Job Vacancies at Owens and Xley

Location: Victoria Island, Lagos

Our Client is a dry cleaning company located in Victoria Island, Lagos. We are looking to hire a back-end supervisor to supervise activities in the laundry room and ensure that employees are efficiently performing tasks assigned. The ideal candidate must have strong leadership skills and the ability to manage people.

Summary Responsibilities

• Manage, monitor, and review daily business operations.
• Implement organizational goals, procedures, and policies.
• Identify improvement gaps and implement corrective measures.
• Handle and resolve all customers complaints
• Ensure that the working area is organized
• Ensure that the utilities and materials needed are available and adequate.

Qualification

• Minimum of Bachelor's Degree / HND

Experience

• 2 years' experience in a similar role
• Experience in a laundry company is an advantage

Skills and Abilities:

• Proven integrity.
• Highly analytical, driven and focused.
• High level of professionalism;
• Good initiative and time management skills
• Leadership and organizational abilities
• Problem-solving attitude.
• Keen eye for detail

Remuneration
N80,000 - N100,000 monthly.

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Location: Victoria Island, Lagos

Our client is a dry cleaning company located in Victoria Island, Lagos. We are looking to hire a dedicated and reliable receptionist/ front desk officer to respond to inquiries and attend to or client's needs.

Job Overview

In this role, you will be the first point of contact to customers. You will perform administrative tasks, such as answering phones, receiving clients, coordinating appointments and providing information about the organization's services.

Duties and responsibilities

• Answering phones and scheduling drop-offs and pick-ups
• Greeting clients and attending tp their needs
• Keeping the reception area clean, professional-looking and inviting.
• Serving clients refreshments and beverages
• Responding to enquiries by phone, e-mail, or in person.
• Managing, escalating and expediting the resolution of customer problems/complaints
• Devising/maintaining office systems, including data management and filing systems

Qualification

• Minimum of OND

Experience / Requirements:

• Minimum 1-year front desk or customer service experience
• Good personal grooming
• Experience working in a service industry

Skills and Abilities:

• Excellent interpersonal and verbal communication skills.
• Maintain a professional appearance at all times
• Time management skills
• Excellent customer service skills