Latest Jobs at Dangote Group

Description

We are seeking an experienced IT Analytics and Reporting Engineer to join our team. As an IT Analytics and Reporting Engineer, you will design, develop, and maintain analytics and reporting solutions using Power BI and other tools. You will work closely with stakeholders to understand business requirements and develop analytics solutions to meet those needs.

• Design and develop data visualizations, reports, and dashboards using Power BI
• Work with stakeholders to understand business requirements and develop analytics solutions
• Develop and maintain databases, data warehouses, and data lakes to support analytics and reporting
• Create data models, data governance policies, and data quality standards
• Work with IT teams to integrate analytics and reporting solutions with existing systems and infrastructure
• Troubleshoot analytics and reporting issues and perform maintenance tasks as needed

Requirements

• Bachelor’s degree in computer science, Information Technology, project management or any related field
• Microsoft Certified: Power BI and other data relevant data analytics and reporting certifications
• Minimum 3+ years of experience in IT analytics and reporting
• Advanced skills in Power BI and data visualization
•  

Key Performance Indicators (KPIs)

• Report and dashboard accuracy
• Data refresh rate
• Report delivery time
• Dashboard Performance
• Error Resolution Time
• Report Automation

Nice to Have

• Experience with other analytics and reporting tools (e.g., Tableau, QlikView)
• Knowledge of big data technologies (SQL databases)
• Certification in Power BI or other analytics tools
• Experience with cloud-based analytics and reporting platforms (e.g., AWS, Azure, Google Cloud)

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Description

We are seeking an experienced IT Compliance and Testing Engineer to ensure our IT systems and processes meet regulatory requirements and industry standards. The candidate will have a strong background in IT compliance, risk management, and testing, with expertise in auditing, security, and quality assurance. The ideal candidate will possess relevant certifications and have experience in developing and implementing compliance programs, conducting audits, and performing testing and validation.

• Develop, implement, and maintain IT compliance programs, policies, and procedures
• Conduct risk assessments, audits, and compliance testing to ensure adherence to regulatory requirements and industry standards risks
• Design, implement, and manage Hybrid AD environments, integrating Azure AD with on-premises AD
  Develop and maintain documentation, reports, and dashboards to support compliance and testing efforts
• Stay up to date with changing regulations, industry standards, and emerging technologies
• Design and implement testing strategies, plans, and cases to ensure IT systems meet requirements
  Execute testing, validation, and verification activities to ensure IT systems are secure, reliable, and performant
  Collaborate with development teams to ensure compliance and security are integrated into the software development lifecycle
  Participate in continuous improvement initiatives to enhance compliance and testing processes

Requirements

• Bachelor’s degree (BSc/BE) in computer science, information technology or engineering
• Relevant certifications such as CompTIA Security+, CompTIA Compliance+, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC)
• Minimum of 3-4 years experience in IT or compliance, risk management and testing
• GRC (Governance, Risk Management, and Compliance) software
• Vulnerability scanners (e.g., Nessus, OpenVAS)
• Penetration testing tools (e.g., Metasploit, Burp Suite)
• Automated testing frameworks (e.g., Selenium, Appium)
• Strong communication and collaboration skills, with experience working in agile teams
• Effective collaboration skills to work with cross-functional teams.
• Flexibility to adapt to changing technology and business needs. • Ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent analytical, problem-solving, and communication skill

Key Performance Indicators (KPIs)

• Compliance Audit pass rate
• Policy adherence
• Vulnerability remediation
• Regulatory Change Implementation Stakeholder satisfaction Compliance training completion

Soft Skills

• Excellent problem-solving and analytical skills
• Ability to work in a fast-paced environment and prioritize tasks effectivelly
• Strong communication and collaboration skills

Nice to Have

• Experience with cloud-based technologies (AWS, Azure, Google Cloud)
• Knowledge of DevOps practices and tools (e.g., Jenkins, Docker)
• Familiarity with IT service management frameworks (ITIL)
• Experience with business intelligence tools (e.g., Tableau, Power BI)
• Certification in a related field (e.g., CISSP, CIPP)

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Description

We are seeking an experienced IT Server Operations Engineer to join our team. The candidate should have a strong background in managing and operating server infrastructure, with expertise in Azure, Hybrid Active Directory (AD), and Microsoft technologies. The ideal candidate will possess Microsoft certifications and have experience in ensuring high availability, security, and performance of server operations.

