Jobs at Haven Travels and Tour

Duties and Responsibilities

• Research, explore and study different travel destination options
• Research destination and travel prices, customs, weather conditions, reviews etc.
• Research and study clients’ specifications and wishes
• Suggest suitable travel options that best suite clients' needs
• Plan and organize travels
• Book tickets, reserve accommodation, organize rental transportation
• Inform clients and provide useful travel material such as guides, maps and event programs
• Collect deposits and balances
• Offer and promote different services and offerings
• Keep learning about latest industry trends
• Attend webinars, conferences and other educational programs
• Build and maintain relationships with clients
• Track KPIs and prepare KPI reports

Requirements and Qualifications

• Bachelor's Degree in Travel and Tourism or a related field
• Up to 5 years of experience as a Travel Consultant in the European travel industry
• Deep knowledge of European destinations, travel regulations, visa requirements, and other relevant information
• Strong customer service skills with the ability to build and maintain client relationships
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work independently as well as part of a team
• Proficient in using computer reservation systems and travel booking software

Remuneration

• We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.

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Summary

• We are seeking a friendly and outgoing Customer Care Representative to join our team.
• The successful candidate will be responsible for providing exceptional customer service to our clients and resolving their inquiries and complaints in a timely and professional manner.
• The ideal candidate should have excellent communication and problem-solving skills, a positive attitude, and the ability to work well under pressure.

Responsibilities

• Provide exceptional customer service to clients through various communication channels, including phone, email, and chat
• Resolve client inquiries and complaints in a timely and professional manner, following established procedures and guidelines
• Maintain accurate records of client interactions, including inquiries, complaints, and resolutions
• Identify and escalate complex or unresolved issues to the appropriate team members
• Stay up-to-date on product and service offerings and provide relevant information to clients
• Work collaboratively with other team members to ensure that customer needs are met
• Participate in training and professional development programs to enhance knowledge and skills
• Perform other customer service duties as required by the organization

Qualifications

• High School Diploma or equivalent, with some college education preferred
• Up to 2 years of experience in a customer service role or a related field
• Excellent communication skills, with the ability to communicate clearly and effectively both verbally and in writing
• Strong problem-solving skills with the ability to think creatively and find solutions to complex issues
• Strong customer focus with the ability to provide exceptional service to clients
• Ability to work well under pressure and in a fast-paced environment
• Proficient in using computer systems, including customer service software, email, and chat applications
• Ability to work flexible hours, including evenings and weekends as required
• If you are a friendly and outgoing individual with excellent communication and problem-solving skills, please submit your application.
• We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.

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Job Summary

• We are seeking a dynamic and results-oriented Travel Business Development Officer to join our team.
• The successful candidate will be responsible for identifying new business opportunities and developing relationships with potential clients in the travel industry.
• The ideal candidate should have excellent communication and sales skills, a deep knowledge of the travel industry, and a passion for growing and expanding the business.

Responsibilities

• Identify new business opportunities and develop strategies for business growth in the travel industry
• Develop and maintain relationships with potential clients and industry professionals
• Research market trends and competitor activities to identify potential business opportunities
• Participate in industry events and conferences to network and promote the business
• Create and deliver presentations and proposals to potential clients
• Collaborate with other team members to develop marketing strategies and campaigns
• Maintain accurate and detailed records of all business development activities
• Stay up-to-date with the latest trends and developments in the travel industry

Qualifications

• Bachelor's Degree in Business, Marketing, Hospitality or a related field
• Up to 5 years of experience in business development in the travel industry or a related field
• Strong communication and interpersonal skills with the ability to build and maintain client relationships
• Excellent organizational and time-management skills
• Strong sales and negotiation skills with a deep knowledge of the travel industry
• Ability to work independently as well as part of a team
• Proficient in using Microsoft Office and other business development software
• We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.

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Job Summary

• We are seeking enthusiastic and results-driven Sales Agents to join our travel company.
• The successful candidate will be responsible for selling travel packages, products, and services to clients.
• The ideal candidate should have excellent communication and sales skills, a deep knowledge of the travel industry, and a passion for delivering exceptional customer service.

Responsibilities

• Sell travel packages, products, and services to clients
• Respond to inquiries from clients regarding travel products and services
• Collaborate with clients to plan and customize travel itineraries
• Provide expert advice and guidance to clients regarding travel destinations, activities, and accommodations
• Maintain accurate and detailed records of all sales activities and client interactions
• Meet and exceed sales targets and performance goals
• Stay up-to-date with the latest trends and developments in the travel industry
• Provide exceptional customer service to ensure client satisfaction

Qualifications

• High School Diploma or equivalent; Bachelor's Degree in Business, Marketing, Hospitality or a related field is preferred
• Up to 5 years of experience in sales in the travel industry or a related field
• Strong communication and interpersonal skills with the ability to build and maintain client relationships
• Excellent organizational and time-management skills
• Strong sales and negotiation skills with a deep knowledge of the travel industry
• Ability to work independently as well as part of a team
• Proficient in using Microsoft Office and other sales software

Remuneration

• We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.

