Jobs at eHealth Systems Africa

Purpose of the position

• The Senior Coordinator, Program Delivery is responsible for managing all Laboratory Systems and Diagnostics Projects, and also responsible for the success of the projects and the development of new projects.
• S/he will be responsible for coordinating project schedules, resources, equipment and information; Liaising with clients to identify and define project requirements, scope, and objectives; and ensuring that clients’ needs are met as the project evolves.

What you’ll do  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Collaborates with Program/Project Managers on the implementation of Results Management framework and alignment of projects using Project Management Tools.
• Monitors program/project activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and grant commitments.
• Serves as a resource to project managers for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation.
• Supervises and is responsible for contracts and financial management for programs. Ensures budgets are tracked against contract milestones.
• Attends and participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections. Clearly communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
• Supervises and writes reports on the laboratory project and program area for management and donor agencies.
• Participates in corporate strategic planning activities and applies project management theory to the organization business challenges.
• Assigns supervises and evaluates all software solutions to optimize performance, integration, and interoperability.
• Maintains high standards necessary for the efficient and professional implementation of the organization’s informatics solutions and platforms.
• Adheres to Policies and procedures.
• Adheres to eHealth Africa's code of conduct as well as ethical standards.

Who you are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• A B.Sc. degree in Medical Laboratory Sciences, or related field and professional certification is required. A Master’s degree is an added advantage
• Minimum of 5 years on the job experience in, NGO experience is an added advantage.
• Must have the ability to manage conflicts and resolve problems effectively.
• Basic knowledge in the development of reference and resourceful materials, and have the ability to improve and implement policies.
• Quick result delivery, courage to challenges, curious on learning and development
• Strong leadership skills that include the ability to build effective project teams, ability to motivate others, delegation, and timely/quality decision-making.
• Exemplary skills in leading and managing multidisciplinary teams, as well as mentoring other team members in a clinical research setting.
• Proven work experience as a Project Coordinator or similar role
• Experience in project management, from conception to delivery
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
• Familiarity with risk management and quality assurance control
• Hands-on experience with project management tools
• Excellent interpersonal communication skills, organizational skills, and great attention to detail. 
• Must be able to work as a leader and member of a team and possess good problem-solving skills.
• Must possess the ability to organize, instruct, and supervise staff while promoting group effort and achievement.
• Strong leadership skills, including experience preparing scopes, schedules, and budgets
• Must have the ability to manage conflicts and resolve problems effectively.
• Must possess strong organization and prioritization skills.
• Training and presentation experience is preferred.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Must have flexibility in working hours, including on-call availability and the willingness 
• Proficiency working with specialized software utilized in the program.

Language Ability:

• English is the spoken and written language. Fluency in local Hausa is an advantage.
• Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, employees and the general public. 

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Purpose of the position

• The Project Manager will be responsible for the management of the Laboratory Systems & Diagnostic project platform and its evolution to meet future needs. Reporting to the Program Manager, s/he will have both a technical and administrative leadership role in all aspects of managing a product development group.
• Other joint responsibilities include managing and tracking project product development, making decisions regarding project direction and needs, managing personnel-related activities, providing technical guidance to the team, and assuring compliance with internal specifications, customer specifications, industry standards, and organization standards.

What you’ll do  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
Product Development:

• Coordinate all activities necessary to complete multiple laboratory projects.
• Provide leadership to the entire project platform and evolution
• Provide technical leadership and mentorship to laboratory staff, fostering a culture of teamwork, professionalism, and continuous learning.
• Coordinating (coaching) the project and development team.
• Support and ensure timely procurement processes for laboratory upgrades, equipment, reagents, and supplies.
• Create the High-Level standard detail Design Specification with input from both the Deputy Director and the Product Managers.
• Collaborate with MERL, and PSU to ensure timely completion and submission of all required report
• Coordinate laboratory assessment and monitoring for facility upgrade
• Support the creation of laboratory design product definition or provide technical input concerning the product definition.
• Monitor and analyze all laboratory performance metrics and result framework, identify areas for improvement, and implement corrective actions as needed.
• Ensure that customers, including Funders, partners, and Beneficiaries issues are resolved promptly.
• Perform such other duties as may be assigned

Product Management:

• Interface with partners/clients on key laboratory technical issues. 
• Serve as "point person" for Product Development organization regarding current engineering issues on the product plus determine the magnitude of the issue and delegating the work as necessary. 

General Administration:

• Define quarterly objectives with team members.
• Conduct performance/salary reviews for direct reports.
• Direct technical and career growth of project team members.
• Ensure compliance of company policies, procedures, and methodologies.
• Attends and participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections. Communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
• Supervises and writes reports on the program for management and donor agencies.
• Ensures compliance with laws and regulations.
• Participates in corporate strategic planning activities and applies project management theory to the organization's business challenges.
• Is consistently at work and on time & adheres to Policies and Procedures. Presents a professional demeanor at all times.  Tactfully approaches others.  Reacts well under pressure.
•  Treats others with respect and consideration, regardless of their status or position.  
• Ensures compliance with legal provisions, organizational policies, and best practices concerning data management, retention, licensing, and security.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field

