Job Vacancies at Reliance Family Clinics

The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, and helpful with strong communication skills.

• Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
• Triage patients in need of medical assistance and alert medical staff
• Organize transportation as needed by the medical and non-medical team.
• Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping etc
• Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails 
• Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems  
• Demonstrate effective telephone and email communication techniques/etiquette
• Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently
• Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting

Requirements

• Minimum of BSc/HND in a related field
• Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus
• Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook
• Excellent problem solving, conflict resolution, and customer service skills 
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, self-directed, and goal-driven
• Experience with bookkeeping and basic accounting processes is a plus.
• Comfortable working 8am-8pm shift and on weekends

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

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The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, and helpful with strong communication skills.

• Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
• Triage patients in need of medical assistance and alert medical staff
• Organize transportation as needed by the medical and non-medical team.
• Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping etc
• Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails 
• Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems  
• Demonstrate effective telephone and email communication techniques/etiquette
• Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently
• Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting

Requirements

• Minimum of BSc/HND in a related field
• Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus
• Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook
• Excellent problem solving, conflict resolution, and customer service skills 
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, self-directed, and goal-driven
• Experience with bookkeeping and basic accounting processes is a plus.
• Comfortable working 8am-8pm shift and on weekends

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance

go to method of application »

We are looking for an Executive Assistant to perform a variety of administrative tasks and support a top-level executive. The Executive Assistant will be responsible for managing calendars, making travel arrangements and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance. Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

Responsibilities

• Set the calendar and has ownership of the daily itinerary as well as any meeting deliverables, communications, or follow-up
• Manage all details for travel, including intricate travel details including flight, VISAs (as necessary), accommodation, translators if necessary, time zone considerations, and on-the-ground travel requirements
• Manage the status, resources, and timelines for all items, and work with the other members of the executive and internal team to provide updates on issues and advance same
• Serve as the liaison on all communications for both internal teams and external clients
• Responsible for communicating updates, information, and changes. May be appointed as a delegate to participate in meetings
• Manage the administrative functions, such as the preparation and formatting of any written communication, reporting, or presentation
• Manage repository for any maintenance and storage of any files or documentation as well as other various administrative duties when directed.
• • Ensure appropriate technology is leveraged to execute tasks
• Coordinate and assist in ensuring that meeting agenda and requirements are accurate, and all details are complete according to the specific needs of the meeting

Requirements

• Bachelors Degree (or equivalent) in relevant field
• 2+ years experience as an Executive Assistant, Personal Assistant or similar role
• Excellent MS Office and Visio knowledge
• Outstanding organizational and time management skills
• Familiarity with office gadgets and applications (e.g. e-calendars and copy machines)
• Excellent verbal and written communications skills
• Experience booking domestic and international travel
• Experience managing executive's calendars
• Event and team morale planning experience
• Strong analytical skills and demonstrated ability to improve processes
• Desire and aptitude for learning new concepts on the job
• High level of integrity and discretion in handling sensitive and/or confidential information

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the healthcare space
• Attractive Salary & benefits
• Free office lunch
• Fantastic work culture
• Work and learn from some of the best in the industry
• Great work-life balance