Latest Jobs at NewGlobe

About The Role

• As the Vice President, Policy & Partnerships, you will provide partner relationship oversight to all our programs across NewGlobe. You are responsible for building and managing diverse stakeholder relationships, and focused on account management in sustaining (and expanding) our work and operations.
• You’ll be taking over existing relationships from the Partnerships Development and Partnerships Launch teams or other Executives, and make these your own to ensure close collaboration and on-time execution of the programs.
• This entails significant relationship management, as well as project management in ensuring data and approvals needed to pass between the government and programs do so in a timely way for program deadlines.
• You will ensure that the government partners understand the programs, and support its implementation.
• This will require coordination of stakeholder sessions, government workshops, and government public events and celebrations.
• During government workshops, there will be a need for careful engagement and collaboration on program details -- to be successful in this role, you must learn about all aspects of our programming, and what can be negotiated and what cannot to ensure we deliver on what the government requires of us -- improved learning outcomes. You will need to be diplomatic and have discretion; know when to speak and when to listen.

What You Will Do

• Lead, manage, and drive the performance of all Policy and Partnerships Regional Directors and Directors across NewGlobe Programs to secure strategic relationships, build partnerships, and execute strategies to sustain our goals across each specific program. This will Include directly supervising and engaging closely with your team of Account Management Directors, and involving yourself in leading or overseeing key government relationships, engagements, workshops, events and stakeholder meetings as required.
• Establish and implement short and long-range goals, objectives, policies and operating procedures for the Policy and Partnerships (Account Management) function across programs
• Support the Group Managing Directors and Program Managing Directors, by ensuring the following is executed by the Account Management teams (in collaboration with Program Executives), across all our Programs:
  • Mapping of key government officials and stakeholders, and creation of robust stakeholder management plans for each;
  • Management of diverse strategic stakeholders across multiple Government departments and levels within those departments; with prominent education ecosystem stakeholders, including but not limited to the local and national teacher labour unions; and important 'influencers’ to ensure continued success and positive sentiments towards the program.
  • Creation of governance committees according to core programming guidelines, and establishment of regular meeting schedules.
  • Weekly/Monthly reporting to our Government Partners
• Within the broader NewGlobe organization you will be a key leader collaborating across multiple internal teams including marketing, communications, corporate affairs, academics, schools, technology, finance, measurement & evaluation to provide input, feedback and get the support required to sustain positive Partnership relationships.

What You Should Have

• Deep experience and leadership role in building and systematically managing key client relationships and accounts to ensure delivery in a complex, multi-stakeholder program/project or large-scale government partnerships/contracts.
  • Experience or exposure across multiple countries especially in any of the countries/regions where we currently have programs would be beneficial.
  • Experience working with chief executives of governments, senior government officials, as well as demonstrated ability to work across the full spectrum of bureaucracies.
• Highly capable and thoughtful problem-solving skills; able to act as an on-the-record spokesperson/intermediary and a solutions-driven lead, to ensure effective collaboration and communication between the Government client and our organization;
• Ability to balance commercial interests, social benefits and political dynamics - a blend across business and political acumen, but also high emotional intelligence and relationship-building skills;
• Ability to build and manage a high performing multi-location team
• Superior academic track record and strong presentation skills
• Other preferable but not mandatory requirements:
  • Prior experience within a high-growth, metric-driven operational organization will be helpful in settling into the organization’s culture
  • Experience in primary/secondary education or working knowledge of government issues related to the provision of basic education is a nice-to-have. But regardless, you have the demonstrated ability to learn a new area or industry.

