Latest Jobs at Stanbic IBTC

Job Purpose

• The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and  growing SIPML’s market share in RSA Holders and Assets Under Management.
• Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
• The Business Development Manager is also responsible to support and deliver on  the  universal financial solution goals of the Stanbic IBTC Group

Key Responsibilities/Accountabilities
Achieve monthly sales target in RSA & Contributions:

• Achieve and surpass assigned monthly RSA pin target
• Achieve and surpass assigned monthly/yearly contribution target
• Achieve and surpass assigned new employers targets
• Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
• Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
• Identify, initiate and convert leads for SIPML.
• Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
• Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
• Make physical / telephone calls / e-mails to clients for customer interactions
• Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
• Effectively communicate and follow through, with client requests to back office /support units
• Maintain and update comprehensive employers’ database.
• Ensure Employers have updated contribution schedules.
• Collect schedules from Employer for upload to clients’ accounts.
• Follow up with employers on monthly pension contribution as at when due.
• Increase number of funded and contributing RSA Pins in the department.
• Consistently identify value to our customers by leveraging the various resources within the group
• Ensure not more than 5% customer attrition from assigned institutions  during the transfer window
• Collect and correct email mandates for employees in assigned institutions
• Organize CFI capture with Organizations periodically by the regulator.
• Grow SIPML’s share of mind among clients/ organizations in assigned institutions
• Increase the funding and contribution ratios of employees’ contribution within assigned institutions
• Proffer possible strategies/ways to improve sales and relating to customers.

Ensure Legislative Compliance and SIBTC standards

• Educate and enlighten  employees and their employers about the dynamics of the Pension industry
• Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
• Ensure adherence to code of ethics and all other related guidelines
• Ensure smooth internal & external stakeholder management

Minimum Qualification and Experience

• First Degree in any field of study
• Minimum of 5 years’ experience with exposure in sales relationship management & leadership position
• Minimum of 5 years’ experience with exposure in client profiling
• Minimum of 5 years’ experience with exposure in sales relationship management
• Minimum of three years sales experience with exposure in sales and relationship management.

go to method of application »

Job Purpose

• The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and  growing SIPML’s market share in RSA Holders and Assets Under Management.
• Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
• The Business Development Manager is also responsible to support and deliver on  the  universal financial solution goals of the Stanbic IBTC Group

Key Responsibilities/Accountabilities
Achieve monthly sales target in RSA & Contributions:

• Achieve and surpass assigned monthly RSA pin target
• Achieve and surpass assigned monthly/yearly contribution target
• Achieve and surpass assigned new employers targets
• Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
• Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
• Identify, initiate and convert leads for SIPML.
• Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
• Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
• Make physical / telephone calls / e-mails to clients for customer interactions
• Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
• Effectively communicate and follow through, with client requests to back office /support units
• Maintain and update comprehensive employers’ database.
• Ensure Employers have updated contribution schedules.
• Collect schedules from Employer for upload to clients’ accounts.
• Follow up with employers on monthly pension contribution as at when due.
• Increase number of funded and contributing RSA Pins in the department.
• Consistently identify value to our customers by leveraging the various resources within the group
• Ensure not more than 5% customer attrition from assigned institutions  during the transfer window
• Collect and correct email mandates for employees in assigned institutions
• Organize CFI capture with Organizations periodically by the regulator.
• Grow SIPML’s share of mind among clients/ organizations in assigned institutions
• Increase the funding and contribution ratios of employees’ contribution within assigned institutions
• Proffer possible strategies/ways to improve sales and relating to customers.

Ensure Legislative Compliance and SIBTC standards:

• Educate and enlighten  employees and their employers about the dynamics of the Pension industry
• Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
• Ensure adherence to code of ethics and all other related guidelines
• Ensure smooth internal & external stakeholder management

Minimum Qualification and Experience

• First Degree in any field of study
• Minimum of 5 years’ experience with exposure in sales relationship management & leadership position
• Minimum of 5 years’ experience with exposure in client profiling
• Minimum of 5 years’ experience with exposure in sales relationship management
• Minimum of three years sales experience with exposure in sales and relationship management.

go to method of application »

Job Purpose

• The Business Development Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and  growing SIPML’s market share in RSA Holders and Assets Under Management.
• Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.
• The Business Development Manager is also responsible to support and deliver on  the  universal financial solution goals of the Stanbic IBTC Group

Key Responsibilities/Accountabilities
Achieve monthly sales target in RSA & Contributions:

• Achieve and surpass assigned monthly RSA pin target
• Achieve and surpass assigned monthly/yearly contribution target
• Achieve and surpass assigned new employers targets
• Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
• Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
• Identify, initiate and convert leads for SIPML.
• Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
• Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
• Make physical / telephone calls / e-mails to clients for customer interactions
• Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
• Effectively communicate and follow through, with client requests to back office /support units
• Maintain and update comprehensive employers’ database.
• Ensure Employers have updated contribution schedules.
• Collect schedules from Employer for upload to clients’ accounts.
• Follow up with employers on monthly pension contribution as at when due.
• Increase number of funded and contributing RSA Pins in the department.
• Consistently identify value to our customers by leveraging the various resources within the group
• Ensure not more than 5% customer attrition from assigned institutions  during the transfer window
• Collect and correct email mandates for employees in assigned institutions
• Organize CFI capture with Organizations periodically by the regulator.
• Grow SIPML’s share of mind among clients/ organizations in assigned institutions
• Increase the funding and contribution ratios of employees’ contribution within assigned institutions
• Proffer possible strategies/ways to improve sales and relating to customers.

