Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jun 21, 2023
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
    Read more about this company

     

    Team Lead, Corporate Transactional Support-Strategic Business Units (SBUs)

    DUTIES & RESPONSIBILITY

    • Support the Unit Head in the provision of high-level transactional negotiation and documentation support to the Strategic Business Units (SBUs) including but not limited to Treasury, Financial Institutions, International Banking, Corporate Banking, Commercial Banking and Private Banking in their deals with respect to assets creation and resolution of enterprise eligible banking assets as well as other end-to-end corporate finance structures.
    • Researches and prepares legal opinions on the basic day-to-day issues bothering on the Unit’s activities.
    • Drafts, negotiates and arranges the execution of loan documentation relating to Bank facilities.
    • Drafts and reviews contracts and agreements between the Bank and other parties.
    • Supervises the research and preparation of legal opinions as may be required by the Business Units.
    • Reviews credit approvals (Form 3800B)/ offer letters and advises on the most optimal transaction structure that best protects the Bank’s interest whilst meeting its commercial objectives.
    • Liaises directly with external solicitors to ensure that the Bank’s transactions specifically being handled by the team are promptly pursued, acted upon and concluded in good time.
    • Attends meetings with SBUs and Strategic Resources Function (SRFs) for purposes of negotiating terms and conditions of commercial transactions to be entered into by the Bank.
    • Prepares, reviews and vets a wide range of documentation, including but not limited to Letter of Domiciliation, Indemnities, Irrevocable Remittance Undertakings, Irrevocable Standing Payment Orders, Letters of Comfort, Letters of Support, Letters of Intent, etc.
    • Prepares Loan Agreements, Corporate Guarantees, Sales & Collection Agreements, Letters of Hypothecation, etc.
    • Conducts, analyses and interprets searches reports against Certificate of Registration/Incorporation documents of corporate entities.
    • Supervises and serves as co-counsel with External solicitors retained by the Bank in specialized and cross-border transactions.
    • Builds and improves on the capacity of team members by mentoring and guiding them in specialized and big-ticket transactions.
    • Under the guidance of the Unit Head, manages/oversees the documentation, preparation and review of caseload of some of the largest and most intricate financial transactions involving the Bank allocated to the Team.
    • Review of Product Papers, Policy documents, Product Terms and Conditions etc of the Bank to ensure that legal issues are properly addressed.
    • Review legislations, laws and regulations as they affect the operations of the Bank;
    • Ensure compliance with the principles and policies contained in the Information Security Handbook;
    • Review the work of subordinates for quality assurance purposes; 
    • Supervises the drafts of all species of local and cross-border Bonds and Guarantees and vets/reviews draft of same prepared by counterparties to ensure there are no adverse clauses and that the interest of the Bank is adequately protected;
    • Supports the Unit Head in the actualization of numerous product and service offerings, alliances, partnerships and other synergistic relationships created by the Products and Channels Unit;
    • Lead, nurture, train, develop and motivate the Team members with robust job content and challenging assignments.
    • Performs any other duties as may be assigned by the Unit Head and/or General Counsel.

    EDUCATION REQUIREMENTS

    • First degree in Law;
    • Professional Qualification/License to practice Law in Nigeria;
    • Masters’ Degree or a relevant professional qualification will be an advantage.

    EXPERIENCE

    • Minimum of Minimum of 6-12 years post-call private law practice and/or in-house corporate experience.

    KEY COMPETENCY REQUIREMENT

    Knowledge:

    • Good understanding of the Laws regulating the Financial Services Industry.
    • Extensive knowledge of the Bank’s policies and procedures.
    • Knowledge of regulatory policies and the business environment.
    • Ability to manage legal risks.

    Key Skills:

    • Excellent drafting skills
    • Detail oriented
    • Analytical & problem solving skills
    • Delegation skills
    • Team building, human and interpersonal skills.