• Manage and maintain on-premises and cloud-based server infrastructure, including Azure virtual machines, storage, and networking
• Design, implement, and manage Hybrid AD environments, integrating Azure AD with on-premises AD
• Ensure server security, compliance, and identity management, leveraging Azure Security Center and Azure AD features
• Monitor and optimize server performance, troubleshooting issues and implementing scaling solutions as needed
• Collaborate with development teams to ensure seamless deployment and operation of applications on Azure
• Develop and maintain documentation, playbooks, and runbooks for server operations and incident response
• Participate in on- call rotations for24/7 server operations support
• Stay up to date with Azure innovations, applying knowledge to improve server operations and cloud adoption
• Implement and manage Azure cost optimization and resource utilization strategies Configure and customize Power BI dashboards and reports
• Develop and manage project plans, including scope, timelines, resources, budget, and risks, for SharePoint projects.
• Define project objectives, deliverables, and success criteria in collaboration with stakeholders.
• Lead cross-functional teams, including developers, designers, business analysts, and IT support staff, to ensure project objectives are met.
• Coordinate and communicate with internal stakeholders, external vendors, and clients to align project goals with business needs.
• Provide guidance, mentorship, and support to team members throughout the project.
• Identify, assess, and mitigate project risks and issues that could impact project delivery.
• Manage project budgets, ensuring that projects are delivered within financial constraints.
• Allocate resources effectively, balancing the needs of multiple projects and priorities.
• Ensure that all project deliverables meet quality standards and are aligned with business requirements.
• Maintain comprehensive project documentation, including project plans, status reports, risk logs, and change requests.
• Provide regular project updates to stakeholders, including progress reports, risk assessments, and issue resolution plans. Implement change management strategies to ensure smooth adoption of new SharePoint features and processes.
• Stay up to date with the latest SharePoint and Power Platform features and best practices

Requirements

• Bachelor’s degree (BSc/BE) in computer science or Information Technology
  Microsoft Certified: Azure Administrator Associate (or higher)
• Microsoft Certified Solutions Expert (MCSE): Cloud Platform and Infrastructure (or higher) Microsoft Certified Solutions
• Associate (MCSA): Windows Server (or higher)
• Minimum 5 years of experience in server operations, focus on Azure and hybrid AD
• Microsoft certifications (e.g., MCSA, MCSE, Azure Administrator Associate))
• Strong proficiency in Azure (IaaS, PaaS, SaaS), Hybrid AD, and Microsoft server technologies (Windows Server, SQL Server) Experience with IT service management frameworks (ITIL) and incident management processes
• Excellent problem-solving skills, with the ability to troubleshoot complex technical issues
  Strong communication and collaboration skills, with experience working in agile teams

Key Performance Indicators (KPIs)

• User Adoption Rate
• Solution delivery timeliness
• System uptime
• Process Automation Efficiency
• Issue Resolution Time
• Data Accuracy
• Training Effectiveness
• Compliance Rate

Soft Skills

• Strong communication and collaboration skills, with experience working in agile teams
  Effective collaboration skills to work with cross-functional teams.
• Flexibility to adapt to changing technology and business needs. Ability to manage multiple tasks and priorities in a fast-paced environment.

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Description

The Senior Network Security Engineer is responsible for ensuring the integrity and security of the Dangote’s network infrastructure, with a primary focus on Cisco and Fortinet firewall technologies. This role involves designing, implementing, and managing advanced security solutions to protect against cyber threats. The engineer will monitor network traffic, identify vulnerabilities, and enforce security policies to safeguard critical systems. This position requires a deep understanding of network protocols, firewall configurations, and security best practices. The Senior Network Security Engineer will also collaborate with cross-functional teams to support the secure deployment of applications and maintain compliance with industry standards.