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Job Summary

• We are seeking a creative and experienced Social Media Officer to manage and grow our social media presence.
• The successful candidate will be responsible for developing and implementing social media strategies, creating engaging content, and building and maintaining relationships with our followers.
• The ideal candidate should have a deep knowledge of social media platforms, excellent communication skills, and a passion for creating engaging content.

Responsibilities

• Develop and implement social media strategies to increase brand awareness and engagement
• Create engaging and high-quality content for social media platforms, including written content, images, and videos
• Monitor and analyze social media performance to measure the effectiveness of campaigns and identify opportunities for improvement
• Build and maintain relationships with followers and influencers to increase brand awareness and engagement
• Stay up-to-date with the latest trends and developments in social media platforms and digital marketing
• Collaborate with other departments to ensure social media strategies align with overall business objectives
• Manage social media advertising campaigns, including creating and managing budgets, developing ad content, and analyzing performance
• Monitor and respond to social media inquiries and comments in a timely and professional manner
• Manage social media calendars and scheduling tools to ensure content is posted on a regular basis

Qualifications

• Bachelor's Degree in Marketing, Communications, or a related field
• Up to 3 years of experience in social media management or a related field
• Strong written and verbal communication skills with the ability to create engaging content
• In-depth knowledge of social media platforms, including Facebook, Instagram, Twitter, and LinkedIn
• Experience with social media analytics tools to measure performance and identify opportunities for improvement
• Ability to work independently as well as part of a team
• Strong organizational and time-management skills
• Proficient in using Microsoft Office and social media management tools
• If you are a creative and experienced social media professional with a passion for creating engaging content and growing brand awareness, please submit your application. We offer competitive salary and benefits packages, as well as opportunities for professional growth

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Job Summary

• We are seeking a highly organized and detail-oriented Account Officer to join our team.
• The successful candidate will be responsible for managing financial transactions, reconciling accounts, and maintaining accurate financial records.
• The ideal candidate should have strong analytical and problem-solving skills, a high level of accuracy, and the ability to work independently as well as part of a team.

Responsibilities

• Maintain accurate financial records, including accounts payable and receivable, journal entries, and general ledger
• Reconcile accounts, investigate and resolve discrepancies, and prepare reports on account status and transactions
• Manage and monitor cash flow, including processing payments, issuing invoices, and maintaining accurate records of transactions
• Prepare financial statements and reports, including balance sheets, income statements, and cash flow statements
• Assist with budget preparation, forecasting, and analysis
• Ensure compliance with accounting and tax regulations
• Assist with financial audits and provide support to auditors as required
• Maintain positive relationships with internal and external stakeholders, including clients, suppliers, and other business partners
• Perform other accounting duties as required by the organization.

Qualifications

• Bachelor's Degree in Accounting, Finance, or a related field
• Up to 3 years of experience in accounting or a related field
• Excellent analytical and problem-solving skills with the ability to work with large amounts of data and identify trends and patterns
• Strong attention to detail with a high level of accuracy and the ability to maintain confidentiality of financial information
• Proficient in using accounting software, spreadsheets, and other financial tools
• Excellent communication and interpersonal skills with the ability to work effectively with internal and external stakeholders
• Ability to work independently as well as part of a team
• Knowledge of accounting principles, practices, and regulations
• If you are a highly organized and detail-oriented accounting professional with strong analytical and problem-solving skills, please submit your application. We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.

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Job Summary

• We are seeking an experienced and results-driven Travel Country Manager to lead and manage our travel operations in a specific country.
• The successful candidate will be responsible for overseeing all aspects of the business, including sales, operations, customer service, and finance.
• The ideal candidate should have a deep knowledge of the travel industry, excellent leadership skills, and a proven track record of driving business growth.

Responsibilities

• Develop and implement strategies to achieve business objectives, including sales targets and profitability goals
• Lead and manage a team of sales and operational staff to ensure high-quality service delivery to customers
• Monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement
• Develop and maintain relationships with key stakeholders, including suppliers, customers, and industry associations
• Ensure compliance with all regulatory requirements and internal policies and procedures
• Manage financial performance, including budgets, expenses, and revenue streams
• Develop and maintain a strong brand presence in the local market through marketing and promotional activities
• Ensure effective communication and collaboration with other departments to ensure alignment of business objectives and activities

Qualifications

• Bachelor's Degree in Business, Marketing, Hospitality, or a related field; MBA is preferred
• Up to 10 years of experience in travel industry management or a related field, with at least 5 years in a leadership role
• Excellent leadership and management skills with the ability to motivate and inspire teams to achieve business objectives
• In-depth knowledge of the travel industry, including trends, challenges, and opportunities
• Strong analytical and strategic thinking skills with the ability to develop and implement effective business strategies
• Excellent communication and interpersonal skills with the ability to build and maintain relationships with key stakeholders
• Strong financial management skills with the ability to manage budgets and financial performance
• Ability to work independently as well as part of a team
• Proficient in using Microsoft Office and other business software
• If you are an experienced and results-driven travel industry professional with a proven track record of driving business growth and leading teams to success, please submit your application. We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.

