, and well-structured test plans and test cases
    • Estimate, prioritize, plan and coordinate testing activities
    • Design, develop and execute automation scripts using open-source tools
    • Identify, record, document thoroughly and track bugs
    • Perform thorough regression testing when bugs are resolved
    • Develop and apply testing processes for new and existing products to meet the company needs
    • Liaise with internal teams (e.g., developers and product managers) to identify system  requirements
    • Monitor debugging process results
    • Investigate the causes of non-conforming software and train users to implement solutions
    • Track quality assurance metrics, like defect densities and open defect counts

    Requirements:

    • Candidates should possess a bachelor’s degree
    • At least 6 years’ experience as a QA Engineer
    • Must have a can-do attitude
    • Outstanding communication and interpersonal skills.
    • Excellent organizational and time management skills

    go to method of application »

    Merchant Support Agent - Edo

    Role Overview:

    • We are looking for driven passionate problem solvers and self-starters to join our team. In this role, you will be responsible for resolving first level complaints from merchants via social media, emails and phone calls. Also, to be available to take all enquiries from incoming calls and cross sell Traction's products and services.

    What you’ll do:

    • Conduct regular visits and support of Merchants to ensure up-time on POS terminals.
    • Provide on-site support to customers that use Traction apps products
    • Attend customers' complaints, enquiries, and resolve issues via phone and first-level support.
    • Work hand in hand with the sales team to carry out deployments and deliver on leads.
    • Prepare and submit daily activity reports including issue resolution, feedback, and performance reports.
    • Escalate the issues/complaints to higher authority for solution if needed.
    • Conduct network maintenance, troubleshooting, and debugging of the POS terminals.

    What you’ll need (Requirements):

    • At least 1 year of experience in a relevant role
    • Thorough understanding of the Fintech industry
    • BSc degree preferred
    • Ability to relate professionally with merchants/customers, attending to their needs in a proactive manner
    • Strong communication skills

    go to method of application »

    Merchant Support Agent - Imo

    Role Overview:

    • We are looking for driven passionate problem solvers and self-starters to join our team. In this role, you will be responsible for resolving first level complaints from merchants via social media, emails and phone calls. Also, to be available to take all enquiries from incoming calls and cross sell Traction's products and services.

    What you’ll do:

    • Conduct regular visits and support of Merchants to ensure up-time on POS terminals.
    • Provide on-site support to customers that use Traction apps products
    • Attend customers' complaints, enquiries, and resolve issues via phone and first-level support.
    • Work hand in hand with the sales team to carry out deployments and deliver on leads.
    • Prepare and submit daily activity reports including issue resolution, feedback, and performance reports.
    • Escalate the issues/complaints to higher authority for solution if needed.
    • Conduct network maintenance, troubleshooting, and debugging of the POS terminals.

    What you’ll need (Requirements):

    • At least 1 year of experience in a relevant role
    • Thorough understanding of the Fintech industry
    • BSc degree preferred
    • Ability to relate professionally with merchants/customers, attending to their needs in a proactive manner
    • Strong communication skills

    go to method of application »

    Finance Manager

    Role Overview:

    • We are looking for driven passionate problem solvers and self-starters  to join our team. In this role, you will be responsible for the full breadth of the financial support services for Traction which includes working with the Management team , business partners and other internal and external stakeholders to drive effective financial control and planning process to support business strategy.
    • You will also bring in financial control through a structured outcome-oriented approach, creating specific implementation plans and governance structures, and generating transparency through measurement and feedback.

    What you’ll do:

    • Head the Accounting function for the group charged with planning, governance, financial control, budgeting, commercial negotiations, and performance review of all Traction businesses.
    • Responsible for creating the accounting structure and strategy for the team and drive adoption by all stakeholders.
    • Responsible for governing all accounting operational activities like MIS, Balance sheet, P&L, billing, A/R, A/P, cost accounting, and revenue recognition and deploying the team to discharge responsibilities arising from such activities.
    • Ensure tax and statutory compliance (I.e VAT, PAYE) for the businesses with all government agencies including FIRS, LIRS, etc.
    • Prepare, consolidate, and monitor annual budgets and forecasts across the businesses and report budget performance and variances to the Management.
    • Creating the Annual Operating Plan for the business functions and refreshing the outlook for the year every quarter by working with and across teams.
    • Identify, develop, and report on key performance metrics in tailored reports to internal and external stakeholders.
    • Produce financial analysis and presentations for internal and external stakeholders, including the leadership team, Board of Directors, investors, and strategic partners.
    • Ideate and execute innovative methods of financing various capital needs of the Traction businesses.
    • Manage the year-end reporting and audit functions for the businesses by working with the internal accounting team and external auditors.
    • Maintain outstanding banking relationships and strategic alliances with vendors and business partners – represent the company to banks, financial partners, institutions, investors, public auditors, and officials.
    • Develop innovative business plans, financial forecasts, and analysis for strategic initiatives and ad hoc projects, including business lines/markets/products analysis, strategic decision-making in day-to-day operations, and other growth initiatives.
    • Any other responsibility as may be prescribed by the founders or other members of the Management team.

    What you’ll need (Requirements):

    • B.Sc. in Accounting, Finance or relevant field
    • 7 years experience in an Accounting, Audit, or Finance role with at least 2 years in a Managerial position
    • Experience in financial services
    • Demonstrated interest in the FinTech or alternative financial services operators, peculiarities, and nuances
    • Professional Certification (ACA, ACCA)
    • Proficiency in the use of Microsoft Office Suite applications (Excel, Powerpoint)
    • Excellent knowledge of Accounting Software (Sage, Quickbooks, Microsoft Dynamics, etc)
    • Experience in managing multiple internal and external stakeholders
    • Experience in engaging different groups of Regulators
    • Experience managing teams
    • Experience in designing and maintaining chart of accounts

    go to method of application »

    Cluster Sales Coordinator

    Role Overview:

    • We are looking for driven passionate problem solvers and self-starters to join our team. In this role, you will be responsible for expanding traction to locations out of Lagos to increase TPV and customer engagement with passion to achieve high sales to maximize revenue and profit for the organization.

    What you’ll do:

    • Support with regional activity tracking & management
    • Organize regional sales events & market storms per location
    • Spot & Close top Premium merchants with stated location
    • Drive traction products into specified locations
    • Reaching the targets and goals set for your area
    • Monitoring your team’s performance and motivating them to reach targets
    • Meet ISA monthly onboarding & recruitment target
    • Recommending & sourcing multiple recruitment avenues to boost the ISA Program
    • Coordinate trainings and develop growth trainings for the sales team

    What you’ll need (Requirements):

    • Bachelor's Degree or HND in a related field
    • Strong communication and presentation skills
    • Projection and forecasting skills
    • Ability to work independently and with cross-functional teams
    • Perceptive and a fast learner: you’re able to quickly understand the technology that powers Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals
    • A positive, polite, confident, sincere, and friendly disposition
    • The ability to solve problems and to think quickly on your feet
    • Flexibility – we’re growing and evolving, and you’ll need to come along for the ride

    Method of Application

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