• Design, implement, and maintain high speed network architecture
• Troubleshoot network issues and perform root cause analysis
• Develop and implement network segmentation and micro-segmentation strategies
• Conduct threat analysis and mitigation activities
• Ensure compliance with regulatory requirements (HIPAA, PCI-DSS, NIST)
• Collaborate with cross-functional teams to ensure network security alignment
• Maintain accurate documentation of firewall configurations, security policies, and incident reports.
• Provide technical leadership and mentorship to junior engineers

Requirements

• Bachelor’s degree (BSc/BE) in computer science, Information Technology, network engineering or any related field
• Bachelor’s degree (BSc/BE) in computer science, networking or any related field
• Fortinet NSE 4 certification or higher
  Cisco CCNP Security certification or higher,
• Minimum 5-7 years of experience in network security, with a focus on high-speed networking and firewall configuration
• In-depth knowledge of Fortinet and Cisco Firewall technologies
• Experience working on Fortinet tools (FortiGate, Forti Manager, Forti Analyzer)
• Experience with network security protocols (BGP, OSPF, EIGRP) and network segmentation
• Strong understanding of threat analysis and mitigation techniques
• Experience with compliance and regulatory requirements (HIPAA, PCI-DSS, NIST)
• Cisco Firewalls (ASA, ASR, ISR)
  In-depth knowledge of VAPT
  Firewall configuration and troubleshooting
  Network segmentation and micro-segmentation

Key Performance Indicators (KPIs)

• Policy Compliance Rate: Adherence to security policies.
• Vulnerability Remediation Time: Time to fix identified vulnerabilities.
• Audit Pass Rate: Success rate of security audits.
• Threat Detection Accuracy: Rate of correctly identified threats.
• Change Management Efficiency: Successful configuration changes without disruption.
• Training Effectiveness: Impact and frequency of security training sessions.

Soft Skills

• Excellent problem-solving and troubleshooting skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong communication and collaboration skills

Nice to Have

• Experience with network automation tools (e.g., Ansible, Python)
• Knowledge of cloud computing platforms (e.g., AWS, Azure)
• Experience with network management software (e.g., SolarWinds, Nagios)

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Description

We are seeking an experienced Network Operations Engineer with expertise in designing, implementing, and maintaining large-scale networks. The ideal candidate will hold both CCIE and CCNP certifications and have a strong understanding of network protocols, routing, switching, and network security. The Network Operations Engineer will be responsible for ensuring the stability, performance, and security of our network infrastructure.

• Design, implement, and maintain network architecture
• Troubleshoot network issues and perform root cause analysis
• Configure and manage network devices (routers, switches, firewall, etc)
• Ensure network security and compliance with industry standards
• Collaborate with cross-functional teams (e.g., development, operations) to ensure network alignment with business objectives
• Develop and implement network monitoring and reporting tools
• Stay up-to-date with emerging network technologies and trends
• V-LAN in-depth knowledge
• Familiar with OTDR, OFC trouble shooting

Requirements

• Bachelor’s degree (BSc/BE) in computer science, Information Technology or any related field
• CCIE (Cisco Certified Internetwork Expert) certification
• CCNP (Cisco Certified Network Professional) certification
• Minimum 5-6 years of experience in network operations
• Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.)
• Experience with network security technologies (firewalls, VPNs, etc.)
• Experience in network design, implementation, and capacity planning
• Experience with Cisco, Juniper, Fortinet devices and updates. • Proficient in maintaining network configurations and documentation

Key Performance Indicators (KPIs)

• Network Uptime: Maintain 99.9% network availability with minimal downtime.
• Incident Response Time
• Ensure latency remains below defined thresholds for optimal performance.
• Compliance with security protocols and audits.
• Accuracy in network configuration changes and documentation.
• Bandwidth Utilization
• Incident Reduction
• Increase automation of routine tasks by a defined percentage to improve efficiency.