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in various countries, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About The Role

• The Regional Academic Director is responsible for educational outcomes across schools in the multiple territories of Group Nigeria, via her or his co-management and functional support of Academic Directors. The Regional Academic Director is the glue between each Academic Director’s territory and what is known as “Shared Services.” Academics Shared Services is the team that is responsible for all the content creation that runs in each territory.
• This is a managerial role reporting to the Group Managing Director (Nigeria) as well as the Vice President, Academics (Global Shared Services). The Regional Academic Director is the dotted line manager to Academic Directors in each territory across Group Nigeria; while Managing Directors of those individual territories are solid line managers to their respective Academic Directors.
• The Regional Academic Director works with Managing Directors in each territory to ensure that all Academic Directors have a clear and focused work plan. This includes ensuring that each territory has an up-to-date Academic Plan for each academic year, setting quarterly goals for the Academic Director to execute the Academic Plan, and holding Academic Directors accountable in achieving their goals.
• The Regional Academic Director, in collaboration with the Managing Director, also ensures that Academic Directors and their counterpart Schools Directors effectively advocate for the academic programme of work in their territory. This includes ensuring that academic outcomes are a central part of all conversations around school support and operations. In the case of government partnerships, this also includes working directly with government stakeholders in Ministries of Education or State Boards of Education. The Regional Academic Director supports Academic Directors to collect relevant input, engage in continuous dialogue, and generate buy-in for core elements of the academic programme.
• Finally, the Regional Academic Director ensures that there is strong coordination and clear communication between each territory and Shared Services regarding academic programming. She or he facilitates processes and conversation necessary for smooth execution of each territory’s academic program to happen within a large matrix organization.

This facilitation should ensure that:

• all levers of achievement are robust and contextualized for the territory
• all schools have the right operational conditions for learning to take place
• data is foundational to advocacy and engagement while supporting governments to gain insights and clarity

What you will do

• Ensure that Academic Directors have a clear and focused work plan oriented around the Academic Plan. These Academic Plans must be created, reviewed, and approved before the launch of each academic year - the Regional Academic Director must make certain that Academic Directors are delivering on this every year
• Manage Academic Directors to ensure that the academic programmes within the Academic Plan are high-value and will lead to outsized learning gains, but also that these programmes fit within the broader organisational context in the territory
• Support Academic Directors to become owners of the academic programmes in their territories. This includes providing training on core principles and systems, and also coaching on effective troubleshooting and ongoing management systems
• Empower Academic Directors to become persuasive advocates for their academic programmes, including in internal conversations and also with external government partners
• Facilitate strong coordination and communication between each territory’s Academic Director and Shared Services
• Ensure that Academic Plans are managed using standardised systems across territories, even though those Academic Plans themselves are contextualised and unique to each territory
• Ensure that Academic Directors thoroughly review and provide input on all new content in their programme; this review and input process should be informed by the Academic Director’s expertise, which the Regional Academic Director will cultivate
• Help Academic Directors to manage urgent or high stakes requests that require additional resources or expertise
• Establish and guide additional streams of work with an Academic Director’s portfolio, including high-priority initiatives like strengthening pupils’ post-primary readiness and facilitating more effective transitions to secondary school.

What you should have

• The Regional Academic Director must be a data-driven individual with experience developing and managing cultures of high performance and high expectations. You must be a great academic leader who understands exceptional instruction and can motivate and support others in realizing a vision of academic excellence. Ideal candidates have worked in organizations with a proven track record of generating large learning gains.

In addition, the Regional Academic Director must:

• Be a self-starter and problem-solver, who thinks three and four steps ahead.
• Be hard working and collaborative, with the tenacity to persevere and an appreciation for the role of teamwork in achieving a shared vision.
• Be a fast learner and someone who is able to flourish in fast paced, dynamic, and sometimes ambiguous environments
• Be both detailed and results-oriented, driven by the data that will allow us to know what is working and what isn’t working for kids
• Have strong project management skills and excellent organizational skills, with keen attention to detail, the ability to follow up systematically on a broad set of initiatives, and the ability to empower team members to take ownership over programmes of work
• Be an effective, articulate communicator who can represent NewGlobe to external audiences, including government partners
• Be humble and ready to “roll up your sleeves” to get things done

Education and Qualification:

• Bachelor’s degree in Education or related field; graduate degrees preferred
• At least 8-10 years of experience working in education
• Experience working in education consulting
• Experience managing a team of 5 or more direct reports

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About The Role

• Instructional Design Associates are based in Boston, Nairobi, Hyderabad, Delhi, Kigali, and Lagos. This is a full-time role based in Lagos but will likely include remote collaboration with teams overseas.
• As an Instructional Design Associate, you join a team working to make a difference in the world. In the markets we serve, the number of pupils attending school is soaring, but the quality of most schools, according to international experts, is low. Associates join our Instructional Design department to invest time in producing quality learning materials to improve thousands of children’s daily academic experience.
• One core tenet of our approach to instruction at NewGlobe is providing extensive opportunities for pupil practice. That is, we're trying to make the pupil experience less "rote." We create “teacher guides” (daily lesson plans delivered by e-reader), textbooks, and other materials with that goal in mind -- all as a means to improving learning gains among pupils.

What You Will Do

• Create and edit instructional materials, with an emphasis on assessments/detailed lesson plans/ homework books under the guidance of a manager with instructional expertise
• Adhere to formatting and delivery requirements, including aspects of print production, such as writing art specs and styling manuscripts
• Participate in ongoing pedagogical training in instructional design
• Jump into new, unusual projects with other Academics or Instructional Design teams
• Other duties as assigned

What You Should Have

• 2+ years of experience in education, writing, or publishing
• Fluency in English
• Strong writing and editing skills
• Consistent capacity to meet deadlines and meticulous attention to detail
• High degree of professionalism in communication and time management
• Ability and willingness to write, solve, and explain primary school maths problems
• Flexibility, ability to process and respond to new information quickly
• A team-oriented approach
• Ability to receive and effectively apply feedback
• Desire to engage creatively even with tedious or repetitive assignments
• Proficiency in Microsoft Word

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About The Role

• You will work closely with the Deputy Managing Editor to build and lead a team in the Lagos office. This team will produce instructional materials, with a major focus on new courses and assessments. As a leader of our new team in Lagos, you will be focused on the details of executing our instructional design plan while eager to take on the challenges of a new project and office. You are deeply organized and detail-oriented; a strong communicator; and a dedicated people manager who can build a positive and effective team.
• You will use your instructional design expertise to design, write, and edit instructional materials that use Newglobe’s research-backed methods and correspond with government-provided syllabi and guidance. Under your leadership, your team will produce excellent materials under tight deadlines and rapidly changing conditions.
• By joining the Instructional Design department, you join a group of people working to make a difference in the world. In the countries in which we operate, the number of pupils attending school is soaring, but the quality of most schools, according to international experts, is low. Members of the Instructional Design department produce quality learning materials that improve thousands of children’s daily academic experience.

What You Will Do

• Build and manage a high-performing Instructional Design team with a focus on new courses and assessments
• Supervise a team of writers, providing them with detailed training, daily directions, and continual feedback.
• Manage the work of your team, translating evolving specifications into high-quality instructional products.
• Create workflows, trackers, or other organizational tools to structure your team’s work.
• Problem-solve to create solutions, occasionally with limited guidance, and meet deadlines in a fast-paced environment.
• Respond promptly to feedback from multiple stakeholders across and outside the organization.
• Pitch in where needed on projects supporting other Academics departments or other Instructional Design teams

What You Should Have

• A minimum of 2 years experience in education, educational publishing, or a related field
• A minimum of 2 years experience managing a team
• Experience with publishing/print materials highly preferred
• Ability to write and speak fluent English
• Experience working with Microsoft Office and Google Drive
• A strong orientation toward details, organization, and meeting deadlines
• Flexibility, and a willingness to jump in and help wherever necessary, no matter how big or small the task
• Good problem solving and analytical thinking skills
• Self-motivation and comfort creating solutions without a lot of support or structure
• Comfort working in a demanding and sometimes high-stress environment
• Strong communication skills, both orally and in writing
• Love of feedback — both giving and receiving it

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. 

go to method of application »

About The Role

• Technology at NewGlobe is a highly complex, vertically-integrated affair, with systems supporting an ever expanding range of functions and countries, and crossing between software development, business intelligence, IT operations, and logistics/supply chain. At the same time, our teams run lean and things change fast – governments make policy decisions that affect us, launching new territories is a frenetic affair, and we still need to evolve our core technology offering.
• This role is about ensuring that NewGlobe’s investments in technology translate into rapid and reliable launches, appropriately localised offerings, and sustainable at-scale operations. To achieve that, it will require deep knowledge of the existing NewGlobe tools and processes, an exceptional ability to collaborate, listen, and communicate, and a passion for continuous improvement. Above all else, this role is about being a technologist who can be a fast-moving and utterly resilient problem solver, while simultaneously being obsessed with ensuring the scale and sustainability of our operations.
• When deployed as part of a new launch, this person will be on-ground as the Technology representative in the cross-functional New Opportunities team, adapting and deploying the existing set of tools and processes and infrastructure to the local context, hiring and training the future IT Operations team, and generally doing whatever is necessary. To achieve that goal, this person will be supported by and oversee a small globally distributed technology team assigned to the launch, including staff from both software development and IT Operations. But it will also mean rolling up sleeves, doing systems administration, installing software, working with local vendors, and whatever else is necessary to make the technology go.
• When not participating in a new launch, this person will be catching up on the latest developments within the Technology group and working to make the next launch better, faster, cheaper.
• This person will report to the Vice President of New Opportunities, with a functional reporting line to the CTO. This person will also be a member of the core Technology Leadership team, alongside the Vice President of Software Development, the Vice President of IT Operations, and the Director of Product Management.

What You Will Do

• Hire and on-board the IT Operations manager and team (up to 10+) who will take over IT Operations post-launch
• Support academics and leadership and development teams to provide tech support for teacher trainings for up to 5,000 teachers in first 3 months in-country
• Manage the local hardware and infrastructure setup, under the oversight of the Vice President of IT Operations and with the assistance of the shared service IT Infrastructure Manager, to ensure that support office infrastructure (internet, PBX, firewalls, domain controllers, etc.), IT assets (smartphones, tablets, laptops, etc.), and tech consumables (software licences, airtime, etc.) are procured and available in a way that is timely, cost-effective, and consistent with established NewGlobe standards.
• Build awareness and perform training around the existing technology toolset for the local teams and government partners, including new products or functionality that might not have existed in prior launches.
• Ensure the right balance between standardisation (including pushing back on local teams to adopt) and localisation (including pushing back on shared services teams to adapt)
• Oversee the technology shared services teams assigned to a launch, including prioritisation of issues for resolution, necessary customisations, and the coordination of associated timelines and releases. Major changes to software systems to be overseen by the Vice President of Software Development.
• Act as the single point of contact on ground for Technology during a launch, meaning communicating a clear and complete picture back to the Technology Leadership teams and also communicating information back from those teams to the local teams
• Between launches, work with other technology departments and functions to improve future launches, including refining the Technology Playbook and iterating on the Launch Workplan.
• Advocate relentlessly for - and personally embrace - the use of data and reports to drive facts-based and at-scale decision making
• Prevent shadow systems and misinformation from becoming embedded

What You Should Have

• Experience deploying and overseeing technology in low infrastructure and physically remote environments - limited or unreliable access to power, limited or unreliable access to network, difficult or slow to reach in person, and often using low spec hardware.
  • Experience that includes mobile applications and enterprise mobility management are a big plus.
• Experience working across multiple teams and departments, especially in a globally distributed and matrixed organisation.
• Strong project management skills, especially with both lean processes that are designed to work in rapidly changing environments and also with more formal structures designed for complex and well-defined projects
• Understanding of networking infrastructure (routers, switches, firewalls, domain controllers) and the associated setup and configuration
• Competency with other types of systems administration tasks, esp. Linux-based systems, such as PBXs, LAMP-stack OSS, etc.
• Familiarity with ITIL, Information Security, and Identity Management best practices.
• Experience participating in modern software development and continuous delivery processes, including automated deployment pipelines, microservice APIs, frequent releases, and fast feedback
• Proficiency in the use of monitoring tools to oversee systems at a distance and at scale (and to reduce mean time to response)
• Exceptional listening, communication, and collaboration skills
• 7+ years relevant IT/industry work experience
• Bachelor's degree with strong academic performance
• Experience of living and/or working in emerging markets, including rural and remote communities

You’re also

• A detailed doer – You have a track record of getting things done. You’re organised and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a startup or other rapid-growth company
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyse it, and make decisions with clear justifications
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful, even when you want to change a part of it that is unjust