Who you are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• B.Sc. Medical Laboratory Sciences, and a master’s degree in Molecular Biology, Public Health, or in a related field. A professional License and certification is necessary
• Minimum of 10 years relevant experience, at least 3 years in a managerial role NGO experience is an added advantage.
• Project Management skills and certification is an added advantage
• Adherence to defined policies and procedures, monitoring and evaluating direct reports.
• Strong leadership skills that include the ability to build effective project teams, the ability to motivate others, delegation, and timely/quality decision-making.
• Ability to coordinate and ensure workforce work in line with organizational value and culture to meet goals and perform well in the future
• Exemplary skills in leading and managing multidisciplinary teams, as well as mentoring other team members in a clinical research setting
• Excellent interpersonal communication skills, organizational skills, and great attention to detail. Must be able to work as a leader and member of a team, and possess good problem-solving skills.
• Must possess the ability to organize, instruct, and supervise staff while promoting group effort and achievement.
• Strong leadership skills, including experience preparing scopes, schedules, and budgets for proposals and projects.
• Must be able to work as a leader and member of a team and possess initiative and good problem-solving skills.
• Must have the ability to manage conflicts and resolve problems effectively.
• Must possess strong organization and prioritization skills.
• Strong leadership skills that include the ability to build effective teams, ability to motivate others, delegate, and make timely/quality decisions
• Training and presentation experience is preferred.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Excellent interpersonal communication skills, organizational skills, and great attention to detail. 
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
• Grant writing and Excellent report writing are preferred
• Advanced computer skills, including Google Drive, Microsoft Windows, and Microsoft Office Suite.
• Proficiency in working within specialized software utilized in the program.

Language Ability:

• English is the spoken and written language. Fluency in French and Hausa will be an added advantage.
• Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. 
• Ability to write reports, business correspondence, and procedure manuals. English is the spoken and written language
• Ability to effectively present information and respond to questions from executive and senior managers, employees, the general public, and clients/partners.

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urpose of the position

• The Associate Manager, Programs Delivery will coordinate the planning and implementation of daily operations of Laboratory Systems & Diagnostic projects in accordance with company and project specific standard operating procedures (SOPs), guidelines, budget, timeliness and contracts. 
• Other responsibilities include supporting communications activities, attending meetings, and establishing and maintaining relationships with all stakeholders and partner agencies.

What you’ll do  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
Product Development:

• Provide necessary technical support to the project team in developing annual work plans and all technical documents and implementing project activities in accordance with key deadlines;
• Monitors project activities to ensure quality and accuracy of work outcomes vis-à-vis contractual and grant commitments;
• Serves as a resource to the project management team for all inquiries, and issues resolutions for project management, contract budget and remediation, and regulatory document preparation;
• Fosters a project work environment that promotes productivity, innovation, and fairness;
• Provides thought leadership, strategic insight, and clear communications (written and verbal) to Program manager and Program manager on strategy;
• Ensures effective communication and coordination between team members, stakeholders, government agencies and other agencies;
• Ensures quality control mechanisms;
• Provides sound analytical direction to the team to help identify key opportunities and challenges; 
• Contributes knowledge and experience of relevant best practices and proposes means of integrating these and ensuring complementarity with the laboratory projects; 
• Provides strategic advice on successful project implementation and possible expansion opportunities;  
• Leads on effective planning and reporting of the project (monthly, quarterly, and annually), based on results-based monitoring and evaluation frameworks;
• Ensures effective management of the projects’ resources according to the annual work plan and strategic plan to achieve quality and timely results; 
• Monitors financial resources and accounting to ensure accuracy and reliability of financial reporting in line with the budget approved by the donor;
• Works closely with the project team, business representatives, various interdepartmental teams and external vendor(s) and ensures positive relationships are established and maintained;
• Coordinates development of and monitors plans consistent with project needs and strategies, including but not limited to: communications, training, project progress, risk, change protocols, and strategic development;
• Participates in corporate strategic planning activities and applies project management theory to the organization business challenges;
• Consistently at work and on time & adheres to Policies and Procedures.;
• Performs any other duties assigned by Management

Who you are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• B.Sc. Medical Laboratory Sciences, and a master’s degree in Molecular Biology, Public Health, or a related field. A professional license and certification is necessary
• Minimum of 7 years on the job experience, at least 2 years in involvement or management of large and complex projects is an added advantage. 
• Strong leadership skills that include the ability to work effectively with project teams and external stakeholders, including national, state, and LGA representatives.
• Good people management skills, skill influencer and collaborative
• Consistently provide practical/relevant ideas and perspectives on process, practice and improvements that may easily be implemented;
• Ability to participate in senior-level discussions
• Must have the ability to manage conflicts and resolve problems effectively.
• Exemplary skills in leading and managing multidisciplinary teams, as well as mentoring other team members.
• Excellent interpersonal communication skills, organizational skills, and great attention to detail. Must be able to work as a leader and member of a team and possess good problem-solving skills.
• Must possess the ability to organize, instruct, and supervise staff while promoting group effort and achievement.
• Must have the ability to manage conflicts and resolve problems effectively.
• Training and presentation experience is preferred.
• Grant writing and Excellent report writing is preferred
• Advanced computer skills, including Google Drive, Microsoft Windows, and Microsoft Office Suite.

Language Ability:

• English is the spoken and written language. Fluency in French and Hausa will be an added advantage.
• Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. 
• Ability to write reports, business correspondence, and procedure manuals. English is the spoken and written language
• Ability to effectively present information and respond to questions from executive and senior managers, employees, the general public, and clients/partners.