Soft Skills

• Excellent problem-solving and analytical skills
• Ability to work in a fast-paced environment and prioritize tasks effectivelly
• Strong communication and collaboration skills

Nice to Have

• Experience with network automation tools (e.g., Ansible, Python)
• Knowledge of cloud computing platforms (e.g., AWS, Azure)
• Experience with network management software (e.g., SolarWinds, Nagios)

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Description

We are seeking an experienced IT Support Engineer with CCNP and CompTIA A+ certifications to join our IT team. The successful candidate will provide advanced technical support and assistance to employees. The ideal candidate will have a strong understanding of network infrastructure, excellent problem- solving skills, and the ability to resolve complex technical issues efficiently.

• Provide advanced technical support for network infrastructure, including routers, switches, firewalls, and Wi-Fi Troubleshoot and resolve complex network issues, including connectivity, performance, and security
• Configure and maintain network devices, including Cisco routers and switches
• Implement and support network security measures, including firewalls,VPNs, and access controls
• Collaborate with senior IT staff to design and implement new network infrastructure projects
• Develop and maintain technical documentation and knowledgebase articles - Provide training and guidance to junior IT staff
• Participate in IT projects and initiatives to improve IT services
• Ensure compliance with IT policies and procedures

Requirements

• Bachelor’s degree (BSc/BE) in computer science, Information Technology or any related field
• Relevant CCNP and CompTIA certifications
• Minimum 3-4 years of experience in IT support or network administration
• Strong understanding of network infrastructure and protocols (TCP/IP, DNS, DHCP)
• Network Infrastructure: Routers, Switches, Firewalls, Wi-Fi 
• Network Protocols: TCP/IP, DNS, DHCP, BGP, OSPF
  Network Security: Firewalls, VPNs, Access Controls, IDS/IPS 
• Network Management: Cisco IOS, Cisco Prime, SolarWinds Operating Systems: Windows, Linux, macOS
• Experience with Microsoft fabric technologies such as Service Fabric, AKS, or Azure Functions
• Familiarity with IT service management tools and software

Key Performance Indicators (KPIs)

• Application uptime and availability
• Deployment success rate
• Incident response time
• Code Quality Metrics
• Database Performance Metrics
• Backup and Recovery Success Rate
• System Security Compliance
• Customer Satisfaction Score (CSAT)
• Scalability and Flexibility
• Innovation and Improvement Initiatives

Soft Skills

• Excellent problem-solving and analytical skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong communication and interpersonal skills

Nice to Have

• Experience with cloud computing platforms (AWS, Azure, Google Cloud)
• Knowledge of scripting languages (Python, PowerShell, etc.)
• Certification in CompTIA A+, Network+, or Security+
• Experience with IT project management

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Description

We are seeking an experienced IT Helpdesk Engineer with ITIL & ITSM certification to join our IT team. The successful candidate will provide advanced technical support and assistance to employees. The ideal candidate will have a strong understanding of ITIL principles, excellent problem-solving skills, and the ability to resolve complex technical issues efficiently.

• Provide advanced technical support for hardware, software, and network issues
• Respond to and resolve complex helpdesk tickets in a timely and professional manner
• Utilize ITIL principles to identify, analyse, and resolve technical issues
• Collaborate with senior IT staff to resolve critical technical issues
• Develop and maintain knowledgebase articles to improve technical support
• Provide training and guidance to junior helpdesk staff
• Develop and maintain technical documentation
• Ensure compliance with ITIL processes and procedures

Requirements

• Bachelor’s degree (BSc/BE) in computer science, Information Technology or any related field
• ITIL Intermediate Certificate (v3 or v4) or higher
• ITSM certified
• Minimum 3-5 years of experience in an IT helpdesk or technical support role
• Strong understanding of ITIL principles and processes
• Strong knowledge of various Operating Systems: Windows, macOS, Linux
  Hardware experience: Desktops, Laptops, Printers, Mobile Devices
• Software: Microsoft Office, Google Workspace, Antivirus software
  Networking: TCP/IP, DNS, DHCP, Wi-Fi
  IT Service Management: Incident Management, Problem Management, Change Excellent problem-solving and analytical skills
• Familiarity with IT service management tools and software