Ensure Legislative Compliance and SIBTC standards:

• Educate and enlighten  employees and their employers about the dynamics of the Pension industry
• Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
• Ensure adherence to code of ethics and all other related guidelines
• Ensure smooth internal & external stakeholder management

Minimum Qualification and Experience

• First Degree in any field of study
• Minimum of 5 years’ experience with exposure in sales relationship management & leadership position
• Minimum of 5 years’ experience with exposure in client profiling
• Minimum of 5 years’ experience with exposure in sales relationship management
• Minimum of three years sales experience with exposure in sales and relationship management.

go to method of application »

Job Purpose

• The holder is responsible for ensuring that users Network, Local Area Network, Wide Area Network and Voice Infrastructure are up, running at all items, and issues attended to promptly and within SLA.
• S/He is to provide network and voice support for Stanbic IBTC Pension Managers Limited offices nationwide.
• S/He is responsible for administering the company’s Internet access, maintain integrity of the network, administer and maintain Contact Center Applications and other Voice Infrastructure.

Key Responsibilities / Accountabilities
Local Area Network/ Wide Area Network Management:

• Administration and maintenance of Cisco SDWAN Infrastructure
• Administration and Maintenance of Cisco ACI Fabric for Data Center.
• Ensure 99.9% Availability of WAN Links.
• Ensure that data links’ latencies are maintained below agreed
• Troubleshooting of User’s Local Area Network (LAN) issues and resolving same promptly with SLA.
• Provide excellent and prompt network and voice solution(s) to Wealth Group Non-Banking Subsidiaries
• Manage LAN Monitoring Software to ensure prompt detection and resolution of network issues.
• Perform periodic review of Network Architecture to accommodate new Links and network devices.
• Establishment of WAN links to newly opened branches to facilitate Business operations.
• Maintenance of VLAN configuration on Company switches.
• Ensure that network maintenance is carried out as at when due and all identified issues are resolved timely.
• Administer the Company’s WiFi and connectivity solutions
• Ensure regular Maintenance of all Service Providers Customer Premise Equipment
• Conduct oversight responsibility for managing the Network and Communications sub team.
• Recommend continual  improvements within the enterprise Network to Head, IT Infrastructure and Head of Information Technology.

Voice and Communication Network Management:

• Maintenance, Administration and Installation of IP Phones, Conference Phones and Softphones company-wide.
• Maintenance of Voice Gateway, Call Manager and Cisco Unity Server..
• Administration of all Contact Centre Applications
• Troubleshoot and resolve promptly all issues as regards Softphone issues, IP Phones and the entire Voice Infrastucture.

Business Continuity Management (BCM):

• Ensure the availability of Datalinks at Disaster Recovery site to all branch locations during BCM exercise for use by Staff in Regional Offices. Configure routes to DR site and revert same back to Production after the DR exercise.
• Maintenance of proper documentation of procedures to be undertaken when DR has been invoked by BCM Coordinator and ensure that this procedure is updated regularly when changes occur
• Ensure Business Continuity with respect to the Enterprise Voice Infrastructure
• Administer Voice and communication Infrastructure for use during Disaster Recovery

Internet Link Management:

• Administration of Company's Internet.
• Ensure that Internet access is available to staff and clients in a controlled manner.
• Escalate issues on Internet access to relevant ISP for prompt resolution within agreed SLA and apply penalty where the ISP defaults.
• Availability of documentation for all Internet and data Links (Bandwidth size, link type, other Link details etc) and ensure that these are kept up-to-date.

 Develop IT Network and Voice/Communication Strategies:

• Design and maintain network and communication strategy and ensure that this is/are reviewed from time to time as may be required.
• IT Audit rating by internal audit, routine control, external audit and Regulator
• Percentage of SLA met versus total number of incidents and works requests logged.
• Formulate, review and execute Network and Communication Policies.

Business Operations:

• Ensure business can work and service our esteemed clients from remote branches nationwide
• Setup and establish network connectivity at newly established branches nationwide.
• Ensure optimal network connectivity for Mini branches and Micro locations.

Minimum Qualification and Experience

• First Degree Field of Study - Degree in Computer Science, Electrical Electronics Engineering or related IT Field
• Cisco certification - CCNA, CCNP and knowledge of Cisco Technologies is desirable. Competency in administration of Cisco Unified Call Manager Contact Centre Application, Wallboard, IVR and Network design is required. Knowledge of Active Directory and Network Access Control is highly desirable.
• 3-4 Years Experience in IT Infrastructure