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  • Posted: Aug 9, 2024
    Deadline: Not specified
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    Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist person on the basis of need, regardless of creed, ethnicity or nationality works through local church and non-church partners to implement its programs, therefore, strengthening ...
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    Project Officer MEAL

    Job Summary: 

    Under the direction of the  CRS DRIVE MEAL Manager you will be responsible for all MEAL related activities for the DRIVE  consortium including, but not limited to: monitoring progress on project indicators, elaboration of M&E tools, conducting needs/market/post activity assessments, beneficiary database management, recalibration of beneficiary targeting at project mid-point, development and implementation of accountability mechanism as well as compilation of monthly, bi-monthly, and quarterly reports. The post will also provide technical support and capacity building to the DRIVE JDPC team on MEAL processes and procedures. You will also coordinate with and support the CRS ALLRIGHT project in strengthening MEAL capacities in JDPC.

    Specific Responsibilities:

    • Support the MEAL team in facilitating SMILER workshops for DRIVE.
    • Track sector performance on indicators against monthly, semi-annual, annual and LoA targets. 
    • Support the JDPC MEAL team to manage and maintain the DRIVE database to record and track and generate reports on registered beneficiaries and their history of engagement with and benefits received from the program. 
    • On a monthly basis, check and confirm that all data reported from JDPC DRIVE sector is supported by the mandatory means of verification (MoV).
    • Support the JDPC DRIVE MEAL team in the conduct of   household level baseline and endline surveys and the analysis of data and drafting of narrative reports. 
    • Plan, organize, conduct, and prepare analysis reports of onsite monitoring and post distribution on redemption of DRIVE program inputs. 
    • Support the JDPC DRIVE MEAL team to collect and analyze market price data for DRIVE commodities in advance of price negotiation with contracted vendors. 
    • Support the JDPC CAT and MEAL team on the creation of beneficiary lists and the printing of cards. 
    • Facilitate JDPC to carry out regular updating training for DRIVE enumerators.  Ensure that JDPC maintains the MEAL enumerator tracker to record enumerator attendance, technical capacity, and performance. 
    • Support JDPC to review, clean and analyze all project data, including but not limited to beneficiary registration, baseline study, onsite monitoring, post activity monitoring, price data, final evaluation.
    • Support the conduct of DRIVE’s final evaluation. 
    • In coordination with ICT4D team and sector teams in CRS and JDPC, develop or amend field data collection tools for CommCare. 
    • Support the testing and implementation of data collection tools by field teams and provide trouble shooting as required. 
    • Support the training of DRIVE sector staff, community mobilisers and enumerators on the use of CommCare tools and IC4D data collection devices; e the project final evaluation is timely conducted.
    • Elaborate, review, and test all M&E tools.
    • Ensure compliance with all CRS and donor protocols for data protection and privacy in record collection and record keeping. 
    • Support the sector teams in the development of content for monthly, semi-annual, and annual reporting to the donor. 
    • Train program staff, enumerators and community mobilisers on the correct utilization of iPads and/or android devices for data collection and transmission.
    • Supervise data collection exercise in the field.
    • In coordination with the ICT4D Specialist, maintain the project’s stock of IT equipment (including vendor phones, program phones, solar panels, Bluetooth printers, etc.).
    • Collect and share lessons learned, best practices, success stories and innovations stemming from program implementation.
    • Formulate and share clear recommendations for improved programming implementation. 
    • Compile yearly beneficiary data.
    • Carry out any other professional duties as directed by the supervisor. 

    Knowledge, Skills, and Abilities (SKAs) 

    • Excellent interpersonal skills must be able to interact in a mature, professional, and friendly manner with local and international colleagues of differing religious and cultural backgrounds.
    • Ability to maintain confidentiality and privacy.
    • Ability to work effectively under pressure and to organize and prioritize a variety of initiatives.
    • Demonstrated commitment to gender-responsive and safe/dignified programming.
    • Attention to details, accuracy, and timeliness in executing assigned responsibilities.
    • Proactive, results-oriented and service and customer-oriented.
    • Understanding of NGOs’ and other entities responsibility to protect beneficiaries from sexual exploitation and abuse.

    Preferred Qualifications

    • Familiarity with GIS and GPS technology.
    • High degree of competency and comfort with information and communication technology used for MEAL.
    • Strong group process design and facilitation skills, including developing and leading workshops.
    • Demonstrated commitment to gender responsive programming.
    • Excellent organizational, analytical, oral, and written communication skills.
    • Team-oriented and strong interpersonal skills.
    • Ability to work effectively under pressure and to organize and prioritize a variety of initiatives.
    • Demonstrable experience working with Information and Communication Technologies (software and hardware).

