Latest Jobs at IpNX Nigeria Limited

Job Summary

• We are seeking a Head of Technical Operations to join our team. The Head, Technical will work with the DCEO to articulate and execute long-term technical strategy for the business division, including network design, optimization, security, service delivery and program management.
• S/He is responsible to develop the capabilities of the technical team.

Responsibilities and Deliverables
Leadership and Coordination:

• Responsible for the 24x7 operation and availability of the technical infrastructure
• Manages the Division’s IT infrastructure services team; setting goals, prioritizing projects, communicating with stakeholders and oversees budgets
• Defines the overall mission of the infrastructure services teamDirect operational support for network operations and technical assistance centre
• Develop IT strategies and vision and articulates them to team members and other stakeholders
• Works with IT leadership, top Management and business leaders and decision-makers to define and implement a strategic plan for the portfolio of all IT infrastructure, integration tools and technologies

Network Architecture Design:

• Enable a highly scalable, fault-tolerant platform for corporate clients adhering to best practices to ensure optimal performance and achievement of customer SLAs
• Maintain knowledge of infrastructure/architecture standards and practices
• Support the delivery of connectivity products and services to the corporate customers

Strategic Infrastructure Management:

• Responsible for overall management of technical operations for the Division which includes setting strategic direction and objectives
• Establish, maintain, and drive continuous delivery of a technology and support roadmap that significantly elevate, drive, and transform the business of customers
• Lead the implementation and operation of all technology infrastructure
• Articulate the principles and define guidelines for evaluation, acceptance of network and infrastructure businesses

Project support:

• Provide infrastructure architecture support for internal technical operations and the Project Management Office
• Work with stakeholders, IT leadership and direct reports to establish one, three, five-year roadmap for various projects, including but not limited to, the development and implementation of a comprehensive telecommunications strategy for clients
• Manage, coordinate, and oversee program development and the execution of all technical projects including project definition, design and analysis, set up, testing, implementation, and documentation

Operational Excellence:

• Establish KPI's and metrics for all areas of technical operations and use them to develop a lean, agile and data-driven technical operations culture
• Participate actively and assume a leadership role where appropriate in architecture working groups and in support of the network and infrastructure strategic plan for Corporate Clients
• Develop a clear model for understanding business criticality of systems and for establishing and maintaining appropriate levels of availability, redundancy and continuity for technical operations

Operational Efficiency:

• Maximize efficiency and continuously look for ways to drive cost out of technical operations processes
• Develop and maintain architecture, design and implementation strategy for network and infrastructure
• Maximize technical capabilities for IPNX by designing profitable mechanism and establish best standards for technical operations
• Establish capacity planning competency for corporate client’s network and infrastructure

Qualifications and Functional Skills

• Bachelor's Degree with specialization in Computer Science, Information Technology, Engineering, or a closely related field (2.2/Upper Credit Minimum). Master’s degree in engineering, MBA or its equivalent preferred
• At least fifteen (15) years of demonstrable experience in the network and infrastructure operations space
• 10years of experience as a technical operations manager or lead
• Demonstrated experience to facilitate small group and executive level discussions on architectural direction
• ITIL (Information Technology Infrastructure Library and (PMP) Project Management Professional certification desirable
• Network Optimization skill, Business Continuity and Disaster Recovery
• Application Virtualization such as Oracle, Citrix etc.
• Team Leadership that can inspire, motivate and guide team members by fostering commitment, team spirit and trust
• Well-developed interpersonal skills, demonstrated skill and passion for operational excellence by using automation and process improvements
• Detail Orientation and conflict resolution skills, Strategic technology acumen, ability to make decisions with incomplete, conflicting information and uncertain long-term consequences.
• Ability to Identify and act upon opportunities for continuous improvement, able to devise unusual or radically different approaches to deliver value-added solutions and advanced technical knowledge of technology infrastructure.
• Extensive knowledge of end-to-end hardware development process and life-cycle, solid experience with technical projects from inception to on time delivery in an Agile environment
• Analytical and problem-solving experience with large-scale and highly available systems, Knowledge of and experience with network technologies and ecosystems
• Experience in delivering multiple concurrent projects with aggressive schedules, experience leading training, process mapping, and documentation.

