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About the role

Human Resources Business Partner, is a client facing role that provides strategic HR and people management support, advice, and consultative services to business leaders, enabling them to make informed business decisions. This position will also be responsible for providing labour relations support for internal clients in a manufacturing facility environment. This role is ideal for an HR professional with a passion for business and the ability to foster a growth culture in a shared-service HR model.   

Functions and activities

• Develop people and culture plans at the client level and execute key activities to support the group’s business objectives.
• Provide people management coaching to managers and contribute to the development of managers' skills.
• Act as steward for attracting, developing and retaining diverse talent in the organization.
• Champion performance and talent management processes within customer groups.
• Support HR Services delivery of people-related matters.
• Partner with Centers of Expertise to deliver business required programs.
• Drive implementation of function-wide HR programs with-in assigned locations.
• Work with the leadership team on the implementation of new business initiatives and resulting people impacts and manage the change process.
• Help local managers meet and exceed people objectives for their area or function.
• Provide consultative support, advice and solutions on all people related subjects, in conjunction with Center of Excellence (COE) and HR Services.
• Leverage the use of tools / knowledge / informational sources to identify business trends and ensure appropriate solutions are in place to support the business.
• Support the HR Service Delivery model by working effectively with cross functional groups within the organization.
• Facilitate and conduct training as required.
• Provide employee relations support as required.

Qualifications & Requirements

• Bachelor's degree in human resources or related field.
• Minimum 12+ years Human Resource experience with strong business acumen, excellent communication and influencing skills, and the ability to successfully influence others in a matrixed organization.   
• Advanced Microsoft Office (Outlook, Word, PowerPoint, Excel)
• Experience with Workday preferred or other ATS programs.
• Experience with team facilitation, change management, performance management, employee relations, staffing, compensation, diversity and inclusion, and organizational development.
• Strong communication, interpersonal, influencing, coaching, and consulting skills.
• Experience with root cause analysis with ability to link situations to the bigger picture.
• Ability to collaborate in a team environment as well as operate independently.
• Effectively interact will all levels of management, with the ability to adapt to changing or competing priorities.

Skills

Onboarding; Performance Management (PM); Human Resource Information Systems (HRIS); Succession Planning; Leadership Training and Development; Recruiting; Project Management; Talent Acquisition; Communication; People Management; Conflict Resolutions; Human Resources (HR); Coaching; Problem Solving; Change Management; Workforce Planning

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Position Overview:

Leads development of insights via analysing internal and external data sources and drawing meaningful conclusions: Drives the metrics required to guide the execution of strategy across various customer and commercial disciplines Like RGM and Shopper / Channel development.

Function Related Activities/Key Responsibilities:

• Leads Customer & Commercial Leadership (C&CL) Analytics projects in order to drive deeper understanding of customer and category insights in modern trade.
• Liaises with other functions to coordinate research and data requirements of the team and ensures timely conclusion of the projects.
• Supports the development of the integrated commercial plan for both Modern & Traditional
• Trade to impact the consumer at the point of sales linked to specific metrics.
• Enables exceptional execution.
• Supports development of activation toolkits and “how to” guides as required by project (eg: Revenue Growth Management toolkit)
• Responsible for assisting in implementing key initiatives in conjunction with the customer and commercial execution team (examples include deployment of Execution Cup, model market development, etc).
• Sources customer and commercial best practices and develop innovative.
• Ways of sharing these across the system to enable rapid deployment and scaling.
• Leads creation of Single source of truth for Customer & Commercial Leadership (C&CL) KPIs
• Leads score carding and creation of a single source of truth database for the Customer & Commercial Leadership (C&CL) KPIs (eg: volume, revenue, incidence, operating income growth, out of stock reduction, Right Execution Daily, etc).
• Serves as the liaison with Operating Unit teams to provide data and other routine inputs and ensures compliance to reporting routines.
• Develops & coordinates routines for the franchise team, working with key stakeholders. Reports status according to agreed standards / metrics.
• Leads and or supports special projects as required.

Education Requirements:

• Minimum Bachelor’s degree
• 3-4 years working experience in Customer & Commercial or other related area preferably in a multi-country/multi-bottler environment.
• Advanced computer skills-MS Office, SAP, MS Project, Excel, PowerBI, Reporting,
• Agile Methodology
• Knowledge of Nielson is an advantage

Work Focus

• The successful candidate will have had previous experience in a similar role and will combine experience in shopper and commercial as well as have a track record of success in a multi-country/multi bottler environment. Strong project management skills and a winning attitude will be pluses.

Internal and External Communication Focus

• Internal Communication:
• Operating Unit & Franchise Customer & Commercial Leadership Teams
• Operating Unit & Frontline Marketing Teams
• Strategy, Finance, Platform Services
• Bottling Partner Teams
• Suppliers