    Basic Qualifications

    • Bachelor’s degree in information and technology Management, Statistics or any other relevant equivalent degree.
    • At least 3 years full time experience in MEAL, preferably in Northeast Nigeria 
    • Thorough technical knowledge and experience in MEAL.
    • Demonstrated experience in database management.
    • Demonstrated appropriateness of quantitative statistical management programs including Microsoft Access, SPSS, EPI-INFO, STATA, and Microsoft Excel. Knowledge of Microsoft Power BI will be an added advantage.

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    Project Officer Social Cohesion

    Job Summary: 

    You will provide leadership and guidance to JDPC on the establishment of area-based committees (ABC) in each DRIVE community and oversee the development of capacity strengthening activities by DRIVE sector teams for ABC members. Your team will also support JDPC to organize and oversee the holding of monthly planning and review meetings with ABCs and DRIVE leadership. In coordination with the DRR team in DRIVE, you will engage ABCs in the identification and implementation of project activities that can build long term, interdependent relationships within and across the communities. Your team will also support JDPC to ensure effective integration of social cohesion capacity building into all DRIVE sector activities, including organizing and conduct training in trauma awareness and social cohesion for community level stakeholders and DRIVE program functional groups (SILC groups, DRR committees etc.). In coordination with the SPO Government Liaison you will support capacity building on social cohesion and trauma awareness for BSG and LGA level stakeholders as requires. You will also support JDPC to facilitate engagement by the ABCs with LGA and BSG level officials in the planning, implementation and close out planning for DRIVE.

    Under the direction of the SPO Social Cohesion, you will serve as the focal point for community engagement and entry in the DRIVE target communities. You will support the DRIVE team in JDPC to establish and maintain relationships with community members and local leaders and monitor and report on all project activities. You will contribute to the capacity building of the JDPC DRIVE team on social cohesion and trauma awareness training. You will support and co-facilitate training and ToTs on social cohesion for program staff, 

    Roles and Key Responsibilities:

    • Support JDPC in the coordination and implementation of all assigned community level engagement activities in the Jere communities as outlined in the DRIVE DIP.
    • Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules. Assist JDPC in their efforts to reflect on project experiences related to community engagement.
    • Support the SPO Government Liaison in facilitating engagement between community level stakeholders and LGA and State level stakeholders.
    • Work with JDPC and sector team leads to plan, schedule and implement a program of training for DRIVE field-based staff, community stakeholders, ABC members on trauma awareness and social cohesion. 
    • Plan and facilitate training and ToT events for DRIVE sector staff on social cohesion and trauma awareness. 
    • Ensure that feedback on DRIVE from community level stakeholders is systematically collected and shared with DRIVE program leadership.
    • Lead JFPC in the mobilization, formation and capacity development of the DRIVE ABCs. Work with the JDPC DRIVE team to develop capacity development plans for committee members to strengthen their participation in planning, organizing, overseeing and monitoring and providing feedback to strengthen implementation of DRIVE sector activities.
    • Set up and facilitate the ABCs to conduct an agreed schedule of monthly meetings with DRIVE program sector leadership. Ensure that JDPC circulates the agenda, action points and concerns from the meetings to senior management and documents follow up action and reporting back to committees.
    • Coordinate communication and facilitate information sharing between the DRIVE project teams and project beneficiaries at the community level in the target communities of MMC/ Jere. Assist JDPC in strengthening the community interest, involvement and support networks.
    • Support JDPC to liaise with various community level stakeholders in the DRIVE communities and mobilize them to ensure full involvement of community leaders, community representatives, and local government representatives in the overall implementation and improvement of project activities.
    • Support the DRIVE field teams to identify community entry points, potential conflict triggers related to program activities and devise mitigating measures where needed.
    • Build capacity among CRS and JDPC partner staff in community engagement and effective communication techniques for trust and relationship building.
    • In coordination with the project team support capacity building events for community representatives. 
    • Compile data provided at the community level as per project requirements and contribute to the preparation of reports.
    • Support JDPC to develop and maintain a directory of community stakeholders directory to include but not limited to key contacts in the community, ABC members, CBOs and LGA officials. 

    Required Languages: English, Hausa and Kanuri are essential. Proficiency in another language used in MMC/Jere, such as Shuwa Arabic or Fulani is desirable

    Travel: Must be willing and able to travel up to 60% of the time to field locations throughout the work week.

    Knowledge, Skills and Abilities (SKAs) 

    • Observation, active listening and analysis skills with ability to make sound judgment
    • Good relationship management skills and the ability to work closely with local partners and community members
    • Good knowledge of local and state government structures, practices and protocols
    • Detailed knowledge of local community cultures, leaders, customs and practices in MMC/Jere. 
    • Attention to details, accuracy and timeliness in executing assigned responsibilities
    • Proactive, results-oriented and service-oriented

    Preferred Qualifications

    • Experience monitoring projects and collecting relevant data preferred
    • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint)

    Basic Qualifications

    • Secondary School diploma required. Bachelor’s degree preferred
    • Minimum three to five years’ experience working in project support and community engagement in Northeast Nigeria.
    • Demonstrated high level interpersonal, communication and facilitation skills.
    • Skills and experience in training and facilitating training on social cohesion and trauma awareness at community level.
    • Ability to work effectively under pressure and to organize and prioritize a variety of initiatives
    • Experience in participatory action planning and community engagement.

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    Administrative Assistant

    Job Summary: 

    Working in close coordination with team members and under the leadership of the Administrative & Security Manager, you will provide service in the day-to-day delivery of responsive, effective, and efficient administrative activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper stewardship of resources to help ensure operational effectiveness in support of high-quality programming.

    Roles and Key Responsibilities: 

    • Facilitate communication with all units of the organization and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/faxes/letters/documents.
    • Provide specialized administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).
    • Prepare transactional documents in support of general operations processes and support coordination of transaction processing (e.g. payment requests, travel authorizations, travel advances, visas, etc.).
    • Compile data, perform data entry and data verification in relation to general administration processes (e.g. various contact lists, employee leave balances, staff attendance reports, Vehicle Log Sheets review, visitors' welcome packages, etc.).
    • Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.
    • Support implementation of property management processes, such as property receipt and distribution, property labeling, physical counts, etc.
    • Manage staff accommodation bookings.
    • Prepare and share utility reports (e.g. monthly generator usage report, office space allocation reports, etc.)

    Required Languages - English & Hausa

    Travel - Must be willing and able to travel up to 25%. 

    Knowledge, Skills and Abilities  

    • Good time management skills with ability to work on multiple tasks
    • Strong customer service orientation with good communication and interpersonal skills
    • Proactive, resourceful, solutions oriented and results-oriented

    Preferred Qualifications 

    • Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.
    • Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.

    Supervisory Responsibilities : None

    Key Working Relationships:  

    Internal : Administrative & Security Officer, Guest House assistant, Program Director, Sector leads,  Procurement  and  Admin team, Finance team, Fleet team, Country Program Global People Resource, ,Cleaners, Security Guards.

    External : Implementing partners( JDPC) 

    Basic Qualifications 

    • High School diploma required. Professional diploma/Certificate or courses in Administration preferred.
    • Two years’ experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus.
    • Additional education may substitute for some experience.

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    Finance Assistant

    Job Summary

    As Finance Assistant you will provide comprehensive and efficient information, clerical, and accounting services to assist the Finance  team in CRS Maiduguri in executing processes and delivering service needs that support high-quality programs serving the poor and vulnerable.  Under the direction of the  DRIVE Grant Accountant, you will deliver quality support, applying clearly defined accounting and financial reporting processes, procedures and service standards.

    Roles and Key Responsibilities:

    • Process vendor payments using the approved documentation checklist.
    • Update the payment tracker and share a weekly progress report of payments with the budget managers and program leads.
    • Create invoices to record JDPC’ liquidations following the approved guidelines.
    • Perform data entry for financial transactions recording, following confirmed validation by the authorized supervisory Finance staff.
    • Complete standard financial documents (vouchers, wire transfer requests,  etc.) following a sample template with prescribed guidelines and circulate as needed.
    • Provide administrative and clerical support to financial transactions processing. Prepare, type, photocopy, and scan related documentation. File accounting and financial reporting documentation as instructed.
    • Compile supporting documentation (liquidation/receipt package) to support processing of financial transactions. Communicate with staff, subrecipients, partners, suppliers to follow up on required documents.
    • Perform data entry for financial transactions recording, following validation by the next-level Finance staff.
    • Keep custody of various documents (fuel coupons, etc.). 
    • Any other task as may be required by the Grant Accountant or designate

    Required Languages – English and Hausa are essential. 

    Travel - Must be willing and able to travel up to 20 %.

    Knowledge, Skills and Abilities 

    • Excellent organizational and administrative skills with great attention to detail.
    • Time management   and the ability to schedule tasks logically to  complete assignments and meet deadlines.
    • Team working and collaborative skills.
    • Ethical conduct in accordance with recognized professional and organizational codes of ethics.
    • Proactive, resourceful, solutions oriented and results oriented.
    • Strong customer service ethic and abilities. 

    Preferred Qualifications

    • Experience using MS Office packages, in particular Excel and Word. Hands-on experience with data entry into online databases and forms.

    Supervisory Responsibilities : None

    Key Working Relationships:

    Internal: Grant Accountant, Program Director, Admin & Security Officer, Sector PMs 

    External: JDPC finance staff

    Basic Qualifications

    • Professional diploma/Certificate or courses in Accounting, Finance, Economics, or Business Administration a plus.
    • Minimum of two years’ work experience in a similar role with some familiarity of standard accounting practices. Experience with an international organization a plus.

    Method of Application

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