    Closing: 07/05/2023

    go to method of application »

    Team Lead, Security Documentation & Transactional Support – SRFs

    DUTIES & RESPONSIBILITY

    • Prepares and reviews of various types of security documentation such as Direct Legal mortgages, Tripartite Legal Mortgages, All Asset Debentures, Specific Asset Debentures, Chattel Mortgages, Ship Mortgages, Loan Agreements, Negative Pledges etc.
    • Reviews documents submitted by Relationship Managers for completeness and confirmation of adequacy of such documents for perfection to CRM and relevant business units.
    • Monitors perfection/upstamping exercises, including obtaining regular updates from External Solicitors, procuring Bank Cheques for statutory payments, attending to requests from External Solicitors, provides regular updates on perfection status to Credit Risk Management and relevant business units and generally facilitating the perfection process with the aim of ensuring same is concluded promptly and within stipulated timelines.
    • Reviews concluded perfection/upstamping exercises to ensure that same are properly carried out, and thereafter forwards the perfected security documents to the appropriate Branch/Department for safekeeping. 
    • Monitors collation of data on search, verification, perfection and upstamping exercises for record keeping purposes with respect to transactions under the responsibility of the Team. 
    • Provides legal advisory services to the various units of the Bank on issues relating to security documentation. 
    • Provides legal advisory services in respect of security arrangements in syndicated lendings, including review of Inter-lenders Agreements and Security Trust Deeds and attends syndication meetings. 
    • Provides transactional review and documentation support and legal advisory services to the Bank’s Strategic Business Functions (SRFs), including but not limited Corporate Transformation, Human Capital Management & Development, E-Business & Retail Products, Information Technology, General Services, Procurements, Information Security, etc
    • Preparation and Review of Master Service Agreements, IT Professional Services Contracts, Service Level Agreements(SLAs), End User Licenses Agreements (EULAs), Statement of Work Agreements (SOWs) Non- Disclosure Agreements(NDA), Contract Requisition Agreements,  Media Engagement Agreements, Audit Services Agreements, Staff Service Contracts, Procurement Engagement Letters and Contracts for the following SRFs: ISOD, Information Technology Department, M&CC Department, Financial Control Department, Procurement Department, General Services Department, Corporate Transformation, HCMD, Internal Audit Department, Security Department and  Internal Control Department.
    • Provides Advisory Services on Intellectual Properties, and registration and renewal of all Bank’s Trademarks, Tradenames and Licenses.
    • Provides second level reviews of contract drafts and legal opinions from Legal Officers in the Unit, with necessary modifications and guidance.
    • Ensures that the calling-in of lending on Borrowers and Guarantors in respect of delinquent Facilities is based on the terms of Management’s approvals and carried out in conjunction with Recovery & Classified Assets Managements Departments, Business Units and Strategic Resource Functions, including preparing Letters/Deeds of appointment and discharge of Receiver/Managers as appropriate. 
    • Provides and analyzes information to internal Customers on requirements of security documentation as stipulated by various laws and administrative rules of the various land and corporate registries.
    • Advises the Business Groups, and undertakes appropriate documentations for perfection of securities on General Lending, Project Finance, Maritime Financing, Aircraft Financing and Corporate Finance. 
    • Attend meetings with Relationship Managers and customers on issues relating to security documentation. 
    • Ensures that the database on the status of perfection of the Bank’s security interest in respect of all facilities granted by the Bank is effectively maintained and managed.
    • Prepares/reviews Bank Guarantees, drafts of all species of local and cross-border Bonds and Guarantees, and vets drafts of instruments prepared by counterparties to ensure there are no adverse clauses and that the interest of the Bank is adequately protected.
    • Supervises/guides other officers in the Unit on matters pertaining to security documentation. 
    • Lead, nurture, train, develop and motivate the Team members with robust job content and challenging assignments.
    • Provides, under the leadership of the Unit Head, pragmatic legal advice and solutions to the Bank and its subsidiaries on a broad range of legal issues.
    • Reviews credit approvals (Form 3800B)/Offer letters and advises on the most optimal transaction structure that best protects the Bank’s interest whilst meeting its commercial objectives.
    • Liaises directly with External solicitors to ensure that bank’s transactions specifically being handled by the team are promptly pursued, acted upon and concluded in good time.
    • Performs any other duties as may be assigned by the Unit Head and/or the General Counsel.

    EDUCATION REQUIREMENTS

    • First degree in Law;
    • Professional Qualification/License to practice Law in Nigeria;
    • Masters’ Degree or a relevant professional qualification will be an advantage.

    EXPERIENCE

    • Minimum of Minimum of 6-12 years post-call private law practice and/or in-house corporate experience in a similar role in a financial institution, law firm or corporate institution.

