Latest Jobs at Mathills Services Limited

Key Responsibilities
Marketing & Business Development:

• Develop and execute aggressive marketing strategies to increase brand awareness and attract new patrons.
• Initiate and implement innovative promotional campaigns and events.
• Foster business growth through proactive outreach and strategic partnerships.

Strategic Planning & Innovation:

• Formulate and execute strategic plans to enhance operational efficiency and profitability.
• Continuously seek out and implement innovative ideas to keep the lounge/club at the forefront of the industry.

Quality Assurance & Control:

• Ensure high standards of quality and service are consistently met.
• Oversee quality control measures to maintain excellence in every aspect of operations.

Facility Management:

• Manage and maintain the facility to ensure a safe, clean, and aesthetically pleasing environment.
• Oversee maintenance, repairs, and upgrades as needed.

Accounting & Stock Keeping:

• Oversee financial operations, including budgeting, accounting, and stock management.
• Ensure accurate and efficient handling of all financial transactions and inventory.

Vendor & Relationship Management:

• Develop and maintain strong relationships with vendors and suppliers.
• Manage conflicts and negotiate contracts to benefit the lounge/club.

Social Media & Content Development:

• Lead the development and execution of social media strategies.
• Create engaging content to enhance online presence and attract customers.

Leadership & Team Management:

• Provide leadership and direction to staff, fostering a positive and productive work environment.
• Implement training and development programs to enhance team performance.

Brand Representation:

• Act as the brand ambassador, embodying the values and image of the lounge/club.
• Maintain a high level of professionalism at all times, both in personal conduct and in how you handle business operations. This includes punctuality, courtesy, and reliability.
• Ensure that you are always presentable, vibrant, and embodying the brand’s aesthetic.

Qualifications

• Proven experience in a managerial role within the hospitality or nightlife industry.
• Strong marketing and strategic planning skills with a focus on innovation and business growth.
• Excellent quality assurance and control expertise.
• Proficiency in facility management, accounting, and stockkeeping.
• Demonstrated ability in vendor management and conflict resolution.
• Experience with social media and content creation.
• A vibrant, dynamic personality with the ability to command respect and lead effectively.
• Strong communication and interpersonal skills.

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Job Description

• As a Hotel Manager with at least three years of experience, you will be responsible for overseeing the daily operations of the hotel, ensuring that guests receive exceptional service and that the hotel meets its financial goals.
• Your role will involve managing staff, implementing strategies to increase revenue, and maintaining high standards of quality and customer satisfaction.

Key Responsibilities
Operational Management:

• Oversee the day-to-day operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments.
• Ensure that all departments are operating efficiently and to the highest standards.
• Monitor guest satisfaction and address any issues or concerns promptly.

Staff Management:

• Recruit, train, and supervise hotel staff.
• Create work schedules and ensure that staff adhere to company policies and procedures.
• Conduct performance reviews and provide feedback for improvement.

Financial Management:

• Develop and implement strategies to increase revenue and profitability.
• Monitor financial performance and prepare regular reports for management.
• Control costs and expenses to meet budgetary goals.

Customer Service:

• Ensure that guests receive exceptional service throughout their stay.
• Handle guest inquiries, concerns, and complaints in a professional manner.
• Implement and maintain standards for guest satisfaction.

Sales and Marketing:

• Develop and implement sales and marketing strategies to attract new guests and retain existing ones.
• Work with the sales team to identify opportunities for growth and expansion.
• Monitor market trends and competitor activities.

Health and Safety:

• Ensure compliance with health and safety regulations. Implement and maintain safety procedures and practices.
• Monitor and report any health and safety hazards.

Qualifications and Skills

• Degree or diploma in Hospitality Management or a related field is preferred.
• At least (3) three years of experience in hotel management or a related field.
• Strong leadership and communication skills.
• Excellent customer service skills.
• Ability to work well under pressure and in a fast-paced environment.
• Knowledge of hotel operations, including front desk, housekeeping, and food and beverage.
• Proficiency in MS Office and related software.