Key Performance Indicators (KPIs)

• First Call Resolution (FCR) Rate
• Average resolution time
• Total number of tickets handled within a specific period.
• Customer Satisfaction Score (CSAT)
• Average ticket response Time
• Average time taken to respond to a new ticket after it is submitted.
• Resolution SLA Compliance
• System Uptime
• Average Handle Time (AHT)

Soft Skills

• Excellent problem-solving and analytical skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong communication and interpersonal skills

Nice to Have

• Experience with cloud computing platforms (AWS, Azure, Google Cloud)
• Knowledge of scripting languages (Python, PowerShell, etc.)
• Certification in CompTIA A+, Network+, or Security+
• Experience with IT project management

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Description

We are seeking an experienced IT Application Development and Management Engineer to join our team. The successful candidate will have a strong background in developing, deploying, and managing applications using Microsoft technologies such as .NET, Azure, and SQL Server. Additionally, the candidate should have experience in database administration (DBA) and be familiar with Microsoft fabric technologies.

• Design, develop, test, and deploy web applications and services using .NET, Azure, and other Microsoft technologies
• Manage and maintain existing applications, ensuring high availability, performance, and security
• Collaborate with cross-functional teams to identify business requirements and develop solutions to meet those needs
• Develop and maintain databases using SQL Server, including database design, performance tuning, and troubleshooting
• Ensure data security, backup, and recovery procedures are in place and functioning correctly
• Implement and manage Microsoft fabric technologies such as ServiceFabric, Azure Kubernetes Service (AKS), or Azure Functions
• Work with the DevOps team to ensure smooth deployment and monitoring of applications
• Troubleshoot and resolve technical issues, providing technical guidance and support to junior team members
• Stay up-to-date with industry trends and emerging technologies, applying this knowledge to improve application development and management processes

Requirements

• Bachelor’s degree (BSc/BE) in computer science, Information Technology or any related field
• Relevant Microsoft certifications such as Microsoft Certified Azure Developer Associate, Microsoft Certified Azure solution architect, MCSA, MCSD, MCSE are preferred.
• Minimum 5 years of experience in application development and management using Microsoft technologies
• Strong proficiency in PHP, .NET, Azure, SQL Server, and database administration (DBA)
• Experience with Microsoft fabric technologies such as Service Fabric, AKS, or Azure Functions
• Excellent problem-solving skills, with the ability to troubleshoot complex technical issues
• Experience with DevOps practices and tools such as Azure DevOps, Jenkins, or Docker - Microsoft certifications (e.g., MCSA, MCSD, MCSE) are a plus.
• Experience with cloud computing platforms such as AWS or Google Cloud
• Knowledge of containerization using Docker
• Familiarity with agile project management methodologies such as Scrum or Kanban Experience with IT service management frameworks such as ITIL

Key Performance Indicators (KPIs)

• Code Quality Metrics
• Database Performance Metrics
• Backup and Recovery Success Rate
• System Security Compliance
• Customer Satisfaction Score (CSAT)
• Scalability and Flexibility
• Innovation and Improvement Initiatives

Soft Skills

• Strong communication and collaboration skills, with experience working in agile teams
• Effective collaboration skills to work with cross-functional teams.
• Flexibility to adapt to changing technology and business needs. 
• Ability to manage multiple tasks and priorities in a fast-paced environment.

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Description

We are seeking an experienced SharePoint Architect & Developer to join our team and lead the design, development, and implementation of advanced SharePoint solutions that meet our organization’s evolving needs. The SharePoint Architect & Developer is responsible for designing and developing scalable SharePoint solutions that align with business objectives. This role requires a deep understanding of SharePoint architecture, customization, and integration, along with strong development skills to build and maintain complex SharePoint environments. The ideal candidate will play a key role in guiding SharePoint strategy and ensuring the delivery of high-quality solutions.

• Lead the design and implementation of SharePoint architecture, including site collections, content management, workflows, and security models.
• Develop and maintain architectural documentation, ensuring alignment with business requirements and industry best practices.
• Evaluate and recommend new SharePoint technologies and features to enhance the platform’s capabilities.
• Design and develop custom SharePoint solutions using tools such as SharePoint Framework (SPFx), PowerShell, and Visual Studio.
• Plan and execute data migrations to SharePoint Online, ensuring data integrity and minimal disruption to users.
• Develop custom APIs and connectors to enable seamless data exchange between SharePoint and other systems.
• Monitor and optimize SharePoint performance, ensuring fast load times and a smooth user experience.
• Provide ongoing support and maintenance for SharePoint environments, including troubleshooting issues and applying updates.
• Collaborate with IT support teams to resolve complex technical problems and implement enhancements.
• Ensure that SharePoint solutions are well-documented, and knowledge is effectively transferred to support teams.
• Work closely with business stakeholders to understand requirements and translate them into effective SharePoint solutions.

Requirements

• Bachelor’s degree in computer science, Information Technology or any related field
• Microsoft certifications such as MCSE: SharePoint, Microsoft Certified: Power Platform Developer, or Microsoft Certified: Azure Solutions Architect.
• Minimum 5 years of experience in SharePoint architecture and development.
• Strong understanding of SharePoint security, governance, and compliance practices.
• Expertise in SharePoint Online, SharePoint Server, and related Microsoft 365 services.
• Proficiency in SharePoint Framework (SPFx), PowerShell, C#, .NET, JavaScript, HTML, CSS, and REST APIs.
• Experience with Power Platform (Power Automate, Power Apps, Power BI) and Azure services.
• Knowledge of SQL Server, Active Directory, and other supporting technologies.
• Experience with cloud-based SharePoint solutions and migrations.
• Familiarity with Agile or DevOps methodologies.

Key Performance Indicators (KPIs)

• Solution Quality
• Development Success
• Data Migration Accuracy
• Security Compliance
• Stakeholder Satisfaction
• Feature Implementation
• Project timeliness
• System uptime

Soft Skills

• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities, with the ability to work effectively with both technical and nontechnical stakeholders.
• Leadership skills with the ability to drive projects from concept to completion.
• Ability to manage multiple projects and priorities in a fastpaced environment.
• Excellent problem-solving and troubleshooting skills

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Job Summary

• Manage operational and administrative issues optimally, promptly, and professionally while mitigating foreseeable financial loss or risks.
• Ensure an effective business synergy between depots and other internal customers (Sales, Transport, Plant, and Head Office Support Units).
• Ensure all depots are adequately and appropriately stocked by effectively acting as an intermediary between daily SOP activities and the Sales team.
• To prevent any incidence of out-of-stock while avoiding overstocking.

Key Duties and Responsibilities

• Timely rendition of daily/monthly stock report(s) for onward transition to top management for critical decision-making.
• Timely receipt and dispatches of stock process on SAP (MIGO & VL01N).
• Compliance with depot operation guidelines.
• Ensure any undelivered truck for more than five days in transit is reported immediately to the line supervisor.
• Rendition of daily health report(s) as at when due.
• Maximum utilization of warehouse space concerning stock stacking and compliance with the organization's first-in-first-out rule on stock(s) inflow and outflow.
• Proper record keeping concerning security records, DR1, DR2, and DR4 at depot level.
• Timely preparation and rendition of retirement/operational expenses in compliance with company policy.
• Ensuring the depot environment is kept clean at all times.

Education and Work Experience

• Bachelor’s degree or its equivalent in Computer Science, Business Administration, Social Sciences, or Humanities.
• 1 to 5 years of related job experience.

Skills and Competencies

• Strong analytical and problem-solving skills.
• Management of sales area and marketing skills.
• Strong financial modeling skills.
• Excellent administrative skills.
• Result orientated.
• Quick learner with a demonstrated ability to grasp the dynamics of an industry.
• Proficiency in the use of Microsoft Excel.