    KEY COMPETENCY REQUIREMENT

    Knowledge:

    • Good understanding of the Laws regulating the Financial Services Industry.
    • Extensive knowledge of the Bank’s policies and procedures.
    • Knowledge of regulatory policies and the business environment.
    • Ability to manage legal risks.

    Key Skills:

    • Excellent drafting skills
    • Detail oriented
    • Analytical & problem solving skills
    • Delegation skills
    • Team building, human and interpersonal skills.

    Closing: 07/05/2023

    go to method of application »

    Head, Customer Experience Comms & Engagement

    DUTIES & RESPONSIBILITIES

    • Working closely with corporate and internal communications, stay responsible for managing and executing high-impact, bank-wide communications that engage and empower our employees and customers and communicate critical information to employees and customers.
    • Develop a robust, comprehensive employee and customer communications plan in support of the bank’s CX strategy.
    • Collaborate with other stakeholders to ensure the CX change management permeates through products, processes, SOPs, decision-making.
    • Develop and execute a CX leadership communications strategy to ensure clear and consistent messaging across the bank.
    • Maintain an ongoing, line of sight engagement strategy around the bank’s CX strategic goals and initiatives.
    • Develop a platform and process for creating messages, scripts, and presentations for senior leadership.
    • Distill complex information into engaging content for presentations and messages to a variety of audiences.
    • Ensure CX communications are consistent and integrated with external and marketing communication initiatives.
    • Work with stakeholders in multiple functions to align messaging for CX initiatives and programs.
    • Grow customer engagement across channels, maximizing opportunities across customer touchpoints.
    • Capture voice of the customer via the employee by enabling frontline employees to provide feedback, ideas and suggestions on the customer experience.
    • Leads and manage team member CX engagement bank-wide events/projects such as CX day, CSW week, CX Webinars etc.
    • Ensure the ultilisation of, and continuously evolving, best-in-class methodology to shorten the change curve (continuously learning touchpoints, cultural reinforcement, champion development, visibility/transparency).
    • Co-develop the enterprise CX communication strategy and craft value proposition communication to the various customer segments - Social Media, Campaigns, Events, etc.
    • Under the direction of the C-CXO, lead the execution and timing of the CX change management plan.
    • Serve as lead facilitator and CX change management expert across processes, procedures/policies and products.
    • Develop flexible and sustainable communications and engagements solutions as necessary (blogs, newsletters, CX videos, CX content portal, CX catalog, CX behavior reinforcement/recognition programmes, events, sponsorships etc.
    • Engage with customers on any channel: responsive and branded email surveys, web intercepts, mobile in-app feedback, SMS and messaging channels, social feedback and reviews, IVR systems, call and chat transcripts etc.
    • Develop and support the deployment of educational content and resources tailored for both senior leaders and mid-level managers to ensure CX maturity path evolution (e.g. how to use CX tools to drive needed change and achieve KPIs.
    • Set CX measurable goals and lead performance CX change accountability.
    • Identify CX investments and resources.

    JOB REQUIREMENTS

    • Minimum Education:    First degree in related discipline, Higher Degrees/Professional Certification, etc.
    • Minimum experience – 10-years relevant experience in the Banking or other relevant Industry.

    KEY COMPETENCY REQUIREMENTS

    Knowledge

    • Strong social media presence
    • Experience in proactively driving communications outcomes and providing insightful counsel
    • Ability to develop and establish relationships with Executive leadership, and internal business partners across a global organization
    • Experience in successfully articulating concepts and complex information in a concise manner through presentations, written communication, and various channels
    • Experience in developing executive communications to both internal and external audiences
    • Superior writing, editing and verbal communication skills
    • Strong PowerPoint presentation skills, including ability to illustrate concepts visually

    Skill/Competencies

    • Ability to communicate complex and detailed information simply and effectively
    • Excellent presentation, oral, written and interpersonal communications skills to effectively interact and consult with senior management and shop floor staff
    • Demonstrated ability to understand and apply communications and engagement best practices to drive employee participation in CX activities
    • Experience with transformational organizational change efforts
    • Experience leading teams and demonstrating direct and influential leadership skills with transformational organizational change efforts
    • Highly effective communication and consulting skills
    • Strong quality orientation and attention to detail
    • Strong relationship and influencing skills.

    Closing: 06/28/2023

    Method of Application

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at First Bank Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail