Jobs at Pad-Up Creations Limited

JOB EXPECTATIONS  

• Create, write and manage user documentation for company products.
• Coordinate on cross-functional teams to determine content and training needs.
• Assess, test and document new and upcoming product features.
• Draft and review product design and requirements documents.
• Draft and manage corporate style guide and terminology conventions.
• Coordinate with product management and engineering to execute content features into system.
• Execute internal processes to create documentation and content.
• Develop print, electronic and web communication to support company goals and client needs.
• Support company publications and information dissemination.
• Research and collect information for departmental and company communications.
• Execute internal communication processes.
• Create new courses, classes and tools to update current offerings.
• Coordinate with SMEs to create enablement deliverables.
• Train and develop pdf of training manual.
• Execute and uptake training deliverables.

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JOB EXPECTATION

• Proven w
• Proven track record
• Experience in customer support is a plus
• Proficiency in MS Office
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport

JOB RESPONSIBILITIES:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company's products/services addressing or predicting clients objectives
• Keep records of sales, revenue, customers, etc.
• Provide trustworthy feedback and support
• Build long-term relationships with new and existing customers