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Job Summary
Reporting to the Head of Infrastructure Quality, the Team Lead is required to manage the following:

• Spot Checks and Reporting of Outside Plant Fiber Activities
• Milestone and Final Acceptance Testing
• Escalations and Enforcement of Quality
• As Built Documentation
• Maintaining and Updating .Standards and Specification Documentation for Training purposes
• You will report to the Head of Infrastructure Quality and contribute to the overall Quality Objectives of the Infrastructure Division.
• You are tasked with ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers and stakeholders, proactively providing support and input when required.

Responsibilities

• Quality Assurance And Compliance on All Outside Plant Deployments and Operations
• Periodic Audit and Verification of As Maintained Information and Records
• Updating and Maintaining Standards and Specifications Documentation
• Updating and Maintaining Training Documentation
• Weekly, Monthly and Quarterly Reporting on Performance Indices as required in the Infrastructure Quality Unit
• Build and maintain a healthy relationship with customers and stakeholders
• Drive internal and external training initiatives for team members

Qualification and Functional Skills

• B.Eng. Civil Engineering or Electrical Engineering
• Professional Certifications: CFOT is an added advantage
• Good Knowledge of Fiber Turnkey Deployments and Civil Works and Materials standards.
• 5 years' experience in Turnkey Fiber Deployment and Civil Works standards and specifications
• Conversant with Microsoft Office Tools, AutoCAD/Visio, A good knowledge of GIS will be an added advantage
• Excellent Communication and Presentation Skills.
• Good understanding of Microsoft Office Suite including MS Project
• Conversant with the Use of CAD and GIS.

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Job Summary

• We seek a Network Core Service Delivery Manager to strategically & architecturally, articulate a compelling long-term technical vision, develop and execute realistic implementation plans, effectively support business operations, and manage the Corporate Division’s Engineering team.
• Responsible for technical program management, manufacturing process engineering, sustaining technical management, and advanced manufacturing engineering functions which support IPNX’s products.
• To build distinctive capabilities in the core technical functions and provide requisite expertise in these three areas to further the overall Division’s aspirations and strategic objectives.

Responsibilities

• Responsible for the 24x7 operation and availability of the Customer facing Network infrastructure.
• Manages the Division’s Network operations services team; setting goals, prioritizing projects, communicating with stakeholders and oversees budgets.
• Defines the overall mission of the network service delivery team.
• Direct operational support for network operations and technical assistance Centre.
• Develop IT strategies and vision and articulates them to team members and other stakeholders.
• Works with IT leadership, top Management and business leaders and decision-makers to define and implement a strategic plan for the portfolio of all IT infrastructure, integration tools and technologies.
• Ensure revenue assurance
• Effective and timely response to customer service feasibility assessment and reporting, timely delivery and sign off of completed jobs.
• Effective management of service implementation and field support stock for the division for zero stock out.
• Annual and Ad hoc budgeting and operating plan.
• Enable a highly scalable, fault-tolerant platform for corporate clients.
• Establish a global infrastructure operations and related best practices to ensure optimal performance and achievement of customer SLA's.
• Maintain knowledge of infrastructure/architecture standards and practices.
• Support the delivery of infrastructure projects for the Division and provides consultation on the impact to business and portfolios.
• Ensure Division’s alignment to infrastructure/architectural standards and strategy.
• Bring an infrastructure and integration perspective to all IT initiatives and ensures that all program and project activities adhere to IT architectural standards and practices.
• Provide infrastructure architecture support for internal technical operations and the Project Management Office
• Provide support for various teams in delivering superior solutions.
• Participates as a sponsor and/or team member on authorized projects.
• Work with stakeholders, IT leadership and direct reports to establish one, three, five-year roadmap for various projects, including but not limited to, the development and implementation of a comprehensive telecommunications strategy for clients.
• Manage, coordinate, and oversee program development and the execution of all technical projects including project definition, design and analysis, set up, testing, implementation, and documentation.
• Responsible for overall management of technical operations for the Division which includes setting strategic direction and objectives.
• Establish, maintain, and drive continuous delivery of a technology and support roadmap that significantly elevate, drive, and transform the business of customers.
• Lead the implementation and operation of all technology infrastructure.
• Articulate the principles and define guidelines for evaluation, acceptance of network and infrastructure businesses.
• Establish KPI's and metrics for all areas of technical operations and use them to develop a lean, agile and data-driven technical operations culture.
• Participate actively and assume a leadership role where appropriate in architecture working groups and in support of the network and infrastructure strategic plan for Corporate Clients.
• Develop a clear model for understanding business criticality of systems and for establishing and maintaining appropriate levels of availability, redundancy and continuity for technical operations.
• Develop 24x7 monitoring and technical operations service processes
• Maximize efficiency and continuously look for ways to drive cost out of technical operations processes.
• Develop and maintain architecture, design and implementation strategy for network and infrastructure.
• Maximize technical capabilities for IPNX by designing profitable mechanism and establish best standards for technical operations.
• Establish capacity planning competency for corporate clients network and infrastructure

