Latest Jobs at HRbreakoutRoom

Job Summary

• A client relations officer serves as the primary point of contact for clients, addressing their inquiries and concerns regarding investment migration programs.
• He/She is required to build and maintain strong relationships with clients while ensuring their satisfaction with the company’s services.
• They are also required to communicate and relate with clients or leads given with the aim to close the deal as well as Following up on clients after the deal is closed through their application process.

Essential Duties and Responsibilities

• Collaborating with internal teams to ensure timely delivery of service to clients including processing of applications and transactions.
• Calling and following up with Leads.
• Scheduling regular meetings with customers to ensure they are satisfied.
• Act as point of contact for complaints and escalate issues as appropriate.
• Help sales team up-sell or cross-sell services.
• Works diligently to meet up set sales and revenue targets.
• Case officer (Documentations for clients).
• Train new staffs.
• The case officer will rotate between working from home and coming to the office. Although 40% of the time ie (2 days in a week) they’ll work from home and come to the office other days during the week and when required for general meetings/ training as well as bringing clients or leads they’ve been interacting with to meet with the head of department or CEO when required.
• Preparing reports on client feedback, issues and satisfaction levels to management to continually improve service quality and client experience.

Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 1 - 3 years work experience.

go to method of application »

Job Summary

• The executive assistant for an event company is responsible for providing high-level administrative support to the executive staff and ensuring the smooth and efficient operation of the company. This individual will be responsible for managing a wide range of tasks relating to event planning, coordination, and logistics.

Duties and Responsibilities

• Event Coordination - The executive assistant will be responsible for overseeing the coordination of events, including securing event spaces, catering, and other logistics required for successful event planning.
• Budget Planning - The executive assistant will assist in creating and maintaining event budgets, and ensure that all expenses fall within the allocated budget.
• Communication - The executive assistant will serve as the main point of contact between staff, clients, vendors, and event attendees.
• Administrative duties - The executive assistant will perform a variety of administrative tasks such as scheduling appointments and meetings, preparing reports and paperwork, and managing databases.
• Travel arrangements - The executive assistant will make travel arrangements for staff and clients, including arranging transportation and accommodations.
• Marketing and Promotion - the executive assistant will assist with marketing and promotion activities for the event company, including social media management and advertising.
• Customer Service - The executive assistant will provide customer service to clients and vendors, including answering phone calls and emails, and responding to inquiries.
• Event Reconciliation - The executive assistant will reconcile event income and expenses, ensure that expenses are properly recorded, and create financial reports.
• Vendor Management - The executive assistant will manage relationships with vendors and suppliers, including negotiating contracts and ensuring timely payment.

Qualifications

• Bachelor's Degree in Event Planning, Marketing, Business Administration or a related field.
• 3 - 5 years work experience.
• Experience planning and coordinating events
• Ability to multitask effectively and prioritize responsibilities -
• Strong organizational and communication skills
• Strong computer skills, including proficiency in Microsoft Office
• Ability to work independently and take initiative
• Must be able to work flexible hours, including weekends and evenings.