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Description

As a SharePoint Trainer & Technical Writer, you will be responsible for developing and delivering training programs, as well as creating and maintaining technical documentation for SharePoint users across various units within Dangote group. The ideal candidate will ensure that our employees are well-equipped to use SharePoint effectively, and that all documentation is accurate, clear, and accessible.

• Design, develop, and deliver comprehensive SharePoint training programs tailored to various user groups, including beginners, advanced users, and administrators.
• Conduct live training sessions, webinars, and workshops to ensure effective knowledge transfer.
  Create training materials such as tutorials, manuals, video guides, and quick reference sheets.
• Develop, update, and maintain high-quality technical documentation, including user guides, system documentation, and FAQs.
• Translate complex technical concepts into clear, concise, and user-friendly language.
• Work closely with developers, IT teams, and business users to gather information and ensure documentation accuracy.
• Organize and manage the repository of training materials and documentation, ensuring they are easily accessible and up to date.
• Implement and maintain a feedback loop to continually improve training content and documentation.
• Collaborate with business stakeholders, IT teams, and end-users to identify training needs and documentation requirements.
• Provide expert guidance on best practices for SharePoint usage and adoption.

Requirements

• Bachelor’s degree in information technology, Communications, Education, or a related field.
• Microsoft Certified: SharePoint Specialist or related certification.
• Minimum 3-5 years of experience in SharePoint training and technical writing.
• Experience with instructional design and elearning tools.
• Experience with multimedia content creation (e.g., video tutorials, interactive guides).
• Familiarity with learning management systems (LMS).
• Strong technical writing skills with experience in creating user manuals, guides, and online help systems
• Proficiency in tools such as Microsoft Word, Adobe Acrobat, and MadCap Flare for creating and formatting technical documentation.
• Expertise in document versioning, metadata management, and setting up document libraries in SharePoint.
• Familiarity with version control systems like Git for managing changes to documentation and training materials.
• Experience managing and organizing large volumes of content within SharePoint and other CMS platforms.
• Experience with SharePoint administration, including permissions, site collections, and content management.

Key Performance Indicators (KPIs)

• Training Satisfaction Rate
• Documentation Accuracy ensuring contents are up to date
• Training Completion Rate
• Knowledge retention rate
• User Adoption Rate
• Content Update Frequency
• Training Program Delivery
• Feedback Implementation
• Material accessibility

Soft Skills

• Excellent verbal and written communication skills.
• Strong presentation and facilitation skills.
• Ability to explain complex concepts in simple terms.
• Detail-oriented with a focus on accuracy and clarity.

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Description

We are seeking a skilled SharePoint Compliance & Security Analyst to join the Dangote team. This role is essential in ensuring that our SharePoint environment adheres to all regulatory requirements and security best practices. The SharePoint Compliance & Security Analyst is responsible for overseeing the security and compliance of the company’s SharePoint environment. This includes managing permissions, conducting security audits, ensuring data protection, and implementing compliance measures aligned with industry regulations and company policies.

• Develop, implement, and manage security policies and procedures specific to SharePoint.
• Monitor and manage user permissions, ensuring that access is granted appropriately and securely.
• Conduct regular security audits to identify vulnerabilities and ensure that SharePoint sites are secure from threats.
• Ensure SharePoint sites and data handling processes comply with relevant industry regulations, such as GDPR, HIPAA, or SOX.
• Collaborate with legal and compliance teams to implement and maintain compliance frameworks within SharePoint.
• Prepare and manage compliance documentation, reports, and audits as required by regulatory bodies.
• Investigate security breaches or compliance violations, document findings, and coordinate response efforts.
• Develop and maintain incident response plans specific to SharePoint environments.
• Implement and manage data protection measures, such as encryption and data loss prevention (DLP) policies, within SharePoint.
• Ensure that sensitive information is handled securely, with appropriate controls and monitoring in place.
• Perform regular risk assessments of the SharePoint environment, identifying potential security risks and compliance issues.