Qualifications and Skills

• Bachelor's Degree with specialization in Computer Science, Information Technology, Engineering, or a closely related field.
• Master’s degree in engineering, MBA or its equivalent preferred.
• ITIL (Information Technology Infrastructure Library and (PMP) Project Management Professional certification desirable
• Network Optimization skill
• Business Continuity and Disaster Recovery
• Application Virtualization such as Oracle, Citrix etc.
• Team Leadership that can inspire, motivate and guide team members by fostering commitment, team spirit and trust
• Well-developed interpersonal skills
• Demonstrated skill and passion for operational excellence by using automation and process improvements
• Detail Orientation and conflict resolution skills
• Strategic technology acumen
• Ability to make decisions with incomplete, conflicting information and uncertain long-term consequences.
• Ability to Identify and act upon opportunities for continuous improvement
• Able to devise unusual or radically different approaches to deliver value-added solutions
• Advanced technical knowledge of technology infrastructure
• Extensive knowledge of end-to-end hardware development process and life-cycle

Experience:

• At least fifteen (15) years of demonstrable experience in the network and infrastructure operations space
• 10 years of experience as a technical operations manager or lead
• Demonstrated experience to facilitate small group and executive level discussions on architectural direction
• Solid experience with technical projects from inception to on time delivery in an Agile environment
• Analytical and problem-solving experience with large-scale and highly available systems
• Knowledge of and experience with network technologies and ecosystems
• Experience in delivering multiple concurrent projects with aggressive schedules
• Experience leading training, process mapping, and documentation.

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Job Summary

• We are seeking a recruitment Officer to join our Lagos team.
• The purpose of the job includes Identifying, engaging and hiring high potential candidates towards the fulfilment of the human resource needs of the organization.

Educational Qualifications & Functional Skills

• B.Sc/HND in Human Resources, Social Science, Arts & Humanities and other related field. (2.1/Upper Credit)
• 4-6 years’ experience in recruitment and talent acquisition.
• Solid understanding of sourcing techniques and tools/ Social Media Recruitment
• Demonstrable experience in managing full-cycle recruitment and employer branding initiatives.
• Sound Experience in hosting and participating in job fairs
• A thorough understanding of Nigerian Labour Law
• Data Analytics Skills
• Excellent Team Management Skills
• Excellent written and verbal communication skills with ability to foster long-tern relationships (with internal teams, external partners and candidates)
• Meticulous, hardworking and goal-driven.
• Analytical Mindset and critical thinking abilities.

Expected Key Results:

• Talent acquisition strategy development
• Talent sourcing and engagement
• Social Media Recruitment
• Interview Facilitation
• Data Analytics & Reporting
• Candidate Experience Management
• Stakeholder Management
• Other Tasks Assigned.