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Job Summary

• We are seeking a skilled and detail-oriented Administrative Officer to join our team.
• The successful candidate will be responsible for providing administrative support to various departments within our organization.
• The ideal candidate should have excellent organizational and communication skills, strong attention to detail, and the ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Provide general administrative support to various departments within the organization, including data entry, filing, photocopying, and scanning
• Assist with the coordination of meetings and events, including scheduling, booking venues, preparing agendas, and taking minutes
• Respond to inquiries and requests from internal and external stakeholders in a timely and professional manner
• Prepare and distribute internal and external correspondence, including letters, emails, and memos
• Assist with the preparation of reports and presentations, including formatting, proofreading, and editing
• Manage and maintain office supplies and equipment, including ordering supplies and coordinating repairs and maintenance
• Assist with travel arrangements, including booking flights and accommodation and preparing itineraries
• Perform other administrative duties as required by the organization

Qualifications

• Bachelor's Degree in Business Administration, Office Management, or a related field
• Up to 3 years of experience in an administrative role or a related field
• Excellent organizational and time-management skills with the ability to prioritize tasks and meet deadlines
• Strong attention to detail with the ability to maintain accuracy and quality of work
• Excellent communication and interpersonal skills with the ability to work effectively with internal and external stakeholders
• Proficient in using Microsoft Office and other business software
• Ability to work independently as well as part of a team
• Knowledge of office management procedures and equipment is an advantage
• If you are a skilled and detail-oriented administrative professional with excellent organizational and communication skills, please submit your application.
• We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.

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Job Summary

• We are seeking a highly motivated Travel Operations Specialist to join our team.
• The successful candidate will be responsible for assisting clients with their job search and application process in the travel industry.
• The ideal candidate should have excellent communication and organizational skills, a deep knowledge of the travel industry, and a passion for helping clients achieve their career goals.

Responsibilities

• Assist clients with their job search in the travel industry by providing expert advice and guidance
• Develop and maintain relationships with clients and industry professionals
• Research job openings and employment trends in the travel industry
• Review and edit resumes, cover letters, and other application materials
• Conduct mock interviews and provide feedback to clients to improve their interviewing skills
• Help clients navigate online job search platforms and application portals
• Provide regular updates and communication to clients regarding job search progress
• Stay up-to-date with the latest trends and developments in the travel industry
• Maintain accurate and detailed records of all client interactions and job applications

Qualifications

• Bachelor's Degree in Business, Hospitality, or a related field
• Up to 5 years of experience in travel operations, human resources, or a related field
• Strong communication and interpersonal skills with the ability to build and maintain client relationships
• Excellent organizational and time-management skills
• Strong research and analytical skills with a deep knowledge of the travel industry
• Ability to work independently as well as part of a team
• Proficient in using Microsoft Office and other job search and application software

Remuneration

• We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.

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Job Summary

• We are seeking a dedicated Travel Operations - Immigration Specialist to join our team.
• The successful candidate will be responsible for providing expert advice and guidance to clients regarding immigration procedures and requirements for travel in the travel industry.
• The ideal candidate should have excellent communication and organizational skills, a deep knowledge of immigration laws and regulations, and a passion for helping clients achieve their travel goals.

Responsibilities

• Assist clients with immigration procedures and requirements for travel in the travel industry
• Develop and maintain relationships with clients and immigration authorities
• Conduct research and analysis of immigration laws and regulations to provide expert guidance to clients
• Prepare and submit immigration applications and documentation on behalf of clients
• Communicate with clients regarding the status of their immigration applications
• Stay up-to-date with the latest trends and developments in immigration laws and regulations
• Maintain accurate and detailed records of all immigration applications and client interactions
• Provide training and support to other team members regarding immigration procedures and requirements

Qualifications

• Bachelor's Degree in Immigration Law, International Relations or a related field
• Up to 5 years of experience in immigration operations or a related field
• Strong communication and interpersonal skills with the ability to build and maintain client relationships
• Excellent organizational and time-management skills
• Strong research and analytical skills with a deep knowledge of immigration laws and regulations
• Ability to work independently as well as part of a team
• Proficient in using Microsoft Office and other immigration software
• We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.

Remuneration

• We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.