Jobs at Natafamdaivid Consulting Nig. Ltd

Responsibilities

• Carries out customer service processes and respond to customers inquires where necessary such as quotations, proforma Invoices and deliveries
• Reports to MD on daily basis, through e-mail, SMS and/or phone calls (as the situation demands).
• Keeps abreast of best practices and promotional trends
• Attends to the company’s incoming mails and calls on hourly basis and ensure response is given within two hours of acknowledgement. Ask for MD’s assistant where necessary.
• Ensures procurement processes of Payments and Deliveries followed through from both Customers and Suppliers/Manufacturers and all documents are correctly and adequately filed
• Ensures ordered items are checked and particulars verified with receipts and delivery documents to clients.
• Manages freights of goods from overseas
• Ensures daily and weekly updates of stock cards and stock levels
• Coordinates company budget, attendance and marketing materials for all relevant sales events, workshops, exhibitions and conferences in good time
• Establishes, develops and maintains positive business and customer relationships
• Expedites the resolution of customer problems and complaints to maximize satisfaction

Requirements

• B.Sc./HND in Sciences and Administration, Economics, Mathematics, Statistics and other related fields from a recognized university plus a minimum of 2 years previous experience in a similar role or Lab work. Knowledge of procurement processes and customer relations are added advantages.
• Knowledge of International Procurement process
• Knowledge of freight management.

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Responsibilities

• Establishing new business
• Negotiating contracts.
• Analyses the territory/ markets potential and determines the value of existing and prospective customer’s value to the organization.
• Develop clear and effective written proposals/quotations for current and prospective customers.
• Expedites the resolution of customer problem problems and complaints.
• Make telephone calls and in-person visits and presentations to existing and prospective customers.
• Research sources for developing prospective customers and information to determine their potential.
• Establishes, develops and maintains business relationships with current customers and prospective customers

Requirements

• B.Sc in Biochemistry, Microbiology, Science Laboratory, Marketing & any other related area.
• At least 2 years of working in similar area.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent team work and interpersonal skills.
• Ability to work well under pressure.