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  • Posted: Oct 10, 2023
    Deadline: Not specified
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    PWAN Stars is a property development and management company founded on the premise of reducing the housing gap in Nigeria, by providing its citizens with comfortable yet affordable residential and commercial real estate solutions. The company was birthed with the union of mind of several professionals within and outside the real estate industry.
    Read more about this company

     

    Customer Service Officer

    Responsibilities

    • Manage incoming phone calls.
    • Identify and assess customers’ needs to achieve satisfaction.
    • Provide accurate, valid, and complete information by using the right methods/tools.
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
    • Keep records of customer interactions, process customer accounts, and file documents.
    • Follow communication procedures, guidelines and policies.
    • Take the extra mile to engage customers.

    Qualifications

    • Candidates should possess a Bachelor's Degree with 1 - 4 years of work experience.
    • Proven customer support experience or experience as a Client Service Representative.
    • Strong phone contact handling skills and active listening.
    • Customer orientation and ability to adapt/respond to different types of characters.
    • Excellent communication and presentation skills.
    • Ability to multi-task, prioritize, and manage time effectively.
    • Smart, young and beautiful.

    go to method of application ยป

    Legal Officer

    Responsibilities

    • Monitor legal risk in real estate documentation and offer valid suggestions.
    • Interpret laws, rulings and regulations for real estate transactions.
    • Draft and negotiate real estate transactions.
    • Draft routine leases and amendments.
    • Defend the municipal code litigation.
    • Support legal and general advisory needs associated with a large-scale real estate portfolio.
    • Ensure that appropriate approvals are in place before real estate transactions are executed.
    • Manage regulatory and compliance-related services.
    • Represent the company in purchases and sales of properties.

    Requirements

    • Experience in real estate law and industry knowledge that includes litigation, property management, and purchase & sale transactions.
    • One with the innate talent to assist, who displays sound judgment and attention to detail.
    • Ability to work under pressure and meet deadlines.
    • Analytical thinker with strong conceptual and research skills.
    • Results-oriented supporter with the ability to work in a team.
    • Ability to respond discretely and effectively to sensitive inquiries, complaints, and matters.
    • High level of integrity.
    • Must possess a good balance of thoughtfulness and action.
    • Advanced presentation and conveyancing skills associated with Real Estate and construction industry.
    • Ability to understand, analyze and interpret complex documents.
    • Highly organized with a proactive mindset and ability to manage complex situations leading to a profitable end result.
    • Demonstrates ability to be creative in approaching legal matters skillfully while building trusting relationships.
    • Fair understanding of Real Estate contracts, business, and transaction law.
    • Possess working knowledge of MS Office package.
    • Excellent time management, multi-tasking, and organizational skills.
    • Strong interpersonal skills with the ability to work well with others from diverse backgrounds, personalities, and opinions in a fast-paced environment.
    • Excellent investigative research, negotiating skills, and ability to define a legal problem and come up with solutions.

    Qualifications

    • Minimum of LLB.
    • At least 1 year overall experience in a legal position.
    • At least 1 year’s relevant experience in Real Estate and Property law.

    Method of Application

    Interested and qualified candidates should send their CV & cover letter to: hrpwanadvantage@gmail.com using the Job Title as the subject of the email.

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