Requirements

• Bachelor’s degree in computer science, Information security or any related field
• Relevant certifications, such as CISSP, CISM, or Microsoft Certified: Security, Compliance, and Identity Fundamentals.
• Minimum 3+ years of experience in SharePoint security, compliance, or a similar role.
• Proficiency in security tools and technologies, such as DLP, SIEM, and encryption solutions.
• Deep understanding of SharePoint security architecture, including user permissions, encryption, and access control.
• Knowledge of regulatory compliance frameworks relevant to SharePoint environments (e.g., GDPR, HIPAA, SOX). • Experience with SharePoint auditing and monitoring tools.
• Understanding of incident response and risk management practices.
• Experience with cloud-based SharePoint environments (e.g., SharePoint Online).
• Familiarity with Microsoft 365 compliance and security features.

Key Performance Indicators (KPIs)

• Compliance audit success rate
• Incident Response Time
• Security audit coverage
• User Access Review Completion
• Data Breach Prevention
• Risk Assessment Frequency
• Policy Compliance Rate
• Vulnerability Remediation Time

Soft Skills

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and manage multiple tasks simultaneously.

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Description

We are seeking a highly skilled IT Project Manager to join our Dangote Application team. This role is pivotal in leading and delivering SharePoint-related projects that align with our business goals and objectives. The ideal candidate is responsible for planning, executing, and finalizing projects according to scope, time and budget. This role involves managing resources, coordinating the efforts of team members, and ensuring the successful delivery of projects that enhance our SharePoint environment and capabilities.

• Develop and manage project plans, including scope, timelines, resources, budget, and risks, for SharePoint projects.
• Define project objectives, deliverables, and success criteria in collaboration with stakeholders.
• Lead cross-functional teams, including developers, designers, business analysts, and IT support staff, to ensure project objectives are met.
• Coordinate and communicate with internal stakeholders, external vendors, and clients to align project goals with business needs.
• Provide guidance, mentorship, and support to team members throughout the project.
• Identify, assess, and mitigate project risks and issues that could impact project delivery.
• Manage project budgets, ensuring that projects are delivered within financial constraints.
• Allocate resources effectively, balancing the needs of multiple projects and priorities.
• Ensure that all project deliverables meet quality standards and are aligned with business requirements.
• Maintain comprehensive project documentation, including project plans, status reports, risk logs, and change requests.
• Provide regular project updates to stakeholders, including progress reports, risk assessments, and issue resolution plans. Implement change management strategies to ensure smooth adoption of new SharePoint features and processes.
• Stay up to date with the latest SharePoint and Power Platform features and best practices

Requirements

• Bachelor’s degree in computer science, Information Technology, project management or any related field
• PMP, PRINCE2, or Scrum Master certification preferred
• Minimum 5+ years of experience in IT project management, with a focus on SharePoint projects.
• Strong knowledge of SharePoint Online, SharePoint Server, and related Microsoft 365 tools.
• Proficiency in project management tools such as Microsoft Project, JIRA, or Trello.
• Understanding of Agile and Waterfall project management methodologies.
• Experience with cloud-based SharePoint environments and migrations.
• Familiarity with ITIL framework and practices.
• Knowledge of SharePoint workflows, Power Automate, and Power Apps for automating business processes.
• Expertise in using project management software like Microsoft Project, JIRA, Trello, or Asana for planning, tracking, and reporting.

Key Performance Indicators (KPIs)

• Project delivery timeliness
• Project budget adherence
• Stakeholder Satisfaction
• Quality of Deliverables
• Risk Mitigation Success Rate
• Resource Utilization Efficiency
• Change Request Management
• Post-Implementation Review Success
• End-User Adoption Rate

Soft Skills

• Excellent verbal and written communication skills, with the ability to convey technical information clearly to both technical and nontechnical stakeholders.
• Proficient in conducting presentations, leading meetings, and facilitating discussions.
• Advanced problem-solving skills, with a strategic approach to identifying and resolving project challenges.
• Flexibility in adjusting to changing project requirements